Hello Josephine,<br /><br />Thank you for sharing your thoughts regarding the rear speakers of the new HW-C47M Soundbar. <br /><br />Your review is incredibly important to us and it will be shared with our internal production teams. <br /><br />Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.<br /><br />For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.<br /><br />~Samsung Solutions

Hello JayLeo,<br /><br />Thank you for sharing your review of the HW-C47M Soundbar. <br /><br />So we can better assist you, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.<br /><br />LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.<br /><br />~Samsung Solutions