[This review was collected as part of a promotion.] Love the new steam feature!. So easy to use! Love you can still easily clean brush rolls. All the accessories are a much. Want to get steam mop vac ne t. Would love to be part of the try before you buy.

Leaves a bit more water in the carpet, but other than that the steam is great.

Easy to use and very good at advertised functions.

I've had this carpet cleaner for over two years. The first time I used it was to clean my entire homes old carpet and WOW those old stains were no where to be seen. Since then it's been used to removed coffee spills, pet & baby accidents, soup, mud, etc. Does great to keep the carpet fresh with regular maintenance, too. It only takes a few hours to dry completely which I find impressive considering how much cleaning solution it initially puts down! My only complaint is once you're done using it dirty water will drip out from the bottom if you leave the cleaner sitting for even a minute. This problem is easily solved by having a rag to place it on or going directly to a tiled surface you can wipe up. The machine itself is easy to clean/maintain. This is the best home cleaning product I've ever bought. If it ever breaks I want the exact same one!

Shoot. I bought this for the steam feature because that always helps get carpets cleaner in my 25+ years of experience cleaning carpets. While this does seem to steam and clean decently, it leaves an unfathomable amount of water/soap in the carpets. I started with a tank of 128 ounces (1 gallon) and all that it sucked out was a mere 22 ounces of dirty water. I did as the manual suggested and went over each washed section multiple times without the spray feature so as to “suck” the dirty water out. Still just that 22 ounces came out and I'm left with significantly wet carpets. Now I feel I need to go over it again with just water (no solution) so as to try to remove some more of that soap and dirt from the carpets. The machine was promising in that it was easy to set up and sleek looking, not too bulky as past carpet cleaners have been. I read the entire manual and ensured I was using it correctly. I've owned 5-7 carpet cleaners in adulthood and this is by far the least effective at removing water from the carpets. Boy, leaving that much water in my carpets is a no-go and I'll have to return this. Super bummed.

Got this as a Christmas gift. We used it two total times. Both times it leaked the entire clean water tank out in minutes. It leaks even when it isn't on. Water just pours out of the bottom. Bissell support keeps telling me to check the tanks, both clean and dirty. It's not the tanks. It's not the caps, it's deeper into the machine and it makes this expensive unit so bad it actually causes more damage from water than stains it cleans.

[This review was collected as part of a promotion.] This machine is the mother of all machines. I love that you can choose just water/cleaner, a combo with steam or just steam. Best purchase! We have the smaller handheld version as well.

[This review was collected as part of a promotion.] I just used it Saturday for the first time I love it. I feel it cleaned all of my careers cleaner than the last company I paid to clean them. I am very very satisfied with my new carpet cleaner.

[This review was collected as part of a promotion.] This is by far the best carpet cleaner I have purchased. I have mobility issues and I was able to use this with no issues and cleaning the machine was much simpler than the others.

[This review was collected as part of a promotion.] Have never had a problem with a Bissell product. Have not had a chance to use my recent steam cleaner. I have another older model that I have passed on to my grandson for use at his home.