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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars735 ratings735 reviews
  1. 5 stars79% (581)
  2. 4 stars10% (75)
  3. 3 stars4% (27)
  4. 2 stars1% (10)
  5. 1 star6% (42)

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Showing 131-140 of 735 reviews
May 13, 2026
Bartman
2 out of 5 stars review

Great at first, drying degrades slowly over time

[This review was collected as part of a promotion.] The Samsung bespoke ventless washer dryer is great at first and we really enjoyed it and did an absolute ton of laundry It's a huge time saver to just be able to put the wash in and then have it run through the drying cycle and pop the door open so it makes it much more efficient to do a lot of laundry quickly The challenges we've had with the unit overtime is that It starts to clog up a bit with softener and detergent and the drying cycle doesn't work as well in our case it's gotten progressively worse, ironically just outside of warranty So that now we're struggling to get the unit to functionally dry and it's just over a year old From a capacity standpoint it's been great and we've been able to put lots of laundry into it we've had no issues with the connectivity to the network or being able to monitor remotely the interface itself has been fine for us And in general we really like the way the unit looks and works

Review from Samsung US
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May 12, 2026
Pvkeppler
5 out of 5 stars review

Love the all in one!

[This review was collected as part of a promotion.] I love how good the clothes are washed. They always feel and smell so clean. Having the dryer in one is so cool. No need to move clothes to another machine to dry. The ventless dryer works better than expected with the internal heat pump. Just need to keep the lint trap really clean and have a pretty full load to get the clothes nice and dry

Review from Samsung US
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May 4, 2026
My Opinion
3 out of 5 stars review

Issues

[This review was collected as part of a promotion.] It has to be cleaned constantly. It make a loud noise when drum spins with a heavy duty load. It is very hard to clean inside the vent. It takes twice as long to wash and dry clothes vs a regular washer and dryer (separate system)

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 12, 2026
Thao
1 out of 5 stars review

Terrible product, terrible service

This machine promises the future but delivers a headache. For a "premium" appliance, the performance is shockingly poor. ​Dryer is Useless: Because it's ventless, it takes forever. A single load of towels takes nearly five hours, and even then, they come out feeling "steamy" and damp rather than dry. ​The "AI" is Not Smart: The AI OptiWash feature constantly miscalculates the load weight. It either uses too little water or adds hours to the cycle for no reason. ​Maintenance Nightmare: The lint filter system is poorly designed. Wet lint gets trapped in crevices that are impossible to reach, which will definitely lead to mold or drainage issues down the road. ​Vibration & Noise: During the spin cycle, the whole house shakes. It sounds like a jet engine taking off in the laundry room. ​Bottom Line: It's a beautiful-looking machine that fails at its two basic jobs: washing and drying. It's way too expensive for something that makes laundry day take twice as long. Don't buy Samsung product

Review from Samsung US
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May 6, 2026
Midwest bornnraised
4 out of 5 stars review

Technology at work

[This review was collected as part of a promotion.] Great Appliance has great smart features and is very convenient as it handles everything in one unit I really like being able to manage it with the connected features at save space by being all in one the only downside is that a full load takes longer than I prefer but overall has been a positive experience The capacity has plenty to do a full load of teenagers clothing and the interface is really intuitive The automation is an amazing feature I can set it and forget it fits into a tight space

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Apr 16, 2026
spark
5 out of 5 stars review

Great time, space, and energy saving device.

[This review was collected as part of a promotion.] Most important feature for me is convenience, second is space savings of one machine over two separate machines without sacrificing capacity and I enjoy seeing the amount of power used per load. So far the only downside is cleaning the seals out for lint and hair.

Review from Samsung US
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May 11, 2026
Alexander
5 out of 5 stars review

Incredible All-in-One Convenience!

[This review was collected as part of a promotion.] This Bespoke AI All-in-One has completely transformed my laundry routine. The capacity is fantastic for large loads, and the efficiency of washing and drying in the same drum without transferring wet clothes is a massive game-changer. The interface is highly intuitive, and the SmartThings connectivity lets me manage everything right from my phone. Absolutely love it!

Review from Samsung US
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May 9, 2026
Evie89
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] I absolutely love my new washer/dryer all in one. It saves me so much time and I don't have to remember to dry the clothes because it starts the drying cycle right away. It's quick and easy. And saves a lot of space in my small laundry room.

Review from Samsung US
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May 3, 2026
Averagejoe
5 out of 5 stars review

Great features all around

[This review was collected as part of a promotion.] It's really fantastic and the capacity is much longer than I expected. The ventless option definitely takes a long time, but in a smaller space definitely worth the exchange. The touch Screen is super cool and sent to AI mode is the best. Now I can set my washer from my phone with SmartThings. It makes doing laundry breeze. Filling the auto dispenser is like filling your car. It's fantastic not to have to think about it.

Review from Samsung US
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May 9, 2026
Jangie
5 out of 5 stars review

Bespoke All In One

[This review was collected as part of a promotion.] I have been using our 2-1 Samsung Bespoke washer dryer for about two years now and it has been a seriously impressive machine. After pretty heavy use, we've had 0 issues with it so far. The water and electricity efficiency is beyond anything I'm used to with washers and dryers. I was concerned that it wouldn't be large enough for us, but the capacity is surprisingly large! The touch screen interface is super easy to navigate and the ability to connect it to the smart things app has made scheduling laundry super easy!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095