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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars735 ratings735 reviews
  1. 5 stars79% (581)
  2. 4 stars10% (75)
  3. 3 stars4% (27)
  4. 2 stars1% (10)
  5. 1 star6% (42)

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Showing 541-550 of 735 reviews
Nov 22, 2024
Anonymous
1 out of 5 stars review

Wouldn't recommend

Bought this machine and had my plumber hook it up and the first time I tried to use it water poured out from under the bottom getting my new floors completely covered in water. Then they had someone come out on Wednesday to look at it and tell me it would be next Tuesday before he comes back to fix it while my clothes continue to pile up.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

Greetings, We understand how important it is to have a reliable appliance at home. Let us help you with your laundry combo. Here is a link for troubleshooting steps for your laundry combo that is leaking, kindly click the embedded words. Samsung washing machine is leaking. https://www.samsung.com/us/support/troubleshoot/TSG10001007/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147738655) to help our team pull up your information when you message us. Thank you. -Ricardo

Sep 10, 2024
Pokuman
5 out of 5 stars review

Wow!! So Far, I'm feeling less nervous

[This review was collected as part of a promotion.] This combo washer/dryer is truly amazing. After having a stackable, which the washer didn't last I was skeptical about getting this but… my goodness I love this thing!!! A few surprises too on the touchscreen. Great space saver and clothes are always super dry. Wow!!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Apr 16, 2024
Jillianlaura01
5 out of 5 stars review

Space Saver! Awesome AI Washer/Dryer

[This review was collected as part of a promotion.] I was a bit of a disbeliever at first, but after getting time with this new washer/dryer combo unit, I now am fully appreciative of the benefits it has, and why it is such a premium unit. The capacity far exceeds what I'm used to in my old washer, and the ventless design make it easy to tuck away anywhere in the house with just a standard electric cord and access to a water line. this means no ductwork necessary, and that's pretty cool. It also has a TON of settings that you can set up to be quick access. Oh, and phone alerts to let you know (through the SmartThings app) that it's done. This is very handy for when you can't hear the adorable Samsung washer tune that plays at the end of the cycle :) I also really love the detergent dispenser, because it really saves time and keeps things tidy. You fill it once, and it dispenses for you for many washes, keeping the bottle of detergent hidden away in a cabinet until needed. This unit is an investment, so I'll be sure to keep it clean (always wash out the rubber boot every month to ensure no buildup!) and I hope to have it for many years. It is good to be on the cutting edge of laundry technology! :)

Review from The Insiders
Helpful?0SV6WONU75Q819880020095
May 20, 2024
Dfuller
5 out of 5 stars review

Great Features, System Setup and functionality.

[This review was collected as part of a promotion.] Excellent system, connected to wifi and updated SW. All pretty simple. Does a great job, the integrated network notifications are great. The install was simple, quick and gave me alot more space than i had before. I like that its quiet and does the job without much interaction. Haven't figured out all the settings yet, but will be soon.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jan 2, 2025
Norman67NNj
5 out of 5 stars review

Great unit - clothes feel cleaner & Dry!!

[This review was collected as part of a promotion.] Love it Love it!!! After researching the All-in-One washer/dryers Samsung came up as one of the best options, it replaced my 20+yr old GE washer/dryer. The unit is space saving and sleek, lots of options which I love and extremely easy to use. The unit is super quite and is very stable during the hi-spin cycles. The energy/water/detergent savings alone will be great! I have used it now for alil over 2 months and not one issue. Love the convivence of putting my laundry in and not having to move it to the dryer...the clothes come out dry - not damp from what i heard on other models. Clothes never felt cleaner actually!!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Sep 30, 2024
Ldub
5 out of 5 stars review

Great product for the family

I bought this about 6 months ago and I couldn't be happier. Not having to worry detergent and fabric softener every load or changing from washer to dryer is the best thing for me and my family all the kids have to do is load and hit start. And it fits everything. Sometimes the bigger loads or huge king blankets feel a bit damp but we don't use extra dry mode and after they are out of the machine and folded they aren't damp anymore. But the ventless feature is great as well can place whereever there is a waterline without worry about ventilation to the outside.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jan 13, 2025
George
5 out of 5 stars review

It sure has a lot of cycles.

[This review was collected as part of a promotion.] Works great so far. I haven't had any problems with it. The installation went very smoothly, they had it installed in about 20 minutes. We really like the washer dryer combination set it and walk away it will let you know when it's finished.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 20, 2024
Bonnie
5 out of 5 stars review

Love the look of it

[This review was collected as part of a promotion.] Have had this about 3 weeks. Love it! I can delay the start so I save electricity by doing laundry at off peak hours. The clothes come out clean and dry! Save's space in my laundry room. Love the features such as dispenser for soap and softener. Don't have to fill very often

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Apr 1, 2024
Mwahba
4 out of 5 stars review

Space saving!

[This review was collected as part of a promotion.] This two in one unit is great for apartment living because you still get the large capacity washer/dryer without it taking up a lot of space. Mine is in a laundry closet and the fact that it's one unit vs two conserves a lot of space. It's sleek. It's also great not to have to switch laundry from the washer to the dryer. Saves socks from getting lost in the shuffle.

Review from The Insiders
Helpful?0SV6WONU75Q819880020095
May 28, 2024
CQ99
5 out of 5 stars review

Great New Technology

[This review was collected as part of a promotion.] We bought our Bespoke All in one about a month ago. Our washer broke and we hadn't bought new appliances in many years. Our current dryer vent is in a terrible location onto our screened in porch, so we had been researching heat pump equipped/ventless dryers. I had looked at other All in one models last year but there was not much selection. This year there were more options, and we chose the Samsung because of the integration with SmartThings and our other appliances. Smart things provides us alerts about the wash progress on our other devices and lets us control and send settings from our phone to the all in one. We have been using our supply of laundry pods but look forward to using the large detergent and softener reservoirs soon, once we use up our pods. The lint trap does need to be cleaned between every cycle and takes a little bit of extra effort to clean, because it has several layers and you need to remove it from a frame and remove a panel to reach all of the surfaces. We keep a small vacuum nearby to make cleaning more efficient. So far we really enjoy our all in one and find that our clothes get very dry and that the process is relatively quick. It is very nice to put in a load at night or before work and wake up or come home to fully clean and dry clothes. We are also very happy that our screened in porch is no longer covered in dryer lint! It

Review from Samsung US
Helpful?0SV6WONU75Q819880020095