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Customer reviews for Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity for
Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity
3.9 out of 5 stars
stars294 ratings291 reviews
  1. 5 stars59% (173)
  2. 4 stars11% (32)
  3. 3 stars7% (21)
  4. 2 stars7% (20)
  5. 1 star16% (48)
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Showing 101-110 of 291 reviews
Jan 5, 2025
PDA/Prime Design
5 out of 5 stars review

Peace of Mind - THANK YOU

PHENOMINAL as always!!!!! I am a loyal Shark believer, from my first purchase the floor steamer, then vacuums. Now this Matrix is key to keeping our house clean DAILY. I am picky because I am an interior designer so my home is always kept perfectly neat; but that's also why my homes sell in 24 hours. This vacuum cleaner does the work and gives me peace of mind. BTW I have 8 cats and 12 dogs.........yes inside.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 7, 2025
mandyn21_8578
5 out of 5 stars review

Better than others

[This review was collected as part of a promotion.] I love that this can pick up pet hair, as we foster and can have up to 15 pets at once in the house. I really like that this seems to follow a logical pattern, vs random that our other robotic vacuum does.

Review from influenster.com
Helpful?5FG3IJHJMUQ419608165191
Feb 25, 2025
Rosey
2 out of 5 stars review

Loved the Self-Empty Bin

I only had this Shark for a few days and I returned it. I wanted to like it. Sadly it just couldn’t perform. My cleaning area is under 1000sf of total hardwood and this robot had to recharge 3 times before it could finish. I’ve had several Neatos and another Shark, this one just couldn’t handle the job! I did love the self-emptying bin, though!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hello Rosey, Thank you for taking the time to leave a review. We're so disappointed to hear about your Robot's performance and that you’ve returned it as a result. This isn't the type of experience that we strive to give our valued customers; we've noted your feedback and will certainly have it shared with the relevant teams for consideration on our future products. We truly regret any inconvenience caused and we hope you’ll give our products another try in the future. Kind regards, Shark Clean

Sep 26, 2023
MeredithT
5 out of 5 stars review

My Best Friend!

I call this mom’s best friend! I don’t know how I managed before this vacuum. I am so busy as many others; when I have a moment to spare, I don’t want to spend it cleaning. I have two teenage boys and live in a big neighborhood with many kids. People are in and out of my house nonstop. My floors get messy every day, and it can be a lot to keep them looking presentable. But, with this vacuum, I can let it do its thing while I tackle work or other projects, making one less thing for me to worry about. Not to mention, it does a better job than I can do on my own. In my opinion, these are greatest inventions and this vacuum is my best friend!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
May 5, 2023
Shirlzzz49
5 out of 5 stars review

Wow

[This review was collected as part of a promotion.] This is my first robot vacuum and I’m beyond impressed! This little thing does everything you need it to. It picks up nicely. Everything from small pieces of dirt, dog hair to piles of dirt. It was so simple to unbox and get it up and running. I love the sleek design and that it can maneuver around furniture. It is so quite and I can control it with an app. Hands down the best robot vacuum out there. It also self empties. Amazing product

Review from sharkninja.com
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May 23, 2023
The_Hustle
5 out of 5 stars review

Clean floors without the hassle

[This review was collected as part of a promotion.] I recently had the opportunity to try out the Shark Matrix vacuum and it’s changed up my cleaning routine now. First, the 45 day day capacity base is a life saver on saving me time since I don’t need to empty it after each use. It just goes right back to the dock and empties out. Second, I love the sleek design that makes it stand out in the home. The way the robot returns back to the dock after each use still impresses me. Lastly, the set up and use of this vacuum is really easy to use and to understand m. Set up was easy and the manual was very accessible since it’s a QR code. Overall, this vacuum has been a game changer and I can’t imagine myself without one now!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
May 2, 2023
Sue 12
5 out of 5 stars review

Great vacuum

[This review was collected as part of a promotion.] As a working adult, I am always looking for ways to make keeping my home clean easier and quicker. The Shark Matrix robot cleaner does just that! The set up of the robot in the app was simple. The cleaning ability of the robot is great. It does really well on all of my hard floors, I have four dogs, and this robot does a great job cleaning up after them! The self emptying feature is my favorite feature, so I don’t have to constantly be emptying the robot itself. It lets me skip emptying a few times. In addition to cleaning well, the outside design is also very nice, stylish and modern. Amazing vacuum!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Apr 19, 2024
Martha
5 out of 5 stars review

New Shark works great

Over all I am very happy with my Shark Matrix. The only issue is I have a cleaning schedule M,W, and F set for 1pm., and it starts at 11 am instead. So to remedy this i set the schedule to start at 3pm instead and now it starts at 1 pm like I want it to. Which is not a big issue. I feel like the shark internal clock is set for different time zone. But other then that it is great.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
May 23, 2023
Kross9
5 out of 5 stars review

Holy Grail

[This review was collected as part of a promotion.] This machine is magic! We have a household with two dogs, a cat and two crazy toddlers that leave no room unturned. This vacuum has been a lifesaver. We love knowing that this machine runs effectively and efficiently even without us being home! I would recommend this to anyone with pets or kids who could use an assist with cleanup!

Review from sharkninja.com
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Jan 31, 2024
Melanie
5 out of 5 stars review

Whoop Whoop! Shark got it right!!

I have had several shark robot vacuums and I have got to say the latest technology used in the Matrix robot are so much better than in the past. No issues with connections or mapping or blocking entire rooms! He finds his way back to the base each time and does a really good job keeping my multi-pet home free of loose hair!! It is an expensive vacuum for sure but worth every penny!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191