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Customer reviews for Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity for
Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity
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3.9 out of 5 stars
stars
375 ratings349 reviews
  1. 5 stars58% (218)
  2. 4 stars11% (43)
  3. 3 stars8% (29)
  4. 2 stars7% (27)
  5. 1 star15% (58)
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Showing 321-330 of 349 reviews
Jun 21, 2023
Reviewer name: None used
5 out of 5 stars
5 out of 5 stars review

Gifted to me and I cannot say enough about it. I really like that it picks up hair with ease and DOESNT get stuck or loses momentum.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Oct 14, 2024
Reviewer name: Kellz
1 out of 5 stars
1 out of 5 stars review

Terrible

I haven’t had this for 9 months probably used it 10 times and it stopped working giving a bumper error

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from Shark Clean

Hello Kellz, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you. Kind regards,

Sep 13, 2025
Reviewer name: Max1
5 out of 5 stars
5 out of 5 stars review

Asset

I have had it for a few weeks. I love it... It really is amazing to watch it move around my home and clean..

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Dec 19, 2024
Reviewer name: Barbara
5 out of 5 stars
5 out of 5 stars review

Works great.

Works great but my old robots app allowed more options. Such as when replacement parts were needed. It is much quite than my rumba.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Dec 28, 2024
Reviewer name: Cleanelisabith
2 out of 5 stars
2 out of 5 stars review

It works ok

I feel like I hav been downgraded from the IQ100 .

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Robot Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.

Jul 31, 2025
Reviewer name: naaa
2 out of 5 stars
2 out of 5 stars review

na

this unit is very noisy and does not hold a battery charge past 20 minutes

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Shark Robot is having trouble holding a charge. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

Dec 28, 2024
Reviewer name: Joe robot
5 out of 5 stars
5 out of 5 stars review

Fantastic product

This robot makes life so much easier with a husky.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Oct 30, 2024
Reviewer name: Bkdb
5 out of 5 stars
5 out of 5 stars review

Robot vacuum

Love my robot vaccine. It does a fantastic job on keoup with dog hair!!!!!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Sep 4, 2024
Reviewer name: DogMom
5 out of 5 stars
5 out of 5 stars review

Can't live without it

The BEST! The ONLY way to keep up with two shedding pups!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Jan 10, 2025
Reviewer name: Sekent48
5 out of 5 stars
5 out of 5 stars review

Love mt Shark matrix

I love, Molly, my new Shark matrix. She does such an awesome job.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191