I bought a shark years ago when they came out, worked great, easy to troubleshoot and very long lasting. This version has been nothing but issues. Sub par suction, doesn’t detect dirt well, and now currently will not charge, I have had this less than a year and do not have carpet. I also have this set up in a space of about 700 square feet so the bar is pretty low. I would not recommend this product at all and next time will be buying something else.

I bought this unit to replace the first Shark vacuum purchased several years ago. I like the new unit because it doesn't have the maintenance issues the older unit had with clogging. We're on a farm and have 5 cats and several dogs. Only negative comment is new unit is taller than the old unit so it won't clean under coffee and end tables like the old one would. New unit sounds a little bit "clunkier" than old unit.

Brush, roller socks, barely picks up, fluffy dog hair off of carpet. It will go over the fluffy dog hair, three or four times and it will still be on the carpet. Vacuum is great app is great. Roller and suction sucks.They need to improve on the stiffness of the brush and suction

Replaced old robot of another vendor and have been using for several weeks on hardwood floors and area rugs. Really like the option of “matrix” cleaning when I want an area cleaned twice. However, regular cleaning mode and normal (vs max) suction level clean well particularly given my double-coat dog. It’s nice to have these options.

We purchased the Shark Matrix (RV2310AE) roughly 14 days ago, and really liking it so far. This is replacing a Shark RV1001AE, that we purchased in 2019. The Matrix seems to clean better than the RV1001E did new. The Matrix has not gotten stuck like the previous vacuum did. The only gripe we have at the moment, the side brush is already showing wear.

I absolutely LOVE this robot vacuum. I have had other brands and the suction level on the Shark is far superior to the others (I've tried Eufy and Roomba). The battery life is exceptional. I will admit, I found the mapping set up to be a little more difficult than my former Roomba, but getting it "close" to right is worth the exceptional cleaning level. The Matrix is more quiet than the other robots as well. Run, don't walk to get this or another Shark Robot Vacuum!

I bought this to work with my google home assistant for voice command. a firmware update was pushed down and now google home does not see the vacuum. this is still unresolved 2 months and counting. it appears there is no sense of urgancy to correct. highly disappointed and would not re-purchase Read the reviews on line before buying https://www.googlenestcommunity.com/t5/Home-Automation/Shark-vac-not-connecting-to-Google-Home-app/m-p/747605#:~:text=Shark%20royally%20screwed%20up%20this,just%20changed%20to%20SharkNinja.com.

This is the 2nd replacement and it works great!!. We have 2 dogs and 3 cats and daily vacuuming is a must

This has saved us so much time. It picks up so well.

I like it. Does what it should.