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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,305 ratings1,305 reviews
  1. 5 stars79% (1,033)
  2. 4 stars12% (157)
  3. 3 stars4% (50)
  4. 2 stars1% (17)
  5. 1 star4% (48)

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Showing 531-540 of 1,305 reviews
Jun 16, 2026
Reviewer name: quel
5 out of 5 stars
5 out of 5 stars review

Amazing Features

[This review was collected as part of a promotion.] The samsung all in one washer and dryer is amazing. It finishes loads in a fair amount of time. It has an ultra capacity load size so you can put considerably more clothes in it than with your regular washer. It doesn't matter how big of a load you put in it, it calculates the weight of the load and begins washing once it has done that. The screen is easy to use and understand. Having the all in one gives us so much more space in our laundry room too because instead of your traditional washer and dryer which takes up the whole wall of the laundry room. It only takes up half the wall.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 20, 2026
Reviewer name: carla
4 out of 5 stars
4 out of 5 stars review

Washer dryer combo takes all day

[This review was collected as part of a promotion.] comparing it to my old system doing laundry, takes all day with the new system with the old system. It was 30 minutes to wash an hour to dry now this new dryer and washer combo takes about 2 to 3 hours. I like that I don’t have to take things from the washer to the dryer. It’s a combo I like that part, but I hate the time that it takes it completely changed how I do my laundry.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 18, 2026
Reviewer name: ThatGuy
5 out of 5 stars
5 out of 5 stars review

Epic machine!

[This review was collected as part of a promotion.] Love the ease! The AI features! The touch screen is easy to use! Set and forget about it! Clothes come out smelling cleaner than they ever have in a regular machine. It holds a lot of clothes. It’s great because you only need one unit for everything! It doesn’t take up much space!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 6, 2026
Reviewer name: Adam
5 out of 5 stars
5 out of 5 stars review

Worth it!

[This review was collected as part of a promotion.] I’ve had this unit a couple months now. It’s been great. Throw everything in hit start and laundry is washed and dried. I have the space for a washer and dryer but prefer the all in one solution not just for convenience but safety. This doesn’t have a dryer vent to get clogged over heat and cause fires. One of our biggest fears. It has saved us money on top of it. Very happy with this purchase.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 10, 2026
Reviewer name: Datboy8701
5 out of 5 stars
5 out of 5 stars review

The best I've ever had

[This review was collected as part of a promotion.] literally I never knew how much my life could have been I got the bespoke all in one it makes handling laundry so much more easier and quicker I just have it all automatic reset for my regular loads and voila off enjoying the day it's chic and it fits my busy house like never before

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 2, 2026
Reviewer name: Lena
1 out of 5 stars
1 out of 5 stars review

A mold machine.save your money protect your health

An absolute waste of my money.After about 8 months all my clothes started to smell like mold.nothing helped.we did everything by the book to upkeep it. Samsung came and told us that hose installation was wrong, It was not.we learned down the road that the machine is not taking the water completely out and it takes time to become full of mold, since it doesnt happen overnight. By the time we realized its a problem- the warranty ran out .once you separate the cycle and do the wash only, then start the drying - there is a sound of large amounts of watter that is drained first.So if to use wash only- the water just sits there and rods.HORRIBLE .that should never be the case.very hard to reach and bad to clean the condesator. And no special tools for it to be cleaned. On many occasions at the highest setting of dry - still damp and if not taken out right away- the same horrible load of smelly clothes that need a full cycle of wash and dry again if not 2 just to make it smell decent...there is not enough of softener setting for the clothes to even make a difference in a scent. An absolute trash of a machine. It seems like all it can do is grow and imply molds that you get to wear on yourself to develop rash if i voyld put -100 stars i would

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hi Lena, We know how important a Bespoke AI All-in-One Ventless Combo is for your laundry routine, and we hear your experience with the washing and drying results, maintenance, as well as the service visit and warranty. It’s usually related to moisture or residue collecting inside the washer over time, especially if some water stays in certain parts of the unit. A deep cleaning cycle can help clear it out and freshen up the washer. You can check the third and fourth sections in the link below for tips on keeping your laundry fresh: https://www.samsung.com/us/support/troubleshoot/TSG10007246/ We’d like to connect with you directly to learn more about your warranty coverage and explore available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152573835 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Jun 5, 2026
Reviewer name: Technology lover
5 out of 5 stars
5 out of 5 stars review

Great tech features

[This review was collected as part of a promotion.] This item has been a game changer for our family because it saves us time and energy, but also how efficient it is leaving clothes very clean not to mention all the features it has, we definitely love this all in one washer dryer

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 12, 2026
Reviewer name: Jessie James
5 out of 5 stars
5 out of 5 stars review

Samsung Omega-12 partnership

[This review was collected as part of a promotion.] The Omega-12 Technologies Inc from stalder in Greeley Colorado definitely has a teammeber to count on Samsung over tje years they have out wited and out started tje world to bring tou the safest and most effective and efficient appliance this all in one doe tje trick inventor jessie james stalder HFO-1234YG ect patent owner for all hydrogenated cooling amd heat pumps power your house with your hvac/r system Check out the all in one you live this one next year the all in on dose it all with power back Granted for life message me Samsung for details and soon to come Samsung collage effective bike wheel washer and dryers [the dork fork ] with built in generator to power its shelf 20% to 50% if paid in full No need for greed with the college tuition eating up almost all your doe get a ( dork forkwith a purchase of an all in on for any students who parents buy an all in one washer and dryer today W Dryers double as an hvacr

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 1, 2026
Reviewer name: And lead 2345
5 out of 5 stars
5 out of 5 stars review

Excellent device

[This review was collected as part of a promotion.] I truly enjoy using the products Because I understand the UI is simplified And what is very good is that the smart things have integrate very well with screen reading technology like voiceover and other ATT devices for the blind visually impairedThis is truly amazing and I really think the iOS team and the smart things technology app developers

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 10, 2026
Reviewer name: Gina
1 out of 5 stars
1 out of 5 stars review

Leaking after 15 months from the bottom

If you buy this get the extended warranty. I actually advise you to do that with any purchase especially with Samsung. I live outside of Orlando and when the machine started leaking they had no one available to repair it. They just sent me a check. At least I learned that I don’t care for front loading washers or being held hostage by an all in one. I would rather have separate systems even as a smaller family of three. Also the dryer vent is hard to clean and to run the cleaning function for both the washer and dryer settings takes 5+ hours. The only plus side is not having to move clothes over.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095