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Customer reviews for Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity for
Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity
3.9 out of 5 stars
stars294 ratings291 reviews
  1. 5 stars59% (173)
  2. 4 stars11% (32)
  3. 3 stars7% (21)
  4. 2 stars7% (20)
  5. 1 star16% (48)
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Showing 151-160 of 291 reviews
Apr 23, 2023
Ladiroxi
5 out of 5 stars review

Love love!

[This review was collected as part of a promotion.] I love the Shark Matrix! Ut has simple step by step instructions for set up and use. It is so convenient and sets nicely in any room. This can be controlled and managed in multiple ways for convenience. This empties itself as well. A great addition to any cleaning routine.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 23, 2023
Ajthebosnian
5 out of 5 stars review

awesome vacuum

[This review was collected as part of a promotion.] this vacuum is so awesome! I love it! It was extremely easy to setup and get going. it looks beautiful and works very well leaving beautiful designs on my rugs and carpets and i get compliments on it all the time. super easy to setup and use the app alongside it. love the self emptying feature as well. all in all, 20 out of 10.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
May 3, 2023
MicaelaS
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I installed the app and everything was so easy to do. They have images and step by step lists on how to activate the vacuum as well as instructions on how to maintain it. It does not take up too much space and I feel comfortable having this vacuum around. It is easy to use and there is not a lot of work required. Very durable and sturdy. Love the fact that it can detect walls or any obstacles.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 25, 2023
Morganea4
5 out of 5 stars review

Oh shacleana..my girl

[This review was collected as part of a promotion.] We have hardwood floors with various height rugs throughout our home- so I’ve always been hesitant on an automatic vacuum. Since getting and setting up the shark, my mind has been changed. Fantastic. Every day at 530 She runs through the house like a champ. Today she did get stopped due to a babydoll in the floor from my 2 year old- but once we got the hair untangled, she was good to go. She does self clean once between finishing her run of the home and she’s only tried to commit suicide once by the stairs before we saved her. I can’t imagine not having her. We love shacleana and thank you for creating such a wonderful piece of technology.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Nov 13, 2023
Anonymous
3 out of 5 stars review

App is horrible

Bought this product because my iRobot died. We have an upright Shark and love it so we thought this would be a great purchase. Save your money and go with the iRobot. The vacuum itself is okay. It picks up well, like we expected with a Shark but the app is so limited compared to iRobot. It might be fine if this is the first one you buy. It doesn't learn new areas. It completely misses areas even though it can get to them. You can't add new places or rooms. We have had to completely reset everything already and haven't had it a year. The app needs a LOT of work to make this vacuum worth the purchase. Not happy at all and at this point, just waiting for it to die so I can go back to my iRobot.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
May 11, 2023
Kay59
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] We love that this maps the house, so you can select certain rooms or the whole house to be cleaned and that we can schedule cleanings in the app. This wonderful vacuum empties and recharges and continues cleaning until the whole house is clean! Love this!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
May 9, 2023
Emry
5 out of 5 stars review

AMAZING!

[This review was collected as part of a promotion.] This vacuum has been amazing - the mapping went really well and was accurate, the app makes it easy to set a schedule, and it does a great job cleaning! I was surprised at just how efficient it is, even in corners and nooks. We haven’t had any issues with it getting stuck or missing any spots and I love that I can set and choose specific areas to vacuum when needed. We have a dog and a crawling baby and this has made my life so much easier. Honestly, I was a bit skeptical, but I really can’t imagine not having one at this point - it’s been that wonderful!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Aug 18, 2024
Bryan
1 out of 5 stars review

Not worth the money or hassle

Bought this three months ago and it quits working at least once a week. I know my dog sheds a lot but this thing does not keep up with it at all. Notice that all of the 5 star reviews are from people that got a free product? They were paid to give those reviews. I am in need of replacement parts also already but they are always out of stock

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. This isn’t the experience we want our customers to have and we’re eager to help . Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you. Kind regards, Shark Clean

Jan 5, 2025
Diane27
5 out of 5 stars review

Cleaner house means better breathable air.

I have been using this Shark Robo Vacuum for two months and just love it! It has been a life saver for our household. My husband has several back issues and he is not able to push a vacuum cleaner. I also do not like to run the vacuum cleaner and it was getting neglected. This was our life saver. Love the job it does. This vacuum cleaner cleans in the smallest clearance spaces. It cleans under our king size bed that is carpeted. Our furniture sits high enough for the vacuum to clean under couch and chairs. It cleans under guest bed which is also on carpet. The rugs feel so much better. We are really thankful that we gave it a try because we couldn’t be happier!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Jan 12, 2024
WIZARDPD
3 out of 5 stars review

Ok product, it works.

I purchased this 3 months ago, and it works great as far as vacuuming goes. Issue is with the APP. Shark needs these upgraded to the App. Need to be able to schedule room by room by certain day. Only option for scheduling is total house. Can't do that because some times people are asleep and rooms are not ready to be done. Also the only option is to map entire house. Need option to go back to a certain room and have just that room re-mapped. This would be helpful if you move or change furniture around. Another option would be if the vac is having a hard time mapping a room. Only option is to keep mapping entire house.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with the app. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean