[This review was collected as part of a promotion.] We have hardwood floors with various height rugs throughout our home- so I’ve always been hesitant on an automatic vacuum. Since getting and setting up the shark, my mind has been changed. Fantastic. Every day at 530 She runs through the house like a champ. Today she did get stopped due to a babydoll in the floor from my 2 year old- but once we got the hair untangled, she was good to go. She does self clean once between finishing her run of the home and she’s only tried to commit suicide once by the stairs before we saved her. I can’t imagine not having her. We love shacleana and thank you for creating such a wonderful piece of technology.

I did not have a cell phone to get the Shark set up but went as far as I could and then called one of your agents for help. He walked thru it with me and I was so excited when I pressed and it went on its first cycle thruout my home. I love it! Cleaned my house so fast and thoroughly I was estatic. It performed so quitely that at one point I got up, thinking it must have gotten stuck somewhere. It was just that quiet and cleaning good! When it automatically dumps it is done quickly and a little noisy. I love it!

I bought this as a black Friday deal. I have a Shark upright, which I love, so I figured it would be a great purchase. It barely picked up anything, it ran MAYBE 10 minutes and would return to base saying it was done. It got stuck quite a bit and you can’t pick it up or it “forgets where home is”. I was overall really disappointed and sent it back. I am even more upset I haven’t received my refund and it’s been over 6 days. I won’t shop with them again.

[This review was collected as part of a promotion.] I installed the app and everything was so easy to do. They have images and step by step lists on how to activate the vacuum as well as instructions on how to maintain it. It does not take up too much space and I feel comfortable having this vacuum around. It is easy to use and there is not a lot of work required. Very durable and sturdy. Love the fact that it can detect walls or any obstacles.

I have cats, litter boxes, cat food, those stupid cardboard cat scratchers, and hardwood floors. I vaccumed and swept so much just to walk bare foot in the house. I am a shark fan already, but was extremely cautious comparing robot vaccums. I was convinced by the matrix mode for the litter area. I have not been disappointed. Don't get me wrong I have to edge up some of the corners every so often, it's not perfect. He does great picking up those cardboard chunks from cat scratchers and hair. I thought I kept the floors clean, but the first time he swept he had to empty 4 times. Now that he is set regularly he may only empty once. Some of the reviews about the app made me worried and I have experienced a few issues but if you close the app out and start again the problem usually solves its self. I've noticed it acts up when you do too much at once. Mapping and room setting went quick. I also think you should update no go zones as problems come up like places you leave clothes. My only brush jam comes up when Gary runs over spaghetti strap tank tops. I paid full price for this guy, and feel no remorse about it. I'm living my best life without the sensory overload that is accumulating gunk on my feet.

[This review was collected as part of a promotion.] Ahhh this is so great! Setup was extremely easy, doesn't take up a lot of space. We named ours Lurch. Lurch is so quiet and does a great job of cleaning. Vacuums scare my puppy but Lurch doesn't bother her too much (unless it bumps into her), but if it does, I can always run it at night and not worry about it bothering her.

Received our shark matrix a few weeks ago and have used it quite a few times. Only reason I gave a 4 star instead of 5 is that the battery doesn't last long enough to do a complete clean of our entire floor (takes 100 minutes so battery is dead after I'd say 60-70 minutes and needs to recharge before resuming). Everything else is great! It maneuvers well from floor to floor and we have tile, hard wood as well as area rugs, and door mats! Suction is great and has 2 suction levels to choose from (higher suction uses more battery power). The 5x5 spot clean is great when you just need to clean up dirt tracked in from a messy boot.

Love, love, love this!! The shark saves me so much time and provides me with the time to do other things. Purchased a different brand at one time but returned it. Decided to give Shark a try and I am not disappointed! I have no complaints at this point in time! I love it!! Would definitely recommend.

[This review was collected as part of a promotion.] I am so glad to upgrade my older model shark robot to the Matrix version. This has a lot more to offer. It has mapping capability for the rooms you want vacuumed. I also like the charging station that also holds the emptied debris that gets picked up. So no more emptying after each use! The charging station is bigger and provides a good charge. I am always happy with my shark cleaning tools!

My older shark robotic vacuum started acting up and support was not able to assist. They graciously offered to replace it with this new model. So far it's been GREAT. Even through there is only 1 Brush it still picks up dog hair and sand extremely well. This model does not require as much daily maintenance compared to the older model which had to be hand cleaned out at least once a day as everything would get stuck in the roller area. Definitely recommend this product and this model. We have 3 large dogs and live in a sandy area and it picks up all of that with ease