[This review was collected as part of a promotion.] I bought it in Nov 2024 and this is so dang cool. It somehow doesnt even need to hook up to the dryer vent, it is quiet, we just put the clothes in and the AI washing and drying takes care of the rest.

[This review was collected as part of a promotion.] It was working great the first two months the display panel does not respond to anyone who presses on the screen, The screen is now frozen. Repair man is coming out hopefully this will solve the problem and never have another one.

Purchased this unit several months ago and so far it has worked fairly well. I however have a couple key concerns. 1) Mixed reviews on the condenser cleaning system. Some reviews have it as the best among the 3 major 2-1 combo washers and it does seem to be more robust than LG/GE. However other reputable reviewers have found lint on the condenser coils after several washes which is very concerning. 2) The firmware/software definitely needs an update to the drying sensors in the system. I have had clothes that came out damp and on the other hand in bedding mode it said that there was 3 hours of dry time remaining even though all the bedding was already very dry which is not good. This additional drying time is damaging to fabrics and also leads to the eye popping and ridiculous 8-9 hours cleaning cycles. 3) Please update the software to included a programmed start time instead of or in addition to the program end time. A programmed end time is not very useful to me and a programmed start time is much more useful for those of us on a time of use electricity plan.

[This review was collected as part of a promotion.] No filling soap and softeners every load. Just fill the dispensers and machine let's u know when it is low. No waiting for washer to quit and going back to put clothes in dryer. Just put clothes in, push button and the door pops open when dry. It is too bad it doesn't fold the clothes though

I bought this about 3 weeks ago and it's simplified my life!! I work at home virtually so it's easy for me to throw in a load of clothes and they are washed and dried on my breaks! I have gone from doing laundry all day to a small load every day or every other day! NO MORE WEEKEND LAUNDRY DAYS!!! Totally frees up my weekend tired to a washer and dryer! No more forgetting about a load in the washer either and having to rewash!!! It's all done in one shot. I don't have any issues with times as I know some loads will take longer depending on the need of that load. I've heard negative things to that manner but it's all in how you set it!! 🥰 PLUS I have extra space in my laundry room with the dryer gone now!!

I give it 4 stars because it solves a big problem: the clothes don't get mildewy if I don't take them out right away. HOWEVER, there are a few downsides to this product: 1- It takes a long time for 1 load to get done. 2. Some of the clothes denim especially, come out wrinkly. I have had to iron several articles of clothing even if I am taking them out right away. 3. I thought this might make my life a little easier—i would give the kids each their own laundry day and I would make sure everything was done to my specifications each night before bed. They could get notifications to their phones to let them know when they would need to head back to fold and put away their laundry, but no. Maybe they would do it okay, but the lint trap is difficult: 2 pieces, the lint doesn't come out in one easy-to-collect sheet, and they aren't very detail-oriented, so I am afraid of something going wrong and causing a problem that leaves us without a washer or dryer. There is a lot of maintenance to it, but I am not going to list that as a bad thing. The units we had previously probably had things that should have been don't too, the difference is that I have alerts that tell me to stop procrastinating and so what needs to be done. I am thinking of getting an additional dryer so I can re-dry the denim or dry other things faster. I wonder if the vented version would work better? Plus I think it said the lint trap was redesigned.

[This review was collected as part of a promotion.] We have now used the AI Laundry Combo™ All-in-One Washer/Dryer for over a month and like it so far. One thing that is a definite change from your traditional washer/dryer setup is the time you need to allow to wash and dry you load (as opposed to being able to wash a second load of clothes while your first load is drying). The AI unit does have a lot of features that are nice like being able to load your detergent and softener in multi-load quantity, text notification of completion of cycle or any errors and it is very quiet when washing or drying.

[This review was collected as part of a promotion.] Definitely takes way longer than advertised due to the dry time taking forever. Hate that I can't connect via my phone without first pushing a button on the washer, then what's the point. I guess the machine as a whole wasn't what I was thinking

[This review was collected as part of a promotion.] I've been using the 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo™ and I'm mostly happy with it. It's quiet, efficient, and the all-in-one setup is a real space saver. Not sure what the AI part specifically does, but it feels automated—just switch it on and walk away. One nice addition would be auto-cleaning for the lint, but overall, it's been a solid experience.

[This review was collected as part of a promotion.] At first, I was not sure about the fact that it automatically knows the amount of detergent & softener, and that it is wrinkle-free. However, I was so surprised after using it once. Not only does it minimize detergent, it also says that it uses only 0.8 kW of electricity at just one time cycle eventhough small amount. Moreover, clothes come out completely and nicely without wrinkle. Since then, I have tried to introduce this Samsung product to co-workers and my daughter. I am so happy that I bought such a great product. Thank you, Samsung!!!