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Customer reviews for Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity for
Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity
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3.9 out of 5 stars
stars
393 ratings363 reviews
  1. 5 stars57% (224)
  2. 4 stars11% (44)
  3. 3 stars8% (32)
  4. 2 stars8% (31)
  5. 1 star16% (62)
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Showing 331-340 of 363 reviews
Jul 7, 2025
Reviewer name: Mr. Jaws
5 out of 5 stars
5 out of 5 stars review

Love my new Shark!

Love it but curious why it stops and drains the battery down and can’t make it back to the docking center!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Dec 19, 2024
Reviewer name: Barbara
5 out of 5 stars
5 out of 5 stars review

Works great.

Works great but my old robots app allowed more options. Such as when replacement parts were needed. It is much quite than my rumba.

Review from sharkninja.com
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Dec 30, 2023
Reviewer name: Breeca2
4 out of 5 stars
4 out of 5 stars review

Love it!!

I have a dog that sheds a lot. This robot has been great at picking up the hair and vacuuming overall.

Review from sharkninja.com
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Jan 24, 2025
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Junk

Junk. 3rd one in a month. All 3 are the worst thing I've ever owned. Will not MAP correctly, totally confused, absolutely useless.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. This isn’t our usual standard, and we apologize for how frustrating this must be. We will absolutely share your feedback regarding the mapping issue with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean

Feb 7, 2025
Reviewer name: Kathy
3 out of 5 stars
3 out of 5 stars review

Take the knob off

I love the shark the older one because this one can't go under many of my things that the other one did so I had to send it back

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello Kathy, Thank you for taking the time to leave a review. We're so sorry to hear that you weren't happy with your Robot vacuum, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.

Feb 18, 2025
Reviewer name: Mlou
5 out of 5 stars
5 out of 5 stars review

Great vacuum

I bought mine last month and LOVE it! Sharkie is amazing. So easy to use and makes cleaning effortless.

Review from sharkninja.com
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Jan 19, 2025
Reviewer name: Babies
5 out of 5 stars
5 out of 5 stars review

Dog Mom’s BFF

The Shark helps me keep up with all the dog hair my two Golden Retrievers happily leave over the main floor of our home.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Jan 30, 2025
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

improvement

This unit is a great improvement over my older shark. It does a GREAT job of cleaning

Review from sharkninja.com
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Jan 10, 2025
Reviewer name: Sekent48
5 out of 5 stars
5 out of 5 stars review

Love mt Shark matrix

I love, Molly, my new Shark matrix. She does such an awesome job.

Review from sharkninja.com
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Jan 17, 2024
Reviewer name: Sue G
5 out of 5 stars
5 out of 5 stars review

The BEST

Absolutely the BEST robot vacuum available! LOVE IT

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191