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Customer reviews for Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity for
Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity
3.9 out of 5 stars
stars294 ratings291 reviews
  1. 5 stars59% (173)
  2. 4 stars11% (32)
  3. 3 stars7% (21)
  4. 2 stars7% (20)
  5. 1 star16% (48)
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Showing 171-180 of 291 reviews
Feb 4, 2024
Rockytop1995
1 out of 5 stars review

Terrible!!!!!!!!!!!!

Very disappointed in this vacuum. We had another model of shark robot that had a known problem with the motor so they replaced it with this model and its terrible. I would not recommend this to anyone out doesn't clean no where as good as our other shark robot

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean

Apr 23, 2023
AJR80
4 out of 5 stars review

Good suction

[This review was collected as part of a promotion.] I like these vacuums but there are a couple things that need work. The machine doesn't empty hair or fuzz into the dump bin. It almost always gets stuck. I also wish it would get closer to the edges to help clean better. The suction is amazing and the making tool makes it easy to clean certain areas or the whole house depending on what you need

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Jan 21, 2025
Anonymous
5 out of 5 stars review

IM IN LOVE WITH THIS ROBOT

[This review was collected as part of a promotion.] The future is today! I’m so glad for had received this robot vacuum because cleaning is not my favorite thing to do. It’s so eficiente, the battery life during so long, is so easy to use and programming, no problems with the noise level, cleans carpets and hard floors. ITS PERFECT.

Review from influenster.com
Helpful?5FG3IJHJMUQ419608165191
Apr 22, 2023
naty54
4 out of 5 stars review

powerful vacuum

[This review was collected as part of a promotion.] If you're looking for a powerful and efficient robot vacuum, the Shark Matrix™ Self-Emptying Robot Vacuum with Bagless, 45-Day Capacity Base, and Precision Mapping RV2310AE is definitely worth considering. One of the standout features of this vacuum is the self-emptying base. With a large capacity bin that can hold up to 45 days worth of dirt and debris, you don't have to worry about constantly emptying the vacuum after each use. This makes cleaning your home a hassle-free and more efficient process. Another great feature of this vacuum is its precision mapping technology. It uses advanced sensors and algorithms to create a detailed map of your home, which helps it navigate more efficiently and avoid obstacles. This means you can trust that it will clean every inch of your floors and not get stuck under furniture or run into walls. As someone who collects pet hair, I can attest to the effectiveness of this vacuum. Its powerful suction and multi-surface brushroll make it easy to pick up pet hair from carpets and hard floors alike. And with its bagless design, you don't have to worry about buying replacement bags or filters. Overall, if you're looking for a high-quality robot vacuum that can make cleaning your home a breeze, the Shark Matrix™ Self-Emptying Robot Vacuum with Bagless, 45-Day Capacity Base, and Precision Mapping RV2310AE is definitely worth considering. With its powerful suction, precision mapping technology, and self-emptying base, it's a great investment for anyone looking to make their cleaning routine more efficient and effective.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 4, 2024
Nothappy
1 out of 5 stars review

Started out great, now it's a piece of junk.

I've had this vacuum for less than a year. I loved it at first and for the past 4 months or so it's been problem after problem. It only partially cleans one room. It won't even go to the other end of my house unless I physically carry it there and make it stay and clean. Had a call with the specialists today and still doesn't work. Only now I can't even map my house to get started. It runs for 2 minutes and goes back to the dock. Tried calling back and they told me I have to wait until tomorrow for my follow up call. How can I have a follow up call when I can't even do anything with the vacuum? If they don't resolve this tomorrow I will never buy another product from Shark. I'm a loyal customer and always boast about them but after this we will see.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix™ Self-Empty Robot Vacuum. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you. Kind regards, Shark Clean

Apr 27, 2023
Jayu
5 out of 5 stars review

Very clean and smart

[This review was collected as part of a promotion.] It is so smart how this vacuum works. It find and scan every inch of my house and detect everything. I can see and change or make it clean particular space of my home. It took me around 45 minutes to set everything but after that it’s working by itself it change carpet to hard floor by itself i have both. It was stop and stuck on my steps few times but i avoid that space of my home.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Mar 23, 2024
Randy90
2 out of 5 stars review

Won’t self empty

I have had this vacuum for a few months now. It picks up everything pretty well. The issue I have with it is that it won’t empty itself into the bin 90% of the time. I have to empty it manually. If you have pets or kids don’t wast the money on a self empty one  And just get the manual one since you will be doing that most of the time anyways.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Robot not self-emptying, this is not normal behavior. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

May 1, 2023
Holly W
5 out of 5 stars review

Great for pet hair

[This review was collected as part of a promotion.] I needed some help with keeping up with the pet fur and I got this robot vacuum. The large emptying hold is great. With pet hair I have to empty it more frequently but it's worth it. It does a great job on the tile and wood floors as well as my large floor rug. It does a pretty good job along the edges with the side brush. I'm still trying to figure out how to make rooms with the mapping. I'm sure I'll get there. I like that I can schedule it to clean at certain times or just have my alexa start it up. This has been a chore saver for me. It takes me a lot less time now to use my main vacuum, which I use now to do the little nooks and crannies that this can't get into. I high recommend this vacuum if you have pets.

Review from sharkninja.com
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Aug 24, 2024
Sami
5 out of 5 stars review

Shark Matrix

I did not have a cell phone to get the Shark set up but went as far as I could and then called one of your agents for help. He walked thru it with me and I was so excited when I pressed and it went on its first cycle thruout my home. I love it! Cleaned my house so fast and thoroughly I was estatic. It performed so quitely that at one point I got up, thinking it must have gotten stuck somewhere. It was just that quiet and cleaning good! When it automatically dumps it is done quickly and a little noisy. I love it!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 26, 2023
BonBon74
5 out of 5 stars review

Love this vacuum

[This review was collected as part of a promotion.] Who enjoys vacuuming? Not me.I love how it does it own thing.just let it go and do it thing.Sucks up everything on my floors.Plus it emptied itself!! It hold 45 days of dirt or what have you.Great for a lazy person.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191