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Customer reviews for Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity for
Shark Matrix™ Self Emptying Robot Vacuum with 60 Day Capacity
3.9 out of 5 stars
stars
375 ratings349 reviews
  1. 5 stars58% (218)
  2. 4 stars11% (43)
  3. 3 stars8% (29)
  4. 2 stars7% (27)
  5. 1 star15% (58)
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Showing 101-110 of 349 reviews
Jun 22, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Great!

I like it. Does what it should.

Helpful?5FG3IJHJMUQ419608165191
Jul 27, 2026
Reviewer name: Robot92104
2 out of 5 stars
2 out of 5 stars review

Not a good robot for pet hair. The machine clogs up every time.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re sorry to hear your Shark Matrix Robot is clogging with pet hair. We understand how frustrating this can be when you're expecting your robot to handle everyday cleaning with ease. To help prevent clogging, we recommend regularly cleaning the brushroll and side brush, emptying and cleaning the dust bin and filter after each use, and checking for any hair or debris trapped in the vacuum pathway. If you need additional assistance, please reach out to our team here: https://support.sharkclean.com/hc/en-us/requests/new Kind regards, Shark Home

Mar 17, 2026
Reviewer name: DrDem
3 out of 5 stars
3 out of 5 stars review

Okay but could be better

Not as good as one with 2 collecting brushes so it has to make multiple passes.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hi there, Thank you for leaving a review on the Shark Matrix. We truly appreciate you taking the time to share your experience in comparison to your previous model. Your feedback is valuable, and we'll be forwarding it to our team for review so we can continue improving our products. Kind regards, Shark Home

Mar 22, 2026
Reviewer name: 2 fuzzy cats
5 out of 5 stars
5 out of 5 stars review

Shark robot

I’m very happy about the way it cleans i have 2 cats. When it empties there is no dust.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Mar 30, 2026
Reviewer name: Sherlock Holmes
5 out of 5 stars
5 out of 5 stars review

We love our shark matrix, it gets all the floors very clean. It makes life so much easier!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
May 16, 2026
Reviewer name: Shark Bite
5 out of 5 stars
5 out of 5 stars review

We Love it, covers every inch!! And so fun to watch🤣

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
May 28, 2026
Reviewer name: Tmb0626
5 out of 5 stars
5 out of 5 stars review

Works great

This has saved us so much time. It picks up so well.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
Jan 9, 2026
Reviewer name: Lobojon1
2 out of 5 stars
2 out of 5 stars review

Smat home integrations not functioning

The vacuum currently only works through the app. The google home integration has been broken for months!

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Shark vacuum currently only works through the app and that the Google Home integration has been broken for months. We completely understand how frustrating this must be, and we want to make things right. Please know that we’ll share your feedback with the relevant teams internally to help improve your experience. In the meantime, we recommend referring to our self-help guide link below to troubleshoot any issues you're experiencing: https://support.sharkninja.com/article/RV2300S-RV2300AE-Series-Shark-Matrix-Auto-Empty-Robot-Troubleshooting-Guide If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Shark Clean NA.

Dec 17, 2025
Reviewer name: amanda kearney
1 out of 5 stars
1 out of 5 stars review

I'd skip this one

Cheap. Feels very plastic compared to my last model which broke after a yr and a couple months. Its also very loud, much louder than my previous one

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191
reply from SharkNinja

Hi Amanda, Thank you for sharing your experience with us. We’re sorry to hear that the product didn’t meet your expectations in terms of build quality and noise level. We understand how disappointing it can be when a new model feels different from what you were used to. Your feedback is incredibly valuable. It helps us identify areas where we can improve and deliver the quality you expect. We truly appreciate you taking the time to let us know. Kind Regards, Shark Clean US.

Jun 16, 2025
Reviewer name: Baby Shark
5 out of 5 stars
5 out of 5 stars review

Baby Shark

Love our Shark! We named her Baby Shark. We have two dogs one a border Colllie/Blue Healer and one Terrier and they SHED!! Baby Shark picks up all that dog hair. She’s incredible. We replaced our Roomba with Baby Shark and this one does such a better job. Love the auto emptying feature! Great product.

Review from sharkninja.com
Helpful?5FG3IJHJMUQ419608165191