[This review was collected as part of a promotion.] This is my first robot vacuum I've owned. I am pretty impressed with how well it maps and navigates the house. The app makes it easy to tell it to give the living room a once over or "Matrix Clean" (go over the area twice) in the kitchen. It does really well picking up the clumps of pet hair and bits of dirt tracked in around the house. However, I wouldn't say it can completely replace your normal vacuum. It tends to just push around a loose rug in the foyer and power cords/charging cables are its kryptonite. I wouldn't use it completely unattended in case a pet had an accident. The self-emptying feature is very nice. Whenever it's full, it heads back to base and empties, then carries on where it left off. The robot vacuum alone is not as loud as a regular vacuum - you can watch TV while it's working just need to turn up the volume a few notches. The only time it is really loud is when it empties into the base, but that only lasts less that a minute. Overall I am well pleased with this little robot.

[This review was collected as part of a promotion.] I’ve had this robot vacuum for about 2 weeks now and I’m pretty impressed. I was already looking for a replacement for my old robot vacuum since it wasn’t vacuuming anymore and was very skeptical since this vacuum only has 1 brush but it does it job pretty good, you can definitely see the difference in the morning after it’s done cleaning, I totally recommend getting one like this!

This machine is absolutely awful! It is supposed to be ai and know what is around it. It runs into and over EVERYTHING!!! It is almost completely useless. It runs over and gets bound up on every cord, laundry, towel, rug… literally everything. I hate it with a passion! We paid more for the Shark brand and got the dumbest robot vacuum we’ve ever had.

I have had this vacuum for a few months now. It picks up everything pretty well. The issue I have with it is that it won’t empty itself into the bin 90% of the time. I have to empty it manually. If you have pets or kids don’t wast the money on a self empty one  And just get the manual one since you will be doing that most of the time anyways.

[This review was collected as part of a promotion.] The future is today! I’m so glad for had received this robot vacuum because cleaning is not my favorite thing to do. It’s so eficiente, the battery life during so long, is so easy to use and programming, no problems with the noise level, cleans carpets and hard floors. ITS PERFECT.

I bought this matrix set it up hooked up and ready to go. First thing it wants to do is map my house but when I tell it to map house it blinks 2 outer red and center white lights battery not charged let charge all night still same thing app says battery full . Waste of my money and time. Thanks shark !

[This review was collected as part of a promotion.] This vacuum is so easy to use and works great! It easily maps your areas to clean and then cleans beautifully! I love not having to physically do any thingI I empty the vacuum once a month or so and just let it do all the work.

[This review was collected as part of a promotion.] I like these vacuums but there are a couple things that need work. The machine doesn't empty hair or fuzz into the dump bin. It almost always gets stuck. I also wish it would get closer to the edges to help clean better. The suction is amazing and the making tool makes it easy to clean certain areas or the whole house depending on what you need

I did not have a cell phone to get the Shark set up but went as far as I could and then called one of your agents for help. He walked thru it with me and I was so excited when I pressed and it went on its first cycle thruout my home. I love it! Cleaned my house so fast and thoroughly I was estatic. It performed so quitely that at one point I got up, thinking it must have gotten stuck somewhere. It was just that quiet and cleaning good! When it automatically dumps it is done quickly and a little noisy. I love it!

[This review was collected as part of a promotion.] I needed some help with keeping up with the pet fur and I got this robot vacuum. The large emptying hold is great. With pet hair I have to empty it more frequently but it's worth it. It does a great job on the tile and wood floors as well as my large floor rug. It does a pretty good job along the edges with the side brush. I'm still trying to figure out how to make rooms with the mapping. I'm sure I'll get there. I like that I can schedule it to clean at certain times or just have my alexa start it up. This has been a chore saver for me. It takes me a lot less time now to use my main vacuum, which I use now to do the little nooks and crannies that this can't get into. I high recommend this vacuum if you have pets.