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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,305 ratings1,305 reviews
  1. 5 stars79% (1,033)
  2. 4 stars12% (157)
  3. 3 stars4% (50)
  4. 2 stars1% (17)
  5. 1 star4% (48)

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Showing 271-280 of 1,305 reviews
Aug 12, 2024
Reviewer name: LivingLaundry
5 out of 5 stars
5 out of 5 stars review

Saves space, works great

[This review was collected as part of a promotion.] Wanted more space in the closet where I had a washer and dryer. After 4 months now with the combo, no complaints. It does take longer for a cycle but this is outweighed by the convenience of not moving clothes from washer to dryer. Clothes are completely dry when door automatically pops open at end of cycle.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Mar 29, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best washer/dryer I've used

[This review was collected as part of a promotion.] We had the Samsung Bespoke All-in-One AI Laundry Combo™ 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Ventless Heat Pump Dryer in Dark Steel delivered about 5 days and so far it has been great. The dark steel color looks really nice and the touch screen is a nice touch and is pretty responsive. There are plenty of modes to choose from and you can adjust soil level, dryness, how much detergent is used, etc within the modes or just leave it at the default. The are 2 fairly large reservoirs at the bottom for detergent and softener so if those are used, you can go 40-50 loads of laundry before having to add more. Or of course you can use pods which is what we are doing now. The combo unit paired quickly with the SmartThings app which provides an option to select washing mode, adjust the cycle, etc, as well as tracking electricity and water usage. The reduction in electricity usage is pretty evident if you track those things. We are able to wash/dry 2-3 loads of laundry for the same electricity usage as a 1 cycle of a front load pair bought in 2022. The machine also runs surprisingly quiet, even when the dryer part is going. You can set the unit for energy savings and it will also track how much electricity that saved vs running a normal cycle. So far we have only used the AI modes twice but will probably test them out more going forward. Cycles do take a little longer vs conventional washer/ dryer but the fact that you don't have to transfer the load from one unit to the other makes up for that. Plus, there's less wear and tear on the laundry because they don't get as hot. Overall, this unit is a keeper and we don't plan to go back to a conventional washer dryer setup anytime.

Review from The Insiders
Helpful?0SV6WONU75Q819880020095
Aug 12, 2024
Reviewer name: Matt
5 out of 5 stars
5 out of 5 stars review

Game changer!!

[This review was collected as part of a promotion.] I’ve had the bespoke AI washer/Dryer for about 2 months. It’s amazing! Had been such a game changer. The latest software update makes it even cooler with Spotify and other apps built in. I’ve heard the lint is the number one cause for future damage so make sure you’re good about cleaning the filter after every use. Does a fantastic job with drying I’ve never had to re run the dryer.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Dec 14, 2024
Reviewer name: Stennex
4 out of 5 stars
4 out of 5 stars review

Bsepoke greatness

My family and I have been using our Bespoke AI Laundry Combo for over several months now and are very happy with it. For years in our garage we were using the typical washer and dryer separate units but there was no ventilation setup for the dryer. This caused damage to the walls. Since using this unit everything has been great. Even my mother likes it beacuse she can now not have to go and transfer clothing from one machine to the next. Make sure however to follow the warnings when the Bespoke alerts you when its time self maintenance for the dryer and wash after a certain number of cycles. Also always try to keep the vent clean. Only issue is the power button. More than likely the next model will correct the fact the button needs to be easily seen and accessible. We need a power button with a backlight. Love this machine. Hope the models have a proper power button and then most likely we would trade for it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jul 2, 2024
Reviewer name: Valk
5 out of 5 stars
5 out of 5 stars review

Amazing appliance

[This review was collected as part of a promotion.] Bought this two months ago and it is amazing. The only con to this is that it does take longer than a traditional set but if you are prone to forget to move laundry over from the washer to dryer it will save you time.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 3, 2025
Reviewer name: Jobeth
3 out of 5 stars
3 out of 5 stars review

Ehhhh it works

[This review was collected as part of a promotion.] Definitely takes way longer than advertised due to the dry time taking forever. Hate that I can’t connect via my phone without first pushing a button on the washer, then what’s the point. I guess the machine as a whole wasn’t what I was thinking

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from SEA Care

We understand the importance of ensuring your appliances provide the best results, Jobeth. Let's get the information you need for the best experience with the washer-dryer combo. The recommended load weight is less than 10lb for best results using the Super Speed cycle. For Small loads, the weight should be less than 2lb. For reference, check the link below for the recommended load size and materials for the best drying time result. Clothes are not dry after Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Please feel free to get back to us via the following options, should you need further assistance with the washer and dryer combo: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149459126) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jun 19, 2025
Reviewer name: Kelly
5 out of 5 stars
5 out of 5 stars review

Works great and saves time

[This review was collected as part of a promotion.] We absolutely love our washer/dryer combo! It has been a huge space saver and lifesaver! The notifications from the app are great! We know when the washer is done and the dryer is complete. You can select so many different options. You definitely have to allow lots of time for the full cycle. If you have hang dry, you can do delicates only without drying. It’s great! Your clothes wash and dry without having to move the laundry to another machine! And the best part, you store your detergent and fabric softener and the washer/dryer dispenses it for you! That’s a huge timesaver!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Oct 21, 2024
Reviewer name: MizLisa
5 out of 5 stars
5 out of 5 stars review

Love love… I’m totally in love!!

I bought this about 3 weeks ago and it’s simplified my life!! I work at home virtually so it’s easy for me to throw in a load of clothes and they are washed and dried on my breaks! I have gone from doing laundry all day to a small load every day or every other day! NO MORE WEEKEND LAUNDRY DAYS!!! Totally frees up my weekend tired to a washer and dryer! No more forgetting about a load in the washer either and having to rewash!!! It’s all done in one shot. I don’t have any issues with times as I know some loads will take longer depending on the need of that load. I’ve heard negative things to that manner but it’s all in how you set it!! 🥰 PLUS I have extra space in my laundry room with the dryer gone now!!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 17, 2024
Reviewer name: theflew
4 out of 5 stars
4 out of 5 stars review

Works great for my family

[This review was collected as part of a promotion.] I brought the unit a month ago as part of our kitchen remodel. The single unit gives us a lot more room in our laundry room to add a closet. The unit works great. My family is getting used to washing more often by putting clothes in in the morning or evening and having them ready later in the day or the next morning. It ultra quiet and it's nice not having a dryer sending your cold conditioned air out the house.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 16, 2024
Reviewer name: Young
5 out of 5 stars
5 out of 5 stars review

Surprised and Surprised

[This review was collected as part of a promotion.] At first, I was not sure about the fact that it automatically knows the amount of detergent & softener, and that it is wrinkle-free. However, I was so surprised after using it once. Not only does it minimize detergent, it also says that it uses only 0.8 kW of electricity at just one time cycle eventhough small amount. Moreover, clothes come out completely and nicely without wrinkle. Since then, I have tried to introduce this Samsung product to co-workers and my daughter. I am so happy that I bought such a great product. Thank you, Samsung!!!

Review from Samsung US
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