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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,253 ratings2,253 reviews
  1. 5 stars48% (1,086)
  2. 4 stars15% (327)
  3. 3 stars11% (239)
  4. 2 stars9% (195)
  5. 1 star18% (406)
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Showing 381-390 of 2,253 reviews
Oct 18, 2023
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

It's like sleeping on a bag of cotton balls

[This review was collected as part of a promotion.] I have been looking for a good pillow for ages! Due to the reviews, I decided to buy this one, and as it said, I gave it a month to get used to it, but the more I think about it, I can't understand how I thought that chopped up foam would be good for my neck! I have tried taking some of the foam out, to "adjust it", however, this product is unbelievably uncomfortable; as I said, you're better off filling a bag with cotton balls and sleeping on it. I am deeply dissatisfied, and still on the look for the perfect pillow to get a good night sleep. If this was returnable, I would have returned it a long time ago. Hope this helps others!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 3, 2026
Reviewer name: Customer with neck pain
1 out of 5 stars
1 out of 5 stars review

Pillow looses its form during the night

Since the inside of the pillow is made of loose pieces. During the night the pieces tend to shift around your head instead of supporting it. Leaving your head and neck in a very uncomfortable position. I have only been able to use this pillow for a week, and today I say goodbye because it gave me a crick in my neck.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 17, 2024
Reviewer name: Freedom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazed!

[This review was collected as part of a promotion.] Never did I think a pillow could be so effective.... I have been sleeping on a water pillow for about 2 years due to car accident injuries. From the first night of sleeping on this cooling pillow not only have I slept better and longer, but my aches and pains with my neck have disappeared!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Aug 16, 2022
Reviewer name: Casey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My favorite pillow!

[This review was collected as part of a promotion.] I stayed at an airbnb that had these pillows and I was sold. I purchased so I'd have them when I got home. I was constantly readjusting my pillow throughout the night, and I don't find myself doing that now. It's the perfect firmness and has a good amount of support without waking up with a sore ear.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 4, 2023
Reviewer name: Sleepy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better Quality Sleep

[This review was collected as part of a promotion.] My quality of sleep has improved, some days I sleep a bit too much. The cooling material is very nice and my head doesn't sweat as much during the night. I'd recommend getting a pair of Tempur-Clouds, they are very comfortable pillows.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Apr 13, 2022
Reviewer name: LC
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good but with flaws

[This review was collected as part of a promotion.] I loved the pillow when I initially saw it, but my expectation was not met when I tried it. The pillow changed the shape and couldn't hold itself in the middle of the night, so I would try to fluff up the pillow to fit with my neck. Not an unusual experience from pillows but didn't expect to do it for a tempur pedic pillow. So overall, it's good, but not great.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 30, 2022
Reviewer name: J-MIL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Tempur-Pedic Pillow Ever!!!

[This review was collected as part of a promotion.] The perfect combination of moldable feather-like pillows and that signature comforting support of foam pillows. I have multiple Tempur pillows and this is my new stand-out favorite. Highly, highly recommended!!!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jul 12, 2023
Reviewer name: BlinkinWrld
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfy pillow

[This review was collected as part of a promotion.] Definitely a comfy pillow. I really like how i can adjust the inside stuffing. The only didn't like, is that it does smell out of the box, but it does fade after you air it out and wash the outside cover a couple times. Would buy again.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Feb 15, 2024
Reviewer name: Pillow happy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pillow

[This review was collected as part of a promotion.] I bought two to replace pillows bought in 2006, yes 2006. I have not thrown the old ones away as I still like them. The new ones are very good. Our mattresses were purchased in 2006 and are still very good. I do not regret buying Tempur-Pedic items.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Jan 6, 2026
Reviewer name: Sleepless
1 out of 5 stars
1 out of 5 stars review

Flat pillows

If you love lossing sleep and enjoy neck and sholder pain buy this pillow. Otherwise stay away. My wife and I are both side sleepers and we bought 2 of these pillows since they are marketed for side sleepers. These pillows are far too flat. We both experienced neck and shoulder pain after using this pillow. We have both gone back to our old pillows. My wife contacted the company to return them for a refund, but tempur-pedic is a "zero waste company" and will not accept a return for this wrongfully marketed product. If you enjoy a good night's sleep look elsewhere for a pillow.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878