[This review was collected as part of a promotion.] It was super easy to set up ,Very self explanatory. Once charged it has a long battery life. It cleans all surfaces very well. Its very quiet as well. It's pet friendly and doesn't get stuck in corners and redirects quickly.

The vac itself is fine although the "trap" door for the roller brush is too tight and I have get a flat tool to open it. The worst thing though the scheduler on the app won't allow more than an hour clean. It programs the rest of the starting the clean over again which means some of the house is never cleaned.

Got this as a replacement for a similar model. This one maps better, and avoids obstacles well. It doesn’t keep bumping into objects, it goes around them. It cleans well. We live in a sandy area, and our dog brings in lot of  sand on his paws. It cleans it no problem. Pet hair is not a problem either. It is a bit noisy, so we set it to run when we are not at home.

Bought this three months ago and it quits working at least once a week. I know my dog sheds a lot but this thing does not keep up with it at all. Notice that all of the 5 star reviews are from people that got a free product? They were paid to give those reviews. I am in need of replacement parts also already but they are always out of stock

[This review was collected as part of a promotion.] Shark Matrix™ Self Emptying Robot Vacuum with Bagless, 45-Day Capacity Base and Precision Mapping leaves my home spotless after each use. It has incredible suction power and works great on multiple surfaces such as carpets or hardwood floors. I personally have two long haired cats who constantly shed and this vacuum works wonders on pet hair and dander. With Matrix Clean, the robot vacuum cleans using a precision grid taking multiple passes over dirt and debris for deep cleaning coverage. The robot vacuum empties itself into a bag less, self emptying base that holds up to 45 days of dirt and debris, It even has a self-cleaning brushroll that is engineered to pick up more hair and is anti-hair wrap. I was blown away with the technology and ease of use. It has Precision Home Mapping 360 degree Lidar that quickly and accurately maps your home so your robot can detect objects in its path day or night, constantly adapting, My home has never been cleaner and I literally get to sit back and watch the work get done for me.

[This review was collected as part of a promotion.] It is so smart how this vacuum works. It find and scan every inch of my house and detect everything. I can see and change or make it clean particular space of my home. It took me around 45 minutes to set everything but after that it’s working by itself it change carpet to hard floor by itself i have both. It was stop and stuck on my steps few times but i avoid that space of my home.

[This review was collected as part of a promotion.] This is my first robot vacuum I've owned. I am pretty impressed with how well it maps and navigates the house. The app makes it easy to tell it to give the living room a once over or "Matrix Clean" (go over the area twice) in the kitchen. It does really well picking up the clumps of pet hair and bits of dirt tracked in around the house. However, I wouldn't say it can completely replace your normal vacuum. It tends to just push around a loose rug in the foyer and power cords/charging cables are its kryptonite. I wouldn't use it completely unattended in case a pet had an accident. The self-emptying feature is very nice. Whenever it's full, it heads back to base and empties, then carries on where it left off. The robot vacuum alone is not as loud as a regular vacuum - you can watch TV while it's working just need to turn up the volume a few notches. The only time it is really loud is when it empties into the base, but that only lasts less that a minute. Overall I am well pleased with this little robot.

[This review was collected as part of a promotion.] I have long been skeptical of these types of things simply because I figured they would never work well but boy was I wrong! I have chronic pain in my back so some days I can't do much so this little gal we named Lucy gets all my floors vacuumed including the dog hair from my beloved dog Otis who sheds enough to make a blanket!! I was just amazed how it picked up his hair like nothing. The directions with apps is easy enough to understand and setup but had a little trouble with mapping but figured it out. Im super happy with it and glad to have it as it's been such a huge help to me!

[This review was collected as part of a promotion.] The future is today! I’m so glad for had received this robot vacuum because cleaning is not my favorite thing to do. It’s so eficiente, the battery life during so long, is so easy to use and programming, no problems with the noise level, cleans carpets and hard floors. ITS PERFECT.

[This review was collected as part of a promotion.] Honestly, this is the best vacuum in the world. Not even exaggerating. I loved how easy the set up was (adorable, too! I got to name my vacuum!), and how easy to use it all is. After a 45 minute exploration period to map your home, this vacuum goes to town. It's so much fun to use, it's fun to watch, and it's fun in general. Who knew vacuums could be so fun?!?!