This produce is just mediocre. I’m disappointed that Shark removed the two brush feature, giving no real advantage over the competition. Then the one brush attachment is place so that it constantly hits the wheel. Making the brush fray and be absurdly loud.

Bought this three months ago and it quits working at least once a week. I know my dog sheds a lot but this thing does not keep up with it at all. Notice that all of the 5 star reviews are from people that got a free product? They were paid to give those reviews. I am in need of replacement parts also already but they are always out of stock

[This review was collected as part of a promotion.] I am so glad to upgrade my older model shark robot to the Matrix version. This has a lot more to offer. It has mapping capability for the rooms you want vacuumed. I also like the charging station that also holds the emptied debris that gets picked up. So no more emptying after each use! The charging station is bigger and provides a good charge. I am always happy with my shark cleaning tools!

[This review was collected as part of a promotion.] This was my first time experiencing a robot vacuum. I was very curious to see if they live up to the hype. After trying it and playing with all of its features, I can officially say I’m in love with this Shark Matrix robot vacuum! I was a bit intimidated at first because I thought the initial setup would be complicated and lengthy. Much to my surprise, the set up was very easy and took me less than 10 minutes to get it running. I downloaded the Shark app on my iPhone and followed the on screen instructions. The app does a very good job at walking you through the initial setup and also informs you what feature this version of the Shark has. Before you vacuum for the first time, the robot has to do an initial run though of the house to map it. You get to see the actual map it produces right in the app. In my opinion, the map was very accurate to what our house looks like. You’re able to label each of the rooms as well as give the robot an actual name, which I thought was pretty fun! As for the vacuuming, it did a very good job at picking up dirt, dust, hair and other small things. We have hardwood and area rugs around the house and the vacuum had no issues going from one surface to the other. The only time ours stoped and got stuck was when it tried to pick up something it shouldn’t have, like a shoelace or piece of ribbon in our case. The robot will automatically go back to its base when it’s done clearing, needs to recharge or needs to empty itself. When it empties, the robot goes in the base where another vacuum like system sucks all the debris into the base. We are able to get 8 or 9 clearing cycles before we have to empty the base, so it does hold a lot. There are no bags either. All you need to do is take the container out of the base, flip the latch and everything easily dumps out. The app is impressive as well. It’ll give you a cleaning history where you can see where it cleaned, run time and more. It allows you to program a cleaning schedule where it will clean at certain times. There is also an alarm on it that you can use if you’ve lost the robot somewhere! The app also lets you spot clean a particular area buy just selecting the location you want it to focus on. There were two negatives about the Shark that I noticed. The first and most noticeable is that it’s a bit loud. It’s not as loud as a traditional vacuum but still noisy if you’re trying to watch tv or working from home. One other downside I noticed is that it doesn’t clean corners very well. I think it’s circular design doesn’t help it much in corners. Not a dealbreaker for us but just something to keep in mind. Overall, however, this Shark Matrix robot vacuum is amazing. The setup process is quick and easy and also very informative. The app that it uses is well laid out, easy to navigate and allows you to control everything from your phone. It’s really nice coming home to clean floors every day. Our whole family has fun with it! I’d highly recommend to others looking for a quality, well designed and effective robot vacuum. We are in love with ours and like its cleaning ability and additional features it has to offer.

[This review was collected as part of a promotion.] It was super easy to set up ,Very self explanatory. Once charged it has a long battery life. It cleans all surfaces very well. Its very quiet as well. It's pet friendly and doesn't get stuck in corners and redirects quickly.

This is our 3rd robot and the second with the laser on top, I think I like this one better but have only run it a few times since the holidays due to company. It only has one brush but that one brush includes 3 different sets of brushes in the front verses one one each side. I have other Shark items and love thgem.

[This review was collected as part of a promotion.] I am super impressed with this after even a few days. In past I’ve had to empty quite frequently but with this bad boy he empties himself and it takes me than a day to fill that before I have to dump. It says 45 days but I don’t think in my home with this many animals it will last that long but I’m still good with that. Last one I had to clean it out every time it ran! Was so easy to set up to get started and it works very well!

[This review was collected as part of a promotion.] I just moved into a newly remodeled condo. There is a lot of dust still settling. I love my Shark robatic cleaner. I have it programmed to clean every other day and it keeps up with dust. It’s very easy to set up and program on your smart phone if you chose. I look forward to it being my helper in keeping my condo clean. By the way rugs with fringes are not a problem. The shark goes right over them.

I purchased this 3 months ago, and it works great as far as vacuuming goes. Issue is with the APP. Shark needs these upgraded to the App. Need to be able to schedule room by room by certain day. Only option for scheduling is total house. Can't do that because some times people are asleep and rooms are not ready to be done. Also the only option is to map entire house. Need option to go back to a certain room and have just that room re-mapped. This would be helpful if you move or change furniture around. Another option would be if the vac is having a hard time mapping a room. Only option is to keep mapping entire house.

Got this as a replacement for a similar model. This one maps better, and avoids obstacles well. It doesn’t keep bumping into objects, it goes around them. It cleans well. We live in a sandy area, and our dog brings in lot of  sand on his paws. It cleans it no problem. Pet hair is not a problem either. It is a bit noisy, so we set it to run when we are not at home.