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Customer reviews for Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity for
Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity
3.9 out of 5 stars
stars294 ratings291 reviews
  1. 5 stars59% (173)
  2. 4 stars11% (32)
  3. 3 stars7% (21)
  4. 2 stars7% (20)
  5. 1 star16% (48)
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Showing 161-170 of 291 reviews
May 19, 2023
Janx
5 out of 5 stars review

Game Changer

[This review was collected as part of a promotion.] This Shark Matrix robot self cleaning vacuum is a wonderful machine. I really like the self cleaning feature. During its operation, if the vacuum is full it will return to base, empty, and then pickup where it left off. Other great features include the spot cleaning setting, ability to clean one room or the whole house, and quietness during operation.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 28, 2023
AAMelia
5 out of 5 stars review

OBSESSED!

[This review was collected as part of a promotion.] This is the most incredible thing I have ever gotten for my home. I would recommend it to anyone. There are two things I HATE -- vacuuming and laundry. Being able to take one of those things off my list permanently feels so good. I would recommend this to anyone. It is so small, sleek and quiet. YOu will love it.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Jan 31, 2024
Melanie
5 out of 5 stars review

Whoop Whoop! Shark got it right!!

I have had several shark robot vacuums and I have got to say the latest technology used in the Matrix robot are so much better than in the past. No issues with connections or mapping or blocking entire rooms! He finds his way back to the base each time and does a really good job keeping my multi-pet home free of loose hair!! It is an expensive vacuum for sure but worth every penny!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
May 1, 2023
Anna00
5 out of 5 stars review

Love this so much

[This review was collected as part of a promotion.] This is by far the best thing I’ve gotten! Lord knows we got too much stuff to clean let alone adding vacuuming to the mix, this makes life so much easier and I can get it done in no time just from the press of a button!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 29, 2023
Tdav71
5 out of 5 stars review

A must have in every home

[This review was collected as part of a promotion.] Definitely a must have in every home. After the easy and quick set with the app the Shark Matrix is a dream to have. Saves us time by setting a schedule for it to clean when we want it or on the spot deep or a light cleaning. Works great and I don’t have to worry about sweeping every week. Definitely recommend this for everyone to help out with their chores.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 22, 2023
markm70
5 out of 5 stars review

Great cleaning power

[This review was collected as part of a promotion.] Shark Matrix Self Emptying Robot Vacuum with Bagless, 45 -Day Capacity and Precision Mapping was easy to set up in minutes. The vacuum charged quickly and easily. I liked how simple it was to scan the enclosed code to set up the App so the vacuum can run remotely using a smartphone. The precision mapping made vacuuming my home a breeze.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 26, 2023
Myriebruiser2
5 out of 5 stars review

I’m delighted!

[This review was collected as part of a promotion.] What an amazing machine! Couldn’t wait to get it up and running. Set it up, got it online and away we go! Charged it and it mapped my floor plan. Re-charge and time to clean. Gets right next to floor trim and negotiates around tables just great! I have a dog so this will get daily use. Not noisy at all. Love the self emptying feature. A great addition to my home!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Jan 22, 2024
Angelica12345
3 out of 5 stars review

Not worth it.

This produce is just mediocre. I’m disappointed that Shark removed the two brush feature, giving no real advantage over the competition. Then the one brush attachment is place so that it constantly hits the wheel. Making the brush fray and be absurdly loud.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark Matrix™ Self-Empty Robot Vacuum. We will absolutely share your feedback with the relevant teams for consideration of future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-888-228-5531. Kind regards, Shark Clean

Aug 18, 2024
Bryan
1 out of 5 stars review

Not worth the money or hassle

Bought this three months ago and it quits working at least once a week. I know my dog sheds a lot but this thing does not keep up with it at all. Notice that all of the 5 star reviews are from people that got a free product? They were paid to give those reviews. I am in need of replacement parts also already but they are always out of stock

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. This isn’t the experience we want our customers to have and we’re eager to help . Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you. Kind regards, Shark Clean

Apr 26, 2023
Sticker Picker 82
5 out of 5 stars review

Shark Matrix

[This review was collected as part of a promotion.] I am so glad to upgrade my older model shark robot to the Matrix version. This has a lot more to offer. It has mapping capability for the rooms you want vacuumed. I also like the charging station that also holds the emptied debris that gets picked up. So no more emptying after each use! The charging station is bigger and provides a good charge. I am always happy with my shark cleaning tools!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191