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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars745 ratings745 reviews
  1. 5 stars79% (589)
  2. 4 stars10% (76)
  3. 3 stars4% (28)
  4. 2 stars1% (10)
  5. 1 star6% (42)

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Showing 291-300 of 745 reviews
Aug 22, 2024
72degrees
4 out of 5 stars review

Great washer/dryer but takes getting used to

[This review was collected as part of a promotion.] I've been using the Bespoke AI Laundry Combo for a while now, and while it's a great product overall, it does take some getting used to. The unit's large size made finding a washer pan that would fit underneath challenging, which was a bit frustrating. Additionally, the drainage hose for the water filter is far too short, making it difficult to maintain properly. Initially, the lack of customization options was a downside, but the experience has definitely improved with recent updates. Once you get the hang of it, this washer/dryer combo is a solid choice

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 14, 2024
WKGT
5 out of 5 stars review

Where has this appliance been all my life?

[This review was collected as part of a promotion.] After my old washer finally broke, I looked out there and found that this new Samsung all in one washer/dryer was new on the market. Despite her skepticism, I convinced the wife to give it a go by showing her how much more efficient and energy saving this combo washer/dryer was than our old separate washer and dryer set. In many areas including ours, it even qualified for a rebate. Besides that, it would save a lot of space in our laundry room. After having it for a few months, I can really say it has changed how we do laundry. My wife's concerns have been alleviated, as this combo actually gets the clothes warm and toasty dry. My wife heard that these combo wash/dry units leave the clothes damp. Not so with this unit.......our clothes come out actually dry! While you will not be able to do high volume binge washing and drying with a combo, it is absolutely WONDERFUL to put your clothes in whenever and come back to a clean, fresh, and dry load of laundry. No worrying that you will forget to transfer to dryer because you went to sleep, left for work, whatever....... and then have to rewash the whole load because the clothes smell because you left them wet. It has really changed how we do laundry. We now do not have to dedicate a day or time to laundry when we know we will be home to transfer to dryer, as we now can start a load whenever we feel like and come home to clean dry clothes. This thing is a winner and the wife loves it. Glad we bought it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jul 7, 2024
farm cutie
5 out of 5 stars review

Nothing compares !!!!

[This review was collected as part of a promotion.] Samsung has been our choice for many years. In my log home I needed a ventless dryer and when I saw the All In One was ventless as well as I could do my laundry with one appliance , I had to give it a try. As always with Samsung, I was beyond pleased. This unit is simply amazing ! All of our friends and family are mesmerized to watch it in action! The performance is beyond compare. We live on a farm and work clothes can be quite odorous along with stubborn stains. Our clothes come out smelling more fresh and clean than ever before ! Stains are gone ! There are so many cycles to choose from and I especially love the Tide Pod Cold setting ! I can operate this appliance from my smart phone and it even alerts me when the dry cycle is beginning and again when my laundry cycles are complete. I can set it to where the door automatically opens when finished! Add yet another wonderful feature, you have a reservoir for your detergent and softener, so you don't have to add it for each load. You can also set the amount dispensed. The lint screen is very simple to clean and the washer itself cleans the condenser after every wash load. The brushed finished is very appealing and the design is beautiful. Looks so nice in my laundry room. I just love this beyond words!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 13, 2024
Sib13Flan
5 out of 5 stars review

My favorite appliance!

[This review was collected as part of a promotion.] We purchased this washer/dryer combo for our new house about a month ago. We really liked the ventless dryer and figured after reading all the reviews we would try it. I love this machine; it cleans our clothes well and uses much less energy than a conventional machine. It is super quiet and is really easy to use. There are so many wash cycle options that you are bound to find one that works for whatever you are washing. I would 100% recommend this machine to anyone who is looking for a laundry room update!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Apr 14, 2025
Davew
2 out of 5 stars review

Great start but needs a lot of finishing touches

This has a lot of potential, but clearly not ready for main stream and feels like unpolished and rushed to get out their. The dry cycle takes a long time, this would be ok if cloths came out dry but some items like towels don't so we have to change the dry level to more, issue with it is their is no way to change the defaults in the cycles or create and save your own, for us would love to change towels to more fabric softener and more on dry level. Next it is extremely sensitive to water pressure, so if we have 2 showers going off at same time it errors out, this would not be a problem if it had delay option like the last to washers we had and like 90% of machines out their. Remote control is cool concept but again poorly executed, to do remote control you have to hit the remote control button on panel to start it and it resets after use, so at that point why would I remote control it if I already have to walk up and hit a button on it first? Thee storage capacity for detergent and sofner I is extremely small specially compared to other brands all in one machine, still nice to just fill and forget but should be a larger tanks for it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

Greetings, We understand your disappointment for not having the best experience with your laundry hub. Let us help. Here is a link for troubleshooting steps for your laundry hub that runs too long; kindly choose the one that matches, watch the video, and click the embedded words. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps. Clothes are not dry after Samsung ventless dryer cycle. https://www.samsung.com/us/support/troubleshoot/TSG10002107/#:~:text=If%20your%20clothes%20are%20wet%20or%20damp%20after,Overloading%20the%20dryer%20may%20also%20cause%20drying%20issues.?msockid=08e6a45904c26b1f3477b061055f6aec Samsung washing machine spins poorly. https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148801661) to help our team pull up your information when you message us. Thank you. -Ricardo

Jul 4, 2024
Thepharmstead
5 out of 5 stars review

Super convenient and effective

[This review was collected as part of a promotion.] We bought this during memorial day sale and have not been disappointed. We needed a ventless system because our current dryer vent would constantly get wet and was going to cost a small fortune to move the vent. This combo doesn't need vented, is used with a standard 110V outlet which saves money and because it's an all in one you don't even have to move from the washer to the dryer! We're a family of 5 and live on a small farm so we do 1 to 2 loads a day and we cloth diaper our infant. This thing handles it all just fine and a single load from start to finish averages 2.5 hours which is excellent. We have all Samsung appliances and they all link together from the app which is convenient too. This was our best appliance purchase.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 13, 2024
Blahut
5 out of 5 stars review

Modern, elegant design with many functions

[This review was collected as part of a promotion.] Perfect machine for small spaces. You can control it from your phone and You don't have to worry about adding detergent every load because it has a big tank that holds the softener and Detergent. Elegant, modern and smart. It leaves my clothes, smelling great.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 29, 2024
TeeDee
5 out of 5 stars review

Awesome Features

[This review was collected as part of a promotion.] I bought this few weeks ago. it's really nice as I don't have to take the clothes out and put them in dryer. really easy to set up. just put the whole bottle of detergent and the AI technology does it thing.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 27, 2026
SGSV
5 out of 5 stars review

Great wash!

[This review was collected as part of a promotion.] Great capacity, great load, handles big loads and washes exceptionally.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 4, 2026
washer
5 out of 5 stars review

Fantastic

[This review was collected as part of a promotion.] Best washer dryer I've bought I do many loads a day with 2 kids and 2 adults in the house

Review from Samsung US
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