[This review was collected as part of a promotion.] I purchased this a few weeks ago and use it daily. It is very convenient not having to transfer laundry from the washer to dryer. It does take slightly longer to do a complete load of laundry but the trade off is worth it. It looks very sleek and is very user friendly. It’s convenient being able to only add laundry detergent and fabric softener occasionally and not every load. I recommend this product

I was a skeptic when it came to 2 in 1 combo based on my experience with European appliances when I lived in Spain for 2 years. I always had to rack dry even after the drying cycle. That was a decade ago so I figured that technology has advanced since then and decided to give this a try. I waited until I've put it through its paces to write this review. I absolutely love the convenience of set it and forget it and how the super speed cycle gets me from dirty clothes to dry and warm clothes in less than 2 hours. I couldn't do that with my old stand alone washer and dryer! Since having this thing, I've done several loads of heavy jeans, t shirts, sheets, towels, and even a queen sized quilt filled with wool. The quilt did take 6 hrs so I ran it over night but the sheets and towels took about 2.5 hrs each. Everything always came out warm and dry. With my stand alone dryer, I used to get wet spots on the quilt and super hot edges but not with this combo! I'm so glad I got this instead of another stand alone set!

We bought this in May and already having issues. The clothes are still saturated even when you put dry cycle to, “ more dry.” You can only wash small loads! It takes 5 plus hours to wash one load, making it difficult to get many loads done in a day. It was a terrible purchase. I would return it if I could!! Not worth the money! Now I’m stuck with the bill and having to go to the laundry mat on my days off because of the lengthy time it takes to do one small load! You can forget washing towels or covers! Just completely dissatisfied and anyone that ask, I tell them the same thing, DON’T BUY!

[This review was collected as part of a promotion.] My wife and I saw this washer dryer combination and decided to upgrade from our previous devices, and we have no regrets. Even though it may take a bit longer to go through an entire washing and drying cycle, it is worth not having to switch the laundry over anymore. Plus, have the built in storage for the Detergent and fabric softener is amazing! It also takes up less space so we have more space in the laundry area. I definitely recommend getting this device if you plan to upgrade.

[This review was collected as part of a promotion.] Like: 1) No need to move clothes from washer to dryer, 2) built in detergent and softener dispenser, 3) saves electricity, 4) if unit is indoor, then unit does not create negative pressure in house (that causes outside air to get pulled in. 5) Big capacity. 6) compared to other heat pump dryers, this one dries clothes all the way Could be improved: time to wash and dry could be shorter.

The combo machine has been good for us. Once we figured out the different functions and how to work the machine. New concept takes a little getting used to but not having to babysit between the wash and dry cycle is great. Would highly recommend for anyone in the market

[This review was collected as part of a promotion.] Simply wonderful and easy to use! So many different cycles that are really useful! My only issue is, sometimes when it’s a load that has jeans or sweatshirt, you have to dry them longer but no big deal. I usually just add more drying time to the cycle. I’m extremely satisfied with the unit.

Purchased ~7 months from time of review, just noticed today that there are 2 loads left until we do the heat exchanger cleaning (every 180 loads) so we have done 178 loads to date. Has been the BEST washer dryer I've ever owned. Family of three. We have washed clothes, towels, ALL bedding (King sized comforter fits in this bad boy)... everything. No issues at all. Clothes are cleaner, fresher and so much easier to deal with. Does it take longer to dry? Sure. But I wager that is often times not a realized impact to our routine since it automatically goes from wash to dry on it's own. We love this thing and converted the dryer space that used to be occupied into a closet, effectively doubling our storage space. Obviously we shall see on longevity, but 178 loads later it works like it did on the first day. For reference I am 48 years old, this is my 6th washer and dryer owned so far (not including rental unit supplied systems).

Samsung, I guess, believes 5½ hours for "rapid wash" mode is acceptable. Perhaps "rapid" is relative to geological time scales or the heat death of the universe. My favorite part is needing to dry almost every load twice! Nothing says "cutting-edge AI technology" like clothes that come out damp after a full dry cycle. The "AI" must stand for "Absolutely Inadequate" because it certainly hasn't learned how to actually dry fabric. But hey, at least it's "Bespoke" - which apparently means you can choose what color you'd like your disappointment to come in.

We received this unit yesterday. The installation people ran one cycle to make sure it wasn't leaking. We then ran the calibration and one load of laundry, everything seemed fine. Today, the unit will not power on. We have checked the breaker and done all of the troubleshooting, it will not turn on. Of course the first appointment for repair to come out is not until October 25 and Samsung already hauled away our old units, so we have no way to do laundry this week. We went back and forth on this unit based on the mixed reviews and regret it immediately.