[This review was collected as part of a promotion.] I love my new pillows I am a side sleeper and wasn't sure if the softness of this pillow would be supportive enough however I have been pleasantly surprised how truly comfortable it is highly recommend them.

The adjustable pillow doesn't have that classic slow adjustable movement that characterizes all other foam products. I feel the little pieces of the fill and it bothers me. I don't like that it doesn't seem like a uniform base. I also thought it was too high to begin with so I took about half of the fill to adjust to my preference but even still I find it too firm. In general, i would say this is more firm than expected. If I could return it or exchange it, i would.

I have three Tempur-Pedic mattresses in our home and have advocated the brand for over 25 years. Unfortunately, my wife purchased two pillows from Tempur-Pedic that were delivered five days ago; after three nights of waking up with sore necks, it is clear that they will not work. After calling customer support and speaking with "Faith" (customer care supervisor), I was told that they are not returnable and that I should consider modifying the temperature of our room if they are too soft or too hard. I am struggling as the "90-Night Trial" is advertised all over the Tempur-Pedic website, and you have to go two or more clicks deep into the fine print to see that this only applies to mattresses. I went through the same checkout process as my wife to see that the information was hiding behind a link on the bottom right-hand corner of the checkout page. Nowadays, most mail-order mattress/pillow companies offer trial periods; it is unfortunate and misleading to offer a trial period but bury the fact that it only applies to a small portion of your products behind links and in the fine print.

No returns and pushed to file a claim, so we will see. Customer service did nothing to help. I recommend their other pillow but this one is cheaply made with scrap foam. I own a mattress, sheets, and 3 pillows from Tempura-Pedic and would hope they would do something to compensate.

[This review was collected as part of a promotion.] I currently own many Tempurpedic pillows as well as 2 mattresses and while I am not an expert I hoped this product would be great. I was disappointed with the firmness of the pillow and although you have the great feature of removing the tempur foam pieces, it does not in my opinion make it more comfortable . Also, it's a hassle to put the foam in a plastic bag or box. I thought the foam would feel more dough like and this foam fill feels stiff. Sorry but these are not a winner for me. I will donate them. I purchased them because they are attractively priced.

[This review was collected as part of a promotion.] I ordered two of tempur-pedics memory foam pillows. They arrived very quickly! However, when I unboxed them the pillows had an awful smell. I tried to let them air dry for a few days, which didn't work. I ended up talking the zippered cover off and washing them.

I've used it for a few week and not really satisfied. It's supposed to be cooling but in fact it's hotter than all my other pillows. I've bought tempur pedic pillows in the past at stores and this is by far the least favorite. One of them is very lumpy and unusable. I'll give it another month and hopes it gets broken in, but if it doesn't get more comfortable and cooler, I'll probably just throw them away. This is my first negative review for a product. I typically don't say anything if it's negative but as much as these pillows cost I don't want someone else to have high expectations with the same end results.

I think everyone is on a quest to find the perfect pillow, I'm a side sleeper,I have sleep apnea and use a CPAP. I've been looking for the perfect pillow for many years trying different ones. Today I went and purchased this pillow the Tempur cloud adjustable pillow.im so very happy. It's great they include extra foam to adjust the pillow and put the bulk of the foam inside a zipper case inside comfy outer case and give you more foam in a long thin pillow tube . Honestly it was the perfect pillow for me right out of the box . I'm going to go buy another one on Friday to keep on the other side of my new queen size bed . I give this pillow an A+ way to go Tempur pedic may you never stop making this pillow it's a game changer. This really is the perfect pillow I've been searching for.

[This review was collected as part of a promotion.] The tempur-cloud pillow is awesome. I am finally able to get a good position for my neck and the pillow gives when needed. I am getting great sleep now. A pillow is super important, you use it daily and it needs to be comfortable and supportive. I would recommend this pillow!

I really loved these pillows when I first got them, but within 6 months they started going flat and now less than a year later they require fluffing multiple times a night. I was really excited about finally having pillows that would hold up over time, but if you have to replace them every 6 months to a year, it's just not reasonable financially.