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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars745 ratings745 reviews
  1. 5 stars79% (589)
  2. 4 stars10% (76)
  3. 3 stars4% (28)
  4. 2 stars1% (10)
  5. 1 star6% (42)

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Showing 481-490 of 745 reviews
May 27, 2025
Rich
5 out of 5 stars review

Exactly what I wanted...almost

Owned for 10 months. Three software updates. I like the All-in-One. We had an issue with letting clothes sour in the washer. With the all-in-one, that's never happened. Cons - 1) You need to clean the filter regularly, like a Roomba. Based on on-line reviews, that's the key issue to it failing. 2) It is large. I wanted a European-style compact, mini. But, I've gotten used to it. Pros - 1) You can start from dirty to clean & dry, without additional steps. Unless you want to add dryer sheets/balls. 2) I love how well the softener is added & the cycle options. 3) I didn't care for the 1st software update, but I like the most recent one (April/May 2025). It adds some helpful display options. 4) The large detergent containers are nice. 5) I wash my blacks on delicate & I really like the specialty detergent receptacle. I am actually back on the site to see if I could get a 2nd one, but I guess that's not an option.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 16, 2025
G8fLHmMkr
4 out of 5 stars review

Happy, but could be happier.

I give it 4 stars because it solves a big problem: the clothes don't get mildewy if I don't take them out right away. HOWEVER, there are a few downsides to this product: 1- It takes a long time for 1 load to get done. 2. Some of the clothes denim especially, come out wrinkly. I have had to iron several articles of clothing even if I am taking them out right away. 3. I thought this might make my life a little easier—i would give the kids each their own laundry day and I would make sure everything was done to my specifications each night before bed. They could get notifications to their phones to let them know when they would need to head back to fold and put away their laundry, but no. Maybe they would do it okay, but the lint trap is difficult: 2 pieces, the lint doesn't come out in one easy-to-collect sheet, and they aren't very detail-oriented, so I am afraid of something going wrong and causing a problem that leaves us without a washer or dryer. There is a lot of maintenance to it, but I am not going to list that as a bad thing. The units we had previously probably had things that should have been don't too, the difference is that I have alerts that tell me to stop procrastinating and so what needs to be done. I am thinking of getting an additional dryer so I can re-dry the denim or dry other things faster. I wonder if the vented version would work better? Plus I think it said the lint trap was redesigned.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 18, 2025
Sandy
5 out of 5 stars review

Work saver

[This review was collected as part of a promotion.] No filling soap and softeners every load. Just fill the dispensers and machine let's u know when it is low. No waiting for washer to quit and going back to put clothes in dryer. Just put clothes in, push button and the door pops open when dry. It is too bad it doesn't fold the clothes though

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 3, 2025
Beloved90
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] This washer is amazing I get it a few months ago and I've already done 235 washers and dryes, I love that it tells me if something goes wrong and go we to fix it 24/7 suppose, I just love it so much!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 21, 2024
RickSummon
5 out of 5 stars review

The drying works!

I bought this to take advantage of the more energy-efficient heat pump drying. I ran a load of regular clothes and it came out warm and dry. Then I tested it with a comforter that took 1 hour at full heat on a regular dryer to dry. It takes longer with the heat pump - but it still comes out just as dry.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 3, 2025
EfficiencyMattera
5 out of 5 stars review

Great all in one solution

[This review was collected as part of a promotion.] Great product! Washes and dries as advertised on product description.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 13, 2025
Zfighter
1 out of 5 stars review

Good, Till it broke. Broke after 10 uses.

Broke after 10 uses. No lie. Didn't even make it 6 months👎 It was good and worked great as advertised till it broke.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

Greetings! You expected it to last, and it’s completely understandable to feel let down after such a short time. We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your All-in-One Combo machine. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149170692 to help our team pull up your information. Leo

Jan 17, 2025
Johnsonville247
5 out of 5 stars review

Great wash and dry cycles.

[This review was collected as part of a promotion.] I bought this washer/dryer in two months ago and it is amazing!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jan 2, 2025
Alex h
5 out of 5 stars review

It save me time.

[This review was collected as part of a promotion.] I have had it for 2 months now. My wife loves it. No complaints.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 4, 2025
Charly
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] The product is wonderful. Like the features. I would like to see future products a bit smaller and lighter. I would recommend this.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095