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Customer reviews for Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity for
Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity
3.9 out of 5 stars
stars
330 ratings318 reviews
  1. 5 stars59% (194)
  2. 4 stars11% (35)
  3. 3 stars7% (23)
  4. 2 stars8% (25)
  5. 1 star16% (53)
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Showing 181-190 of 318 reviews
Feb 24, 2025
Eddie
1 out of 5 stars review

ABSOLUTY NOT

DO NOT BUY!!! I purchased my Shark Matrix and was completly not satisfied. At first it works well, however after a few weeks the robot began to miss multiple parts of the house and we need to re-map it multiple times a month. ALSO the battery dies VERY quickly. Completly not worth it. Keep your money.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello Eddie, Thank you for taking the time to leave a review. We're so disappointed to learn that you’re having some trouble with your vacuum. Something doesn’t seem quite right about how your product is performing, and we'd like the chance to look into this for you. Kindly reach out to our team at 1-888-228-5531; our specialists are eager to help you get the best experience with your Robot. Kind regards, Shark Clean

Jan 31, 2024
Melanie
5 out of 5 stars review

Whoop Whoop! Shark got it right!!

I have had several shark robot vacuums and I have got to say the latest technology used in the Matrix robot are so much better than in the past. No issues with connections or mapping or blocking entire rooms! He finds his way back to the base each time and does a really good job keeping my multi-pet home free of loose hair!! It is an expensive vacuum for sure but worth every penny!

Review from sharkninja.com
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Apr 27, 2023
jbubman
5 out of 5 stars review

Easy to set up

[This review was collected as part of a promotion.] I live in a ranch-style house which is semi-open concept. I can’t believe this little robot can clean the whole thing. It successfully mapped the area with no input from me. The app lets you break up your house into defined rooms of your choosing allowing you to target specific places or clean the whole thing. I prefer to run mine at night because the vacuum is very quiet. I can move obstacles out of the way as part of my nighttime routine and then move them back the next morning. I’ve had other robot vacuums in the past and they routinely got stuck on thresholds or cords. Not an issue with the shark. It’s also a complete game changer that the charging dock empties the vacuum. The dock has filters and a mess free way to empty into the trash. Very impressed.

Review from sharkninja.com
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Apr 24, 2023
Haleyk
5 out of 5 stars review

My new favorite tool!

[This review was collected as part of a promotion.] So far I’m obsessed! My floor was already vacuumed when I got my shark matrix set up but wanted to see it in action still. Well apparently my floor wasn’t so clean! It wasn’t just crumbs that it picked up, but the tiny dirt particles and the amount of dust was shocking to me! I’m a stay at home mom with a toddler so we always have a mess to clean up. Our new vacuum has already given me a little bit of my time back!

Review from sharkninja.com
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Apr 22, 2023
nicozair
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] The Shark Matrix™ Self Emptying Robot Vacuum is a game changer in the world of robotic vacuum cleaners. With its advanced features and precision mapping technology, this vacuum provides a superior cleaning experience. One of the standout features of the Shark Matrix™ is its self-emptying base with a massive 45-day capacity. This means that you don't have to worry about emptying the vacuum for weeks, making cleaning even more convenient. The bagless design also makes maintenance a breeze, eliminating the need to constantly replace bags. The precision mapping technology ensures that the Shark Matrix™ cleans every inch of your home with great accuracy, allowing it to navigate around obstacles and furniture with ease. It also has a powerful suction capability that easily removes dust, dirt, and pet hair from your floors and carpets.

Review from sharkninja.com
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Jan 5, 2025
Diane27
5 out of 5 stars review

Cleaner house means better breathable air.

I have been using this Shark Robo Vacuum for two months and just love it! It has been a life saver for our household. My husband has several back issues and he is not able to push a vacuum cleaner. I also do not like to run the vacuum cleaner and it was getting neglected. This was our life saver. Love the job it does. This vacuum cleaner cleans in the smallest clearance spaces. It cleans under our king size bed that is carpeted. Our furniture sits high enough for the vacuum to clean under couch and chairs. It cleans under guest bed which is also on carpet. The rugs feel so much better. We are really thankful that we gave it a try because we couldn’t be happier!

Review from sharkninja.com
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Jan 10, 2025
Baby shark
5 out of 5 stars review

Better than expected

I'm amazed how much this picks up, I have two dogs which prompted me to give in. The first time out picked up so much hair that I didn't realize was there. The most impressive thing is I didn't have to lift a finger, and the floors were noticably hairless. I'm thinking that might move up to a higher model in the future.

Review from sharkninja.com
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May 1, 2023
ergodad
4 out of 5 stars review

Fun, if a bit gimmicky

[This review was collected as part of a promotion.] This is our first robot vacuum, and the results so far are mixed! Pros: - cleans nicely under beds - really fun to watch - app is fairly easy to use and it's nice to be able to tell Sharkira to go clean a specific room - self-emptying dock is really neat and can hold a bunch of junk Cons: - can't map multiple floors of the house; and if there's a step down on one of the floors, won't be able to map across that step - battery life isn't the best - fairly slow at what it does; takes hours to clean a floor - hair got tangled in the brush and the spinning attachment Probably not the best fit for me or for this specific home, but it is a nice addition to our cleaning regimen and will get used the most as a way to clean under all 4 beds in the house.

Review from sharkninja.com
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May 10, 2023
Nikki B
4 out of 5 stars review

Great Vacuum, But Software Needs Some Work

[This review was collected as part of a promotion.] The Shark Matrix Vacuum is a great little helper. It picks up more than my old robot vacuum. It mapped the house quickly and on the first try. It also picked up a lot more dirt and pet hair than my previous vacuum. However, there are some quirks. First, the vacuum got stuck a few times. We have it set to "Evacuate and Resume" where it is supposed to empty every 30 minutes, however, if the vacuum gets stuck and pauses, that timer seems to reset. This means the vacuum was full and never emptied itself, which makes me question how much cleaning it actually did. Also, the app is missing some basic features that other robot vacuums have. It doesn't show you where it is on the map, what pathing it took, or how much is left. This seems like basic features given that it has LIDAR. I'm also not sure if it has auto-carpet boost where suction increases when its on carpet. Finally, it also makes more noise than other vacuums, like something (either the brush or the roller) is rubbing against something as it spins. Overall, its a great vacuum that could be better if Shark makes some enhancements to its app.

Review from sharkninja.com
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Dec 18, 2024
lisambud_2313
5 out of 5 stars review

My favorite robot vacuum so far!!!

[This review was collected as part of a promotion.] My husband named this robot vacuum Mr. Shark, but it really should be Mr. Rosie from the Jetsons. I am in LOVE with this robot. It fits nicely under our foyer table. It’s taller than the Roomba so it never gets stuck under our couch. It has an obstacle detector, so it goes around. I haven’t seen if it’ll go around accidentally dog droppings yet. We mapped the house, so the robot can go directly to a room and clean it. My husband loves that it makes clean lines in every room. It had a quiet mode so you can actually talk while it’s running. At the end, it sucks up into the holder for you to clean up after several runs. I really really like this vacuum. Thank you, Mr. Shark!!!!

Review from sharkninja.com
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