You unzip the pillow and the foam is cut into hundreds of pieces. I didn't expect much. Surprisingly it's become my favorite pillow.

This pillow is a good quality. It’s medium soft.. it has helped with my stiff neck from an old pillow. Just fluff it and fall asleep.

Warning Tempur-Pedic will Not Stand Behind the Quality of there Product and All Sales Are Final. Buyer Beware!

This pillow is magical! I am enjoying a nice sleep with the support on my neck. Also, it really keeps cooled throughout the night.

The cooling is nice, comfortable, but aboit what I expect from these shredded foam pillows. Nothing special

The product seems to be causing severe headache. Not sure, if it is the material used in the product. Affects quality of sleep. Didn't work for me.

A wonderful night sleep. Wake up very refreshed and ready for a wonderful day ! Best product that I spent money on !

I frequently change positions due to some nerve pain, it is helpful have the ability to adjust height and firmness as needed

I finally splurged and got the pillows. Since then, better sleep and best of all, my husband doesn’t wake up with neck pain

Its a great pillow just wish it was the same size as the breeze dual cooling. If all pillows were the same size as queen pillows that would be ideal.