I used it on a long overseas trip and my experience was simply " painful" as it was hard to lay my neck comfortably; it actually caused me the worst neck ache. When I called customer services to return the second unopened pillow ( still brand new) they declined as it's the company policy! Super unhappy with my purchase this time, and I would say it's a waste of money! Very surprised with Tempurpedic return policy. I will make sure I will read that fully before making any purchases and maybe won't

About my first neck pillow at an airport in 2004 and I use it nightly until this year when I decided to buy two neck pillows, one for me and one for my husband. I wash the pillow cover once a week and the pillow itself once a month since 2004. The two foam pieces of the pillow have not changed from being washed in the washing machine whereas the covers have worn thin but are still complete. I will be handing down the pillow from 2004 to my granddaughter who has taking it away from me to use it to sleep with when I go see her since she was born. The best pillow ever.

We must own at least 20 "neck pillows" of all types imaginable, since falling asleep whilst sitting up during long periods of travel creates a huge problem in that no real rest is accomplished due to the frequent, jarring awakenings that occur when the head pitches forward suddenly. The shape, highly supportive material, and soft cover of the Temper-Pedic neck pillow is of excellent quality, far-exceeding in functionality the many other brands/types we have tried. I have found that my problem is my head pitching forward, therefore I face the open-end either right or left, if i am able to lean one way or the other, or behind my neck if i must sit straight-up. A button on one side of the gap with a piece of soft fabric containing several buttonholes attached to the opposite side of the gap that could form a bridge across the open end would be the only improvement i would suggest. Before my next trip I plan to add one myself. Kudos on producing a superior product!

[This review was collected as part of a promotion.] I had previously purchased a cheap one at the airport and quickly realized that I just wasted $20 on it! Bought this travel pillow and now my kids fight over it as well. Nothing else can compare to the feel and the support you will get for your neck. Definitely buying more for the family!

I took it on a travel excursion to Alaska. It was easy to pack in the limited luggage I was allowed to bring. I have discomfort in my neck and shoulders and using pillows when traveling is painful, this was a great solution. Highly recommend for traveling. I have regular tempur-Pedic pillows at home

[This review was collected as part of a promotion.] My mom used it for years. Just got dad a new one. Was too hard initially. But with regular use it is softening up. We love them. Use them mainly for regularly sleeping and sometimes travel. Very useful for parents with neck pain

[This review was collected as part of a promotion.] My husband loves the overall coolness of the pillow. I find it to be too firm for my liking. It really does take an adjustment period on these pillows for comfortable night sleep. They are very heavy.

[This review was collected as part of a promotion.] My husband had neck surgery about nine years ago. Thus, this TravelPillow offers a great n comfortable support on his neck, so he could sleep soundly. This is his 2nd one. Great quality and well made. Thank you.

I had high hopes for this pillow as I need to bring a comfortable small pillow with me when I travel. Love my Cloud pillows. But this pillow is hard as a rock. Does not conform to the name "comfort". So deeply disappointed. I absolutely cannot sleep on this hard pillow and cannot return it. Tempurpedic needs to completely redesign this product. I wasted my money on this purchase.

I have a problem with the cartledge of my ear. when laying in the sleeping position on my side the pressure on my ear causes small corn like nodules to form on my cartledgewhich are VERY Painful. I went to see my consultant who had previously cut these nodules out for me but this time he didn`t want to do it as he said I would end up with half an ear. So instead he froze the nodule and suggested I use a neck pillow to relieve the pressure on my ear.Well I tried various neck pillows to no avail, then quite by chance I came accross your tempura neck pillow/travel pillow but instead of using it ROUND my neck I lay on it flat (like an upside down horse shoe)with my head on the two sides and my ear through the hole in the middle,RESULT :- A perfect nights sleep with no pressure on my ear ,the nodules have gone and I am so HAPPY no pain!!My only problem now is as it is BLACK and I use it in my bedroom I would love to know where I can get a couple of soft feminine covers for it.DO YOU BY ANY CHANCE MAKE THEM> Yours sincerely, Jan Forest.