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Customer reviews for Samsung Galaxy Buds4 Pro Black for
Samsung Galaxy Buds4 Pro Black
4.8 out of 5 stars
stars
2,511 ratings2,510 reviews
  1. 5 stars85% (2,131)
  2. 4 stars10% (255)
  3. 3 stars2% (51)
  4. 2 stars2% (39)
  5. 1 star1% (35)

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Showing 1-10 of 2,510 reviews
Aug 27, 2026
Reviewer name: SamsungJunkie
5 out of 5 stars
5 out of 5 stars review

Emersed In My Own World 🌎

[This review was collected as part of a promotion.] I honestly didn't realize how much of a difference a great pair of earbuds could make until I started using my Galaxy Buds4 Pro. I chose these because I wanted something that could keep up with me throughout the day, whether I'm listening to music, watching videos, taking a call, or just trying to tune everything else out for a little while. The sound is what really got me. Everything comes through so clear, and when I put them in and turn on my music, I really do feel immersed in my own little world. I can hear details in songs that I didn't pay attention to before, and I love being able to enjoy my music without having to turn the volume ridiculously high. They're also comfortable enough that I sometimes forget I have them in, which is a BIG deal for me with earbuds. I use them while I'm working, relaxing, running errands, and even when I just need a little peace and quiet. Calls have been clear, connecting them to my Galaxy phone is simple, and I love how naturally everything works together. I chose the Galaxy Buds4 Pro hoping they would be good, but they've honestly become one of those things I reach for every single day. Great sound, comfortable fit, easy connection, and a little escape from the noise around me when I need it. 🌎🎶

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Aug 27, 2026
Reviewer name: BSBuds
5 out of 5 stars
5 out of 5 stars review

The best audio options to please anyone

[This review was collected as part of a promotion.] I chose these buds because of the updated features and the ease of use. They fit comfortably, the ambient, surround sound, and noise canceling options are amongst my favorite options to change depending on what my needs are at the moment.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Jul 11, 2026
Reviewer name: Samtastic
5 out of 5 stars
5 out of 5 stars review

Best buds yet!

[This review was collected as part of a promotion.] Superior sound quality! However they will exceed your expectations of any wireless phones or buds. Where you go, the Galaxy AI is always with you! Walking down the street listening to music, run into someone who doesn't speak your language??? No worries this product has your back, with in ear translations.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hey there Samtastic, Thank you for sharing your enthusiasm for your Galaxy Buds4 Pro. The Galaxy Buds4 Pro combine impressive sound quality, Galaxy AI features, and convenient in ear translation for a smarter listening experience. We love hearing how these features help you stay connected wherever you go. Thank you for sharing your excitement with the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X

Jun 15, 2026
Reviewer name: ShaMarieG
5 out of 5 stars
5 out of 5 stars review

World's better than the BudsPro3, worth upgrade!

[This review was collected as part of a promotion.] I got the new Buds Pro4 with my new Galaxy S26 Ultra. As someone who is upgrading from the Buds Pro3, I'm here to say this upgrade IS worth it!! I always had issue with my Buds Pro3 with interference and static constantly that distorted sound quality and made things sound tinny. The Buds Pro3 also never provided a comfortable fit no matter the earpiece, and could only wear for short time before painful. The new Buds Pro4 solved literally ALLL of that!!! Absolutely incredible and robust sound from listening to music, watching movies, or making calls- no more static. Crisp, clear fail proof sound!! They revamped the ergonomics and the fit is now incredibly comfortable and feels natural/unnoticeable for extended sessions!! Super fast charging and extended battery life. All around, these Buds Pro4 are well worth the upgrade and splurge. If you are coming from Buds earlier models and nervous if thevupgrade is actually worth it... it absolutely IS!! Well done Samsung!!

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Jul 19, 2026
Reviewer name: Potato
5 out of 5 stars
5 out of 5 stars review

Excellent sound and smart features

[This review was collected as part of a promotion.] The Galaxy Buds4 Pro have been great for everyday use, especially for music, schoolwork, videos, and workouts. The sound is clear and balanced, with strong bass that does not overpower vocals. Active noise cancellation works well in louder places, while ambient mode makes it easy to hear people without removing the earbuds. They fit comfortably and stay secure, even when I am moving around. The controls are responsive, and switching between Samsung devices feels quick and smooth. Call quality is also clear, and the battery lasts long enough for a full day of normal use. Galaxy AI features are useful and make the earbuds feel more connected to the rest of the Samsung ecosystem. Overall, the Buds4 Pro are comfortable, reliable, and one of the best choices for someone who already uses a Galaxy phone.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hola Potato, Thank you for sharing your experience with the Galaxy Buds4 Pro. We are excited to hear that you appreciate the features they offer, including balanced sound, active noise cancellation, and comfortable all-day wear. It’s great to know that the secure fit, responsive controls, clear call quality, and seamless switching between Samsung devices enhance your activities, whether it’s for schoolwork or workouts. The integration of Galaxy AI makes the overall experience more connected across your Galaxy devices. Thank you for being a part of the Samsung ecosystem. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 7, 2026
Reviewer name: Be26pro
5 out of 5 stars
5 out of 5 stars review

This buds 4 pro are amazing

[This review was collected as part of a promotion.] I haven't stopped using them since the day they arrived; they are super comfortable and lightweight. Considering all the high-tech features and options they pack, they are incredibly light and don't cause fatigue—unlike other brands that start making your ears hurt after just two hours. Plus, they stay securely in place while running, and the new built-in functions—like Galaxy AI—are amazing. I was truly impressed; they are easily the best on the market right now.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hi Be26pro, The Galaxy Buds4 Pro offer a lightweight and comfortable design, a secure fit, and advanced features like Galaxy AI, providing a premium listening experience. It's great to hear that they remain comfortable during extended use and while running, without causing ear fatigue. We appreciate you sharing your positive impressions of the built-in functions, comfort, and overall design. Thank you for being a part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 16, 2026
Reviewer name: Humbug
4 out of 5 stars
4 out of 5 stars review

Returned but no fault of buds

[This review was collected as part of a promotion.] Excellent sound and most importantly for me excellent call quality both for myself and the other end. I am in process of return however only due to one bud not staying in place no matter what tip I use. This is not a fault of the device just unfortunate for me.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hola Humbug, Thank you for sharing your experience with the Galaxy Buds4 Pro. We’re glad to hear that you enjoyed the excellent sound quality, clear call performance, and overall refined listening experience. We understand that the fit was not suitable for your ear, despite trying the various tips available. We appreciate your acknowledgment that this issue was related to personal fit rather than the earbuds' performance. Thank you for giving the Galaxy Buds4 Pro a try and for providing your feedback to Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 16, 2026
Reviewer name: Weiky
1 out of 5 stars
1 out of 5 stars review

Terrible upgrade from buds3 pro

The only PRO is the fitment. The audio is garbage. User sounds underwater most of the time. The Bluetooth connects half the time. The noise canceling is HORRENDOUS! I hear the surrounding better than i hear the user. It's just a terrible product released prematurely. It's obvious no R&D was conducted in the buds4 pro. NEXT.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hello there Weiky, Thank you for your honest feedback. The Galaxy Buds4 Pro are designed to deliver immersive sound and effective noise cancellation, so we understand your disappointment with the audio quality, Bluetooth connection, and overall listening experience. For optimal audio quality, ensure a proper fit, as this enhances the effectiveness of the Active Noise Cancellation feature. Additionally, you can access your device settings to adjust the audio enhancements for your Galaxy Buds. Please refer to the article linked below for more information. We appreciate you sharing these details with us. Thank you for choosing Samsung. How to wear the Samsung Galaxy Buds4 or Buds4 Pro https://www.samsung.com/us/support/answer/ANS10007667/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 26, 2026
Reviewer name: Maxim
1 out of 5 stars
1 out of 5 stars review

Very disappointing call quality after only a few w

I bought the Galaxy Buds 4 Pro a little over a month ago. For the first couple of weeks, everything worked fine, but a few weeks later I started having serious issues during phone calls. When I make or answer calls, people on the other side often cannot hear me clearly. If I'm outside or in the car with the A/C on, they complain that my voice cuts out, sounds far away, or they can barely hear me at all. This makes the earbuds almost useless for calls. For a premium product, this is extremely disappointing. I expected much better microphone and call performance. At this point, it feels like a complete waste of money.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hello Maxim, Thank you for sharing your experience with the Galaxy Buds4 Pro. The immersive sound, intelligent noise control, and comfortable fit are designed to enhance your calls, music, and everyday listening, making the experience seamless. We understand that clear audio quality is especially important when you're on the go or in a busy environment. If you're experiencing intermittent issues with the microphone, please reach out to our Samsung Support Team for further assistance. Additionally, Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, which is specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Your feedback regarding the microphone performance has been noted and will be shared with the appropriate team. Thank you for being a part of the Samsung community. uBreakiFix https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 28, 2026
Reviewer name: Bad 0
1 out of 5 stars
1 out of 5 stars review

Very bad for calls with noise around you.

They are terrible for making flames in areas with little noise . The personal voice is distorted for the other person listening to you. And for the price of the product, it would have to be efficient to give you a very clear call in your voice, even if you have noise around you. Personally, I do not recommend this product if you use making calls in areas with noise, you will not have a quality call.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hey there Bad 0, The Galaxy Buds4 Pro offer rich sound, a comfortable fit, and intelligent noise control for everyday listening. Clear calls are especially important in busy environments, and we understand your concerns about how your voice sounds to others. If you are experiencing low volume or poor sound quality in one or both earbuds, there could be a few reasons for this. First, check if you are wearing the earbuds correctly. Accumulated dust or debris could also affect sound quality. Additionally, outdated software or a low battery might be contributing to these issues. Make sure to check your earbud settings. If the Ambient Sound mode is enabled, it allows you to hear background sounds during phone calls, which can introduce unwanted noise. If this is the case, consider turning off Ambient Sound mode. Conversely, if your earbuds feature Active Noise Canceling, it’s recommended to turn that on to minimize background noise. Lastly, check for software updates on your Galaxy Buds. If an update is available, be sure to install it. For more information on enhancing the audio quality of your Galaxy Buds4 Pro, please refer to the resources provided below. Thank you for sharing your experience with Samsung! Poor audio quality when using Galaxy buds to make calls From -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages