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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,696 ratings1,696 reviews
  1. 5 stars78% (1,322)
  2. 4 stars13% (222)
  3. 3 stars4% (71)
  4. 2 stars1% (21)
  5. 1 star4% (60)

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Showing 131-140 of 1,696 reviews
Sep 9, 2026
Reviewer name: JKC26
5 out of 5 stars
5 out of 5 stars review

Great features and amazing results

[This review was collected as part of a promotion.] This is the biggest lifesaver having both wash and dry in the same machine that works amazing. No more having to rewash loads. The multiple modes are really helpful and machine is a space saver. The machine also has a self balancing which even keeps heavy loads balanced with low vibration. Being wash and dry the seal stays clean without any funky smell.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Sep 20, 2026
Reviewer name: Ashley
5 out of 5 stars
5 out of 5 stars review

Game changer in every way

[This review was collected as part of a promotion.] I absolutely love the washer and dryer combo. It has been a game changer. I recommend it 10 out of 10. As somebody who struggles keeping up with life, I cannot speak highly enough about this machine.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 21, 2026
Reviewer name: bethwiggs
4 out of 5 stars
4 out of 5 stars review

surprisingly, good machine

[This review was collected as part of a promotion.] I purchased this combination, washer and dryer based on my previous experience with Samsung washers and dryers. You see I already have a Samsung washer and dryer in my home. This all in one unit is really pretty good. I'm legally blind and the display is a little lower than I level, but most of the time I can navigate it. The only thing that's bothersome to me is the Lyne trap pulling it out, emptying it and putting it back in requires you to line it up Just So and if you don't have a lot of room between the washer dryer unit and the wall to pull backwards, it can be kind of tricky to line it up and put it back in and take it out and empty it. Other than that, it's very easy to work with. I think we've had an issue with the clogged drain once and we've had this since 1 December and it is now mid May. I like that self washes and self dries let you know when you need to empty the lint trap. Let you know when you need to add detergent or fabric softener. I like that it's an all in one unit and it notifies you if you use the phone app, when the closer are ready. I like that it's programmable so that you can wash and Dry the clothes so that they're ready at a certain time so you don't have to worry about wrinkles. It even has an option to help you reduce the number of my wrinkles that you get in your clothes.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 30, 2026
Reviewer name: Weissave
4 out of 5 stars
4 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] The all in one is a great machine. I have used it for over 4 years with no issues other than the lint filter. The lint filter is not the most efficient however replacement of the filter has worked well.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 30, 2026
Reviewer name: KM19
5 out of 5 stars
5 out of 5 stars review

Easy and convenient to use

[This review was collected as part of a promotion.] The combo washer-dryer has a great capacity for my family and an easy to use interface that can be locked to prevent my toddler from messing with it. I like that it auto cycles from wash to dry so I no longer have to stay up late waiting to switch over the load before morning. Clothes come out perfectly dry every time. I also like that I get notifications to my phone when the cycle switches or the load is complete.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Sep 19, 2026
Reviewer name: QuesoFresco
5 out of 5 stars
5 out of 5 stars review

Time saver

[This review was collected as part of a promotion.] Samsung bespoke all in one was more than expected. Being able to throw a load of clothes insides and having it both wash and dry let's me focus on other tasks. With the wrinkle prevent setting, it'll keep the drum moving to prevent wrinkles and successfully too. Highly recommend buying it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Sep 18, 2026
Reviewer name: CamoZeroDay
5 out of 5 stars
5 out of 5 stars review

Best washer/Dryer I've owned

[This review was collected as part of a promotion.] I must say, Samsung hit it out of the park with this one. Everything down to cleaning the inside of the machine is easy. I use AI mode constantly and all my clothes always come out smelling fresh and clean. I have a 6 person household and this keeps up. I can fit an entire basket or an oversized king comforter in with no issues at all, and room to spare.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Sep 20, 2026
Reviewer name: Cdb2
1 out of 5 stars
1 out of 5 stars review

Horrible

[This review was collected as part of a promotion.] This is an absolute nightmare! Worst purchase I've ever made! Sucks up dryer sheets into the drain and also into the lint trap. Has flooded my laundry room twice when I was trying to do what it called for on the screen. Also overheating now. Horrible buy!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

We're sorry to hear your experience fell short of expectations, Cdb2. Your feedback is important to us, and we'd like to assist you at your earliest convenience. Please don't hesitate to reach out through any of the channels below: Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-SAMSUNG (1-800-726-7864) When reaching out, please have reference number 1153195533 available to help us assist you more efficiently. Whenny Samsung Care

Sep 17, 2026
Reviewer name: Tomy
5 out of 5 stars
5 out of 5 stars review

Perfect

[This review was collected as part of a promotion.] This combo delivers strong drying, low moisture left behind, almost no vibration, and noticeably fewer wrinkles - exactly the kind of practical, real-world performance you care about. The WD53DBA900HBA1 dries impressively well for a ventless heat-pump combo. Everyday loads come out fully dry without needing extra cycles, and users consistently report "perfect really dry" results. The lower-temperature heat-pump system is gentler on fabrics but may take longer on heavy loads.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Sep 15, 2026
Reviewer name: NicoleH
1 out of 5 stars
1 out of 5 stars review

Do Not Buy This

This machine is a piece of junk. I have had it for about 6 months and I've already had it serviced 3 times and it's broken again. The clothes still smell when they come out, they are not dry at the end of the dry cycle. It constantly gives error codes. We've had it leak several times. When you try to schedule a service callout Samsung online it's almost impossible. You get a message to troubleshoot it online or over the phone when you clearly need someone to come out to service it. Do not buy this product. We have vented one also and it's only slightly better.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

Hi NicoleH, We understand how important it is to have a laundry combo that delivers the best performance, and your feedback helps us continue to improve. We'd like to review your service history and explore any available updates. You may contact us through any of the channels listed below at your convenience and reference case number 1153182411: 1. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) 2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 3. Facebook Messenger: https://m.me/samsungsupport 4. X (Twitter): https://x.com/messages/compose?recipient%20id=18768513 We're grateful for the opportunity to help. Maria Samsung Care