[This review was collected as part of a promotion.] I wanted this because I’m tired of spending so much time cleaning up after myself and my guests. This vacuum is better than anything I’ve ever seen! It is efficient, relatively quiet, and does a better job than me at covering the entire floor — it never misses a spot. I would highly recommend for anyone who doesn’t have the time to clean, or is too exhausted and needs some help.

[This review was collected as part of a promotion.] oh man i just got this thing in the mail and WOW was it easy to set up!! i currently have it running around my downstairs right now and so far it’s picking up everything. i have pets and kids and let me tell you… this thing really picks it all up.

[This review was collected as part of a promotion.] this vacuum is so awesome! I love it! It was extremely easy to setup and get going. it looks beautiful and works very well leaving beautiful designs on my rugs and carpets and i get compliments on it all the time. super easy to setup and use the app alongside it. love the self emptying feature as well. all in all, 20 out of 10.

Bought this three months ago and it quits working at least once a week. I know my dog sheds a lot but this thing does not keep up with it at all. Notice that all of the 5 star reviews are from people that got a free product? They were paid to give those reviews. I am in need of replacement parts also already but they are always out of stock

[This review was collected as part of a promotion.] I am so glad to upgrade my older model shark robot to the Matrix version. This has a lot more to offer. It has mapping capability for the rooms you want vacuumed. I also like the charging station that also holds the emptied debris that gets picked up. So no more emptying after each use! The charging station is bigger and provides a good charge. I am always happy with my shark cleaning tools!

[This review was collected as part of a promotion.] I have only ever used a traditional vacuum cleaner so I was not sure what to expect going in. I am moderately good with tech and that is important as an app is required to set this thing up. It unboxes and plugs in very quickly and easily. One piece must be snapped onto the vacuum otherwise it is ready to go out of the box. The app was easy to find and download and the process to connect took a few minutes but was very clean and easy to follow. Within 10 minutes I had the vacuum hooked up to my phone and scanning my house. You can schedule it to run certain times and divide your house into zones on the schedule as well. Very user friendly and should save me some time and effort! My house isn't that big so I am only saving myself 10-15 minutes of vacuuming but that adds up and hopefully it will last long enough to see me in a larger home.

[This review was collected as part of a promotion.] I love that this can pick up pet hair, as we foster and can have up to 15 pets at once in the house. I really like that this seems to follow a logical pattern, vs random that our other robotic vacuum does.

I have fallen in love with the Matrix! It does a great job getting every speck of dirt up!! It’s a little noisy starting up but then it quiets down and gets the job done! The funniest thing so far ( because I didn’t scope out the area for it to clean) was he circled to the left and then to the right and just stopped! Then it said:: “I can’t find my way back to the dock!”

[This review was collected as part of a promotion.] Wow this vacuum exceeded my expectations. This was my first time using a robot vacuum and it didn't disappoint. The vacuum comes with a base, this base is where the vacuum releases the stuff it picked up once it's done vacuuming. The set up took some time but it wasn't difficult. The shark app is easy to navigate and the instructions are very helpful. The app allows you to set up the mapping of the rooms and you're able to control the vacuum settings.I have a dog that sheds and this vacuum picked up the dog fur along with dust and other particles. I was extremely impressed by the vacuum and how powerful it was to vacuum. This robot vacuum is definitely a must in any household. If a room isn't mapped on the app, you're still able to use the vacuum by pressing the clean button on the actual vacuum. Overall, it's such a useful gadget.

[This review was collected as part of a promotion.] The app is easy to use, it is great to have the ability to set so some no go areas. The robot is never lost or stuck and it is quiet! The self empty function is amazing as well, so easy to clean no need to worry about the vacuum it goes back to her spot and it's done