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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,696 ratings1,696 reviews
  1. 5 stars78% (1,322)
  2. 4 stars13% (222)
  3. 3 stars4% (71)
  4. 2 stars1% (21)
  5. 1 star4% (60)

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Showing 11-20 of 1,696 reviews
Jan 19, 2026
Reviewer name: Mare
4 out of 5 stars
4 out of 5 stars review

Replacement parts?

I purchased WD53DBA900HBA1 in December and want to order a second front-filter kit. I have two 'adult' boys living with me and anticipate a filter problem in the near future. I want to have a second filter on hand so they can just swap it out instead of having them 'clean' it.The filter is 3 parts: the frame and the two mesh parts that fit together. I am being fastidious about keeping the lint filter clean and the slot clean and dry. I am doing this because cleaning the entire unit every few months seems like a major job (removing the entire cover. Please let me know how I can order a second fillter.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Oct 12, 2026
Reviewer name: Jenn
5 out of 5 stars
5 out of 5 stars review

Highly recommended!

I have to say this is the best invention Samsung has made!! My clothes have never been so clean. It takes more time than a normal washer/dryer but it's most definitely worth the wait! It's really cheap on water and electricity too!! I absolutely love the Ai wash/dry. The convenience of filling up the tanks with soap and softener also makes life so much easier! I love my bespoke and I HIGHLY recommend it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jan 13, 2026
Reviewer name: Roma
5 out of 5 stars
5 out of 5 stars review

No more musty laundry

[This review was collected as part of a promotion.] I was always the mum washing the laundry at least 3 times because I forgot to move it to the dryer in time. This has made my life so much easier. The best part is the AI Opti Wash Cycle learns and improves with time. I can load a big load at once as well. Bonus points for the large capacity detergent and softener dispenser. No more measuring out detergent for each load. If you are a busy household this is an amazing investment!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jan 17, 2026
Reviewer name: Johnny 4400
5 out of 5 stars
5 out of 5 stars review

Crazy amazing machine

I got this thing and I got to say it is amazing it's set it and forget it and it does an amazing job on cleaning much better than the other two I have in the laundry room I got to say I didn't believe it would work good but two in one you don't even have to check it and the clothes are done thumbs up on this one can't say the same for the oven though I already wrote a review on the oven and if I could have I would have returned it but this thing no way I love it

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 23, 2026
Reviewer name: Gail
1 out of 5 stars
1 out of 5 stars review

Very Bad Decision

[This review was collected as part of a promotion.] I bought this machine thinking it was a great concept that it washes and drys. However, it takes 2 hours or more to do 1 small load. And then after a few loads you have 4 hour self maintenance. Which confuses me because in the middle of my loads I always get error codes and have to restart my machine and my load. Therefore taking me like 3 days to get a couple of loads done. I will go back to the old machines I had. Top load and separate.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hello Gail, We hear your experience with your laundry unit’s cycle performance and the behavior you've observed during use, so we’ve included the guides below to help with cycle operation and error code information. Long cycle: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long Error code: https://www.samsung.com/us/support/troubleshoot/TSG10001006/ We're committed to supporting you and are here if you need further assistance. Geraldine Samsung Care

Nov 21, 2025
Reviewer name: All in one for life
5 out of 5 stars
5 out of 5 stars review

Would never want to return it

I have had it for almost a year. Although maintenence is a headache. It works so well. I love it. I feel bad for those not having my luck

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Oct 1, 2026
Reviewer name: Purplesloth91
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Zero effort throwing clothes in dirty and pulling them out clean AND completely dry without switching machines is incredible.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Oct 16, 2026
Reviewer name: Pweber
5 out of 5 stars
5 out of 5 stars review

Clean and modern

[This review was collected as part of a promotion.] Finally one stop to wash and dry and no more moving wet cloths from one machine to other. The smart thing technology makes the monitor of the unit an extra bonus to know when a load is close to finish

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Sep 21, 2026
Reviewer name: Alohaoe87
5 out of 5 stars
5 out of 5 stars review

Love this idea

[This review was collected as part of a promotion.] This product is very convenient especially with times So get it don't wait Just Love how things are done All in one load Especially on a very busy day and you forget to change to The dryer But with this one all in one awesome love it

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Sep 21, 2026
Reviewer name: Zakcattack426
5 out of 5 stars
5 out of 5 stars review

Top of the line

[This review was collected as part of a promotion.] This machine might as well come with a. Robot to do your laundry for you. The way it cycles is super convenient. The drying and moisture are top notch. The vibration function is neat also. None of my clothes have wrinkles in them anymore!!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095