Customer reviews for Samsung Galaxy Buds4 Pro Black forFinally Found "The" Buds
[This review was collected as part of a promotion.] Traded in and upgraded from my Galaxy Buds 3Pro at launch. These are the sweet spot - great sound and all day comfort. Good battery life and easily adjustable through appnon my Galaxy S26 Ultra phone. I know there are Galacy AI capabilities baked in but I have not utilized them to full capabilities yet. I do kind of miss the built in lights on the blades but everything else is great.
Great sound!
[This review was collected as part of a promotion.] I will start by saying I had NEVER owned a set of ear buds that were 1) comfortable, 2) had great surround sound 3) were truly noise canceling. THEN I decided to try the Galaxy Buds4 Pro. They do all those things. I can wear one ear bud and get quality sound while working. Its amazing. The only downside is the battery life is short. After about 5 hours, they need to go back in the case to charge - hence why I'm glad I only wear one side at a time while working so I can swap when the other bud needs to charge.
Greetings RunSunnyRun, The Galaxy Buds4 Pro are designed for comfortable wear, delivering rich surround sound and strong noise cancellation to enhance your work, calls, and everyday listening experiences. It's great to hear that they have provided the comfort, sound quality, and noise control you were seeking in earbuds. We also appreciate you sharing your insights about the battery life and how swapping one earbud at a time helps you stay productive throughout your workday. Thank you for sharing your experience with Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Sound quality is amazing
[This review was collected as part of a promotion.] I love the Galaxy buds 4 pro. The sound quality is amazing. I have true noise cancelation with these buds. No one can hear my background. I like using my galaxy buds to talk to my phone as well.
Works great
[This review was collected as part of a promotion.] I just purchased the buds as a bundle with my S26 Ultra. They work flawlessly together and hold up battery for a long time. The volume and call gesture features are great. Active noise canceling is working as intended.
This buds 4 pro are amazing
[This review was collected as part of a promotion.] I haven't stopped using them since the day they arrived; they are super comfortable and lightweight. Considering all the high-tech features and options they pack, they are incredibly light and don't cause fatigue—unlike other brands that start making your ears hurt after just two hours. Plus, they stay securely in place while running, and the new built-in functions—like Galaxy AI—are amazing. I was truly impressed; they are easily the best on the market right now.
Hi Be26pro, The Galaxy Buds4 Pro offer a lightweight and comfortable design, a secure fit, and advanced features like Galaxy AI, providing a premium listening experience. It's great to hear that they remain comfortable during extended use and while running, without causing ear fatigue. We appreciate you sharing your positive impressions of the built-in functions, comfort, and overall design. Thank you for being a part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
First set of ear buds
[This review was collected as part of a promotion.] Fantastic audio quality and microphone. Everyone says they couldn't tell its not just my phone I was talking to. I haven't had them super long so I am still learning to use them. Comes with 3 sizes for your ears. Im still using the ones that initially come attached even though I think they aren't the right size for my ears. They are fantastic quality though and recommend to everyone
Are they worth the upgrade? Yes, depending.
[This review was collected as part of a promotion.] Before I purchased the Buds 4 Pro I also ha e owned the last 2 generations of galaxy pro buds as well as a few other brands. These buds leverage the power of Galaxy AI with the real time translation services. Now you can sit at the nail salon and understand what everyone is saying around you. I also used it sitting on ghe beach in. St Martin listening to the live translation of the people speaking French and German around me. The sound quality is a slight but noticeable improvement over the buds 3 pro, the noise canceling is significantly better than before as well. These also seem tk fit better in my ear. The galaxy 3 pros used to fall out when I moved arou d without repeatedly pushing them in, where These seem to stay where they belong without readjusting them. Definitely worth the price.
Honestly kind of meh
[This review was collected as part of a promotion.] Don't get me wrong these headphones sound great. The active noise canceling is on point too. Transparency mode is also great. I use these buds everyday at work and rely on them to do my job efficiently. My biggest concerns are that sometimes I have to say hey google multiple times for the headphones to register ( sometimes practically yelling HEY GOOGLE!) The button on the stem to play, pause etc, is positioned in such a way that it quite frequently does not register when I squeeze the button, or it registers as me swiping and turns down my volume. A bug that ive had for a couple months will not let me switch between ANC and transparency mode by holding the button down while connected to my phone. The headphones just make 2 short beeps and don't switch. But when my headphones are connected to my laptop they will switch between modes. Everything else about them is great.
Good day Cbass13, Thank you for sharing your experience with the Galaxy Buds4 Pro. These earbuds offer a sleek design, a convenient charging case, and features designed for an immersive audio experience, including active noise cancellation. They are intended to enhance your listening experience during workouts, calls, music, and everyday use across Galaxy devices. If your earbuds are not responding to touchpad commands, there could be a few reasons. The touchpads may be accidentally locked, or you might not be wearing the earbuds correctly. To resolve this issue, unlock the touchpads in the Settings app, ensure you are wearing the earbuds properly, and check for any software updates. If the problem persists after trying these steps, you will need to request service. You can call us at 1-800-SAMSUNG or let us know through the Samsung Members app, where you can receive real-time assistance and open a trackable service ticket. We appreciate your feedback on the design and case quality, as well as your comments on fit, volume level, and external noise during gym use. Ear fit significantly affects the overall listening experience, so your input is valuable. Thank you for choosing Samsung. Samsung earbuds don't recognize my touch https://www.samsung.com/us/support/troubleshoot/TSG10007375/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Excellent sound quality, as they fall out of ears.
[This review was collected as part of a promotion.] I've been using galaxy buds live for years because they're the only ones that stay in my ears. Every time a new set of buds comes out I buy them in excitement, hoping that they won't fall out. They always fall out. The sound quality is excellent. The noise cancelation is fantastic. The touch controls are annoying and less intuitive than other versions, but it's all irrelevant since they're always on the floor instead of in my ears. Like every other pair, I gave them to my big eared kids. They work fine for them. As for me, I'll keep repairing my broken down six year old earbuds and hoping for a replacement.
Hello there AngryFace, Thank you for taking the time to share your experience with Galaxy audio products. The Galaxy Buds4 Pro offer excellent sound quality, powerful noise cancelation, and convenient touch controls for everyday listening. It's great to hear that you’re impressed with both the audio and noise cancellation. A secure fit is essential, especially if you've previously used earbuds like the Galaxy Buds Live that worked well for you. It can be frustrating when earbuds frequently fall out, as this can overshadow the overall experience. The Buds4 Pro model addresses this issue and comes with various sizes of ear tips. If you have the Buds4 Pro, the first step is to ensure you are using the right size of ear tips for your ears. They should fit snugly to prevent any gaps between your ear and the ear tip, which helps avoid sound leaks and ensures optimal audio quality. If you need instructions for changing the tips, please refer to our guide for the Buds4 Pro tips. Now, whether you have the Galaxy Buds4 or Buds4 Pro, follow these steps for proper insertion: 1. Look at the lower, inside-facing part of the earbuds. Between the two metallic dots, which are the charging contacts, you’ll see an "L" or an "R" indicating whether it's for the left or right earbud. 2. Insert the right (R) bud into your right ear with the "R" facing you. 3. Insert the left (L) bud into your left ear with the "L" facing you. 4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth instead of straight down. 5. Adjust the earbuds by rotating them forward and backward until the fit feels comfortable. Additionally, you can run an earbud fit test to ensure you have the proper fit. For more information, please check out the online article linked below. We value your feedback regarding ear fit and more intuitive controls. Thank you for sharing your experience with Samsung! How to wear the Samsung Galaxy Buds4 or Buds4 Pro https://www.samsung.com/us/support/answer/ANS10007667/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Worst air pods to date, go back to your roots
[This review was collected as part of a promotion.] So Where do I begin one there is no software on the eyePhone that you could download and you guys did this on purpose so we switched to galaxy I understand but I chose galaxy pods because I like them better than AirPods let's start with that . Now the second thing is that these Galaxy pods do not stay in your ear and they always feel like they're gonna fall out if I go on a jog or where I use them the most is that my job where I have them in my ears for about eight hours a day The third thing is that these galaxy pods always glitching out don't connect correctly they disconnect and connect there's just awful I wish I could return them but I bought them for my wife and I and I'm stuck on this payment plan with you guys so I don't even know if I'm allowed to Get a refund fourth is you have to Do any changes through the app that you download for Windows 11 rather than getting it right through your phone .Samsung you are such a disappointment I had your first galaxy paws and I fell in love with them they lasted me for over six years and I am so happy with those original ones I've literally accidentally jumped into water with them and they were fine but I decided you know what I wanna get them again and I got the latest model and I absolutely hate them I hate them so much that I am going to buy AirPods for my wife while still Being on a payment plan for these I hate what you guys are doing because of your greed Samsung you are horrible and I'm gonna do everything in my power to dissuade people from buying these garbage galaxy pods. And as of right now I'm using voice to speech so I don't care about grammar punctuation however I hope you guys read this and I hope a consumer and I pray to God that a consumer reads this and considers not buying these horrible galaxy pods if anything that I forgot I will add later I hope you guys reach out to me And do something about this to help the consumer you have such a good product Capability but yet you limit your customer base by doing what the fruit company(i have to use this name because samsung said its against there guidelines) has always done PLEASE DO NOT BUY
Hello there, Thank you for sharing your detailed experience. The Galaxy Buds4 Pro are designed to deliver smooth audio, with customizable controls and seamless Galaxy connectivity. We understand that the fit, connection stability, and limited control options outside the Galaxy ecosystem have made them difficult to enjoy during work and exercise. Your feedback about the durability and reliability of the original Galaxy Buds is valuable and will be shared with our team. Thank you for holding Samsung to a high standard. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages