We’re sorry to hear your cats didn’t like the new flavor at all. We understand how frustrating that can be, especially when it’s part of a variety pack you rely on. Friskies variety packs are crafted to offer a mix of flavors and textures, but we know not every option will be a hit for every cat. We'd be happy to help find a recipe your cats are excited about. We want to gather more information about their preferences. Please contact us by following this link: https://www.purina.com/contact-us. -The Friskies Team

We're very sorry to hear about your cats' experience. Please know that satisfying our consumers and ensuring the healthy lives of pets are always our highest priorities. We'd like to provide further help and better understand their experience. Please give us a call at 800-778-8864. We're available Monday through Friday from 8 a.m. to 6 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m. (CT). We look forward to speaking with you. - The Friskies Team

Thank you for sharing this with us and for trusting our recipe for all these years. We're happy to hear that Friskies Paté Turkey & Giblets Dinner Wet Cat Food was still a big hit for the cats. We appreciate your positive feedback and loyalty. - The Friskies Team