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Customer reviews for Samsung Galaxy Buds4 Pro Black for
Samsung Galaxy Buds4 Pro Black
4.7 out of 5 stars
stars
1,147 ratings1,147 reviews
  1. 5 stars85% (970)
  2. 4 stars10% (117)
  3. 3 stars2% (25)
  4. 2 stars1% (15)
  5. 1 star2% (20)
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Showing 11-20 of 1,147 reviews
Jun 29, 2026
MikeGoro
5 out of 5 stars review

Are they worth the upgrade? Yes, depending.

[This review was collected as part of a promotion.] Before I purchased the Buds 4 Pro I also ha e owned the last 2 generations of galaxy pro buds as well as a few other brands. These buds leverage the power of Galaxy AI with the real time translation services. Now you can sit at the nail salon and understand what everyone is saying around you. I also used it sitting on ghe beach in. St Martin listening to the live translation of the people speaking French and German around me. The sound quality is a slight but noticeable improvement over the buds 3 pro, the noise canceling is significantly better than before as well. These also seem tk fit better in my ear. The galaxy 3 pros used to fall out when I moved arou d without repeatedly pushing them in, where These seem to stay where they belong without readjusting them. Definitely worth the price.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Jun 29, 2026
RainbowGhost
5 out of 5 stars review

Galaxy Bud4 Pro

[This review was collected as part of a promotion.] With the Samsung Galaxy Buds4 Pro, I'll be able to use AI assistance to communicate more easily with my friends and family. I can also enjoy listening to music while staying focused on my work and community tasks. The Buds4 Pro would help me stay connected, productive, and motivated throughout my day.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Jun 26, 2026
Maxim
1 out of 5 stars review

Very disappointing call quality after only a few w

I bought the Galaxy Buds 4 Pro a little over a month ago. For the first couple of weeks, everything worked fine, but a few weeks later I started having serious issues during phone calls. When I make or answer calls, people on the other side often cannot hear me clearly. If I’m outside or in the car with the A/C on, they complain that my voice cuts out, sounds far away, or they can barely hear me at all. This makes the earbuds almost useless for calls. For a premium product, this is extremely disappointing. I expected much better microphone and call performance. At this point, it feels like a complete waste of money.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hello Maxim, Thank you for sharing your experience with the Galaxy Buds4 Pro. The immersive sound, intelligent noise control, and comfortable fit are designed to enhance your calls, music, and everyday listening, making the experience seamless. We understand that clear audio quality is especially important when you're on the go or in a busy environment. If you're experiencing intermittent issues with the microphone, please reach out to our Samsung Support Team for further assistance. Additionally, Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, which is specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Your feedback regarding the microphone performance has been noted and will be shared with the appropriate team. Thank you for being a part of the Samsung community. uBreakiFix https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 29, 2026
JMP0618
5 out of 5 stars review

Amazing All Around

[This review was collected as part of a promotion.] Honestly, the Galaxy Buds 4 Pro are absolutely incredible. The audio quality is next-level—the bass hits perfectly clean and deep, and the treble is insanely crisp. On top of that, the active noise cancellation completely blocks out the world around you, making them perfect for commuting or just tuning everything out. They’re super comfortable for all-day wear and look incredibly sleek. Easily the best earbuds I’ve ever owned!

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Jul 16, 2026
Beatlessjg
1 out of 5 stars review

Still doesnt charge both headphones consistently.

Such a disappointment. Just like the previous gen this one is also plagued with randomly not charging one of the ear buds. Originally i thought they fixed the issue with the redesign. But they just slightly improved it. Bummer two generations of buyers remorse because they didnt fix the original issue. Its extremely frustrating when you pull your headphone case from the charger and dont realize until you are already at the gym that one of the headphones is dead or dying because it never charged. And sometimes I try to readjust the headphone how its resting or try firmly pressing it into the charging spot and it can be incredibly difficult to get it to charge.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Howdy Beatlessjg, Thank you for sharing your experience with the Galaxy Buds4 Pro. These earbuds offer immersive sound, intelligent noise control, and a redesigned fit for everyday listening. We understand how disappointing it can be to arrive at the gym only to find that one earbud did not charge as expected. The case for the Galaxy Buds4 Pro has a magnetic grip that draws your earbuds in. However, it is important to ensure they are placed securely and that there is no interference with the charging connection. You can also check your phone's settings to verify that your earbuds are charging properly. If you notice that your earbuds are not charging at all, please reach out to our Samsung Support Team for further assistance with troubleshooting steps or warranty options. Your detailed feedback about the charging connection and case placement will help Samsung improve the Buds experience. Thank you for being part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 9, 2026
Alex
3 out of 5 stars review

Awesome but tricky product

I've had this product since launch and I love the features, the sound, the design, everything. I do have a small issue/complaint my Buds have since Day 1 have this issue where the sound cuts in and out repeatedly throughout use. I can use the earbuds at the start of the day for 1-2 hrs and I would have no issue but as soon as they are reconnected to the phone alter in the day the sound gets distorted/changes frequencies and quality. The sound would cut out in one earbud but not the other then come back to both or it would cut out to both. I talked to support when I first got the buds and he suggested waiting for an update and I have but it hasn't fixed the problem. I would try to take it to a repaire store but the nearest one is so far away. All in all its a very great product its jsut unfortunate that mine is either defective or broken, I dont know. Hopefully the next one won't have the same issue.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hey there Alex, The rich sound, sleek design, and intelligent listening features of the Galaxy Buds4 Pro create an impressive audio experience. It's great to hear that you enjoy the overall design and capabilities. However, inconsistent audio after reconnecting can detract from that experience. We appreciate your detailed feedback regarding changes in sound quality and interruptions in one or both earbuds. If you believe your earbuds may be defective, please reach out to our Samsung Support Team to learn more about warranty options if troubleshooting methods are not effective. Thank you for your continued support of Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 29, 2026
Love Samsung Messages
5 out of 5 stars review

Worth the upgrade!

With the right ear tip, you forget you have it on after some time, especially if you have transparency on.. That Good! Sound quality is amazing and makes listening to music more enjoyable. Touch sensitivity is not intrusive to your buds position and isolation is great. Much better experience than airpod pro 2 and 3 for sure! Coming from beloved Buds2 Pro.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Jun 29, 2026
Nina2436
5 out of 5 stars review

This product has fantastic features!

[This review was collected as part of a promotion.] I love that this connects to Galaxy AI. Instead of tapping a button, you "click" the sides of the buds, which is awesome and prevents accidental changing songs or hanging up on people! Sound is incredible. People hear me much better and I love the adaptive options!

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Jun 29, 2026
JustAFatDad
5 out of 5 stars review

Everything is great. Upgrade from Buds 2 Pro

[This review was collected as part of a promotion.] I use them mostly to not disturb the wife while she's watching TV. But the noise cancelation is especially great. Recently used them at the local dirt track to keep the track noise down during heats. Great device!

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Jun 27, 2026
Rando450
4 out of 5 stars review

Nice, but had some audio issues during calls.

The Pro version have been nice so far. Had them over a week now. Its just on the right ear bud there the sound during a call has loud static sound and very distorted. Its so bad its just i just take it out and do one ear or have it as a normal call. Other than that beed good.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hey that Rando450, Thank you for sharing your experience with the Galaxy Buds4 Pro. Their immersive sound, intelligent noise control, and comfortable fit are designed to make calls and music feel more seamless. It is great that they have been working well overall, while the distorted audio from the right earbud during calls should be looked into carefully. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages