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Customer reviews for BISSELL Revolution HydroSteam Upright Carpet & Upholstery Cleaner for
BISSELL Revolution HydroSteam Upright Carpet & Upholstery Cleaner
4.5 out of 5 stars
stars
584 ratings580 reviews
  1. 5 stars75% (438)
  2. 4 stars14% (81)
  3. 3 stars4% (23)
  4. 2 stars2% (13)
  5. 1 star5% (29)

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Showing 451-460 of 580 reviews
Dec 12, 2023
Reviewer name: a
1 out of 5 stars
1 out of 5 stars review

Handheld attachments are useless

[This review was collected as part of a promotion.] The handheld attachments will provide go amount of cleaning solution to surfaces but they have Absolutly no suction to help remove any of the solution forcing you to wait 18-24 hours to dry if you are unable to place them outside in a warm environment.

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977
reply from bissellpwr

Thanks for your feedback. We'd be happy to help troubleshoot any issues you're having at support.bissell.com!

Oct 15, 2023
Reviewer name: Bubba
1 out of 5 stars
1 out of 5 stars review

Terrible! This machine doesn't work very well.

[This review was collected as part of a promotion.] I have been using carpet cleaner machines at home for over 30 years and this is carpet cleaner is by far the worst machine I have ever used. I put 128 oz of water/cleaner in the machine, and it only was able to retrieve 6 oz. This means 122 oz of dirty water soaked into my carpet and the machine didn't pick it up. I got my old carpet cleaner out and it picked up another 80 oz of dirty water, which I thought was bad until I received the Bissell. This machine has a poor design with almost no suction, I will be trying something else.

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977
reply from bissellpwr

Hi Bubba. We'd love to troubleshoot the suction issue with you and see if we can get your machine working how it should. Our Consumer Care team is ready to assist you at support.bissell.com.

Jul 6, 2025
Reviewer name: All Wet
3 out of 5 stars
3 out of 5 stars review

Does not live up to the Bissell name and reputatio

I have owned many carpet cleaners in the past, including a few Bissells and by far this is the weakest and potentially wettest I’ve owned. When I don’t like about this, is you either do the quick dry and almost no water gets picked up or you do the steam and the more powerful and unbelievably wetter maybe I should call it a max mode. The water tank empties in that mode very quickly and it takes several hours For the carpet to even start to dry. I think I’m gonna go back to my green machine. I’m very disappointed with this product and I don’t know how it’s receive so many “paid” YouTube reviews.

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977
reply from BISSELL Consumer Care

We’re sorry to hear the HydroSteam® didn’t meet your expectations—especially as a longtime BISSELL user. The steam mode is designed for deep cleaning, but it shouldn’t leave carpets overly wet. It sounds like there may be an issue with suction or tank alignment. Please reach out at support.bissell.com—we’d love to help troubleshoot and improve your experience.

Jun 22, 2024
Reviewer name: DD
5 out of 5 stars
5 out of 5 stars review

This is the greatest carpet cleaner!!

[This review was collected as part of a promotion.] I got this to replace an older Bissell Pet cleaner that I've had for 7 years. The Revolution HydroSteam Pet Carpet Cleaner is so much better, it feels lighter but I think it is the way the weight is distributed. My light beige carpet in my family room was getting stained in areas from having 2 large dogs that run in and out. I was considering replacing the carpet. I was amazed with this new Pet Cleaner that removed all the darker areas and it was picks up the water so my carpet was dry in no time. Right now my carpet looks perfect. I love love this shampooer and I have a lot of experience because I have shampooed my carpets myself for over 30 years.

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977
Sep 5, 2024
Reviewer name: Uncle Bub
3 out of 5 stars
3 out of 5 stars review

My intial experience and thoughts/improvement ideas

[This review was collected as part of a promotion.] As with our previous carpet cleaner from a different popular brand both fall short when it comes to tank volume, much too small, and the ability to fill the tank with ease. Even using a funnel and measuring cup is awkward as the tank does not sit flat so it either takes two or find a method to hold the tank upright while filling. Second improvement I would like to see is the ability to remove the rollers for a more thorough cleaning. Our other machine allows for this and while yes, it means more parts, it does allow to clean them much easier. Also the underside and wheels can capture pet hair. And those with dogs/cats that shed, will understand! Suction seems pretty decent but of course this also depends on how much solution is applied and speed at which the suction pull is done. Overall it did a great job off cleaning our carpet, including the occasional pet induced stains! While we have a portable for accidents, spills, etc. for those that don't show until later, were all cleaned without issue. Of course our previous machine did too but I think this machine, along with Bissell's cleaning solution, did better job with less attention to the stains. Lastly, prior to cleaning the carpet I vacuum like there is no tomorrow. Anything to get as much hair, dander, what-have-you, up before hitting it with the cleaner. Lastly, I always go back over the area cleaned with plain water. Yes, it does take twice as long but I have been told too many times if not, dirt can trapped in the leftover cleaning solution. Perhaps no longer relevant with today's solutions but until I know for certain, I am fine spending the time. I only wish the deal w/ the free steam mop was available when I purchased this as half the home is not carpet!

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977
reply from bissellpwr

Thanks, Uncle Bub! We'll share your feedback with our quality team, but please reach out to us in the future if we can help under your warranty at support.bissell.com.

Jun 3, 2024
Reviewer name: Chad
1 out of 5 stars
1 out of 5 stars review

Biggest piece of crap

[This review was collected as part of a promotion.] Do not buy this stream cleaner. It's good at putting. Water and cleaner in your carpet. But not taking it out. This "cleaner" leaves so much water and cleaner behind. I'm talking right out of the box. So you can't say it must be clogged or anything like that. I got this after getting a puppy to help clean up any accidents. And after seeing how much water/ cleaner that it leaves I can't imagine how much pet urine is left in my carpet or even now pushed deeper in to the ppadding. If you like wet carpets get this machine. Of youblike clean carpets I would look elsewhere.

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977
reply from bissellpwr

Hi Chad. Your machine has a warranty with BISSELL and we're happy to troubleshoot this issue with you. Please reach out to our Consumer Care team at support.bissell.com so we can help.

Apr 13, 2025
Reviewer name: Stephanie
2 out of 5 stars
2 out of 5 stars review

Quality Control Needs Work

Bought this a year ago and it is now in the basement collecting dust. Maybe I can give it away because I won't be putting any more money into it. The belt to move the bars broke after the third use. I took it out yesterday to clean a rug and the bars wouldn't move. Took it apart and the belt was broken! In 14 months this happens??!! It probably snapped after the second use and I didn't see the issue. Plus, it left my area rugs soaking wet after even when I would attempt to extract the water for numerous dry passes. I fell for all the hype and am severely disappointed. Now I need to buy a new machine and it certainly won't be a Bissell.

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977
reply from bissellpwr

Oh no, Stephanie! We're sorry to hear you're having trouble, but your BISSELL has a warranty and we're here for you at support.bissell.com or 1-800-237-7691.

Nov 19, 2023
Reviewer name: Jack
1 out of 5 stars
1 out of 5 stars review

Suction issue

[This review was collected as part of a promotion.] The front of the machine doesn't have the required weight for the machine to actually pick up all the water that is put into the carpet. I have two short haird dogs and they would have accidents in the house. I literally have to have one leg on the suction part as i shampoo the carpet just to get all of the water out of the carpet because I can still smell the pee. I have everything connected and secured the way its supposed to be, so I know that it's not user error.

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977
reply from bissellpwr

Hi Jack. Sorry you're experiencing this suction issue. We'll share your feedback with our quality team, but please reach out to us directly so we can help under your warranty at support.bissell.com.

Aug 10, 2023
Reviewer name: Kam
5 out of 5 stars
5 out of 5 stars review

Very Effective

[This review was collected as part of a promotion.] Wow! The HydroSteam Revolution cleared a wear pattern better than the Rug Doctor I rented. Unfortunately, I could not use it anywhere else because it was too heavy for me to carry up and down 3 floors. I highly recommend it if you do not mind it being on the heavy side, such as having one floor or not being as old and feeble as me. I dislike that could not talk to a phone agent. A chat agent tried to call me stupid because I did not understand him when all he did was repeat the same sentences, no matter how I rephrased my question.

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977
Mar 22, 2025
Reviewer name: Cubcadet
5 out of 5 stars
5 out of 5 stars review

Pleased with product

I had unreal expectations that my neglected rug would look like new again...it didn't, but the amount of dirt removed from it was impressive. I had a pro heat 2 for many years and we shared it with our kids so it was used often and worked like a champ. I believe this machine will also work hard for many years. I liked this machine so much I also purchased the pet hair eraser lift off vacuum cleaner and I couldn't be happier with it.

Review from BISSELL Homecare
Helpful?5DFIEYR5833R19583221977