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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,205 ratings2,205 reviews
  1. 5 stars48% (1,065)
  2. 4 stars15% (323)
  3. 3 stars10% (231)
  4. 2 stars9% (191)
  5. 1 star18% (395)
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Showing 1,061-1,070 of 2,205 reviews
Jan 6, 2026
Reviewer name: Sleepless
1 out of 5 stars
1 out of 5 stars review

Flat pillows

If you love lossing sleep and enjoy neck and sholder pain buy this pillow. Otherwise stay away. My wife and I are both side sleepers and we bought 2 of these pillows since they are marketed for side sleepers. These pillows are far too flat. We both experienced neck and shoulder pain after using this pillow. We have both gone back to our old pillows. My wife contacted the company to return them for a refund, but tempur-pedic is a "zero waste company" and will not accept a return for this wrongfully marketed product. If you enjoy a good night's sleep look elsewhere for a pillow.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 23, 2026
Reviewer name: Pillowmates
5 out of 5 stars
5 out of 5 stars review

Best sleep nights ever!

I have purchased many pillows in my lifetime and this one is by far the absolute best. It was recommended by my 25 year old granddaughter who loves it. She was 'spot on' and I have finally ended my search for the right pillow. I now own it and every morning I wake up, I feel great. This Tempur-Cloud Adjustable Pillow has improved my health tremendously and I will not sleep without it!

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Dec 27, 2025
Reviewer name: Sad
1 out of 5 stars
1 out of 5 stars review

So disappointed

These pillows were bought as a gift for my new daughter in law . I have tempurpedic pillows and matteress. I love them . I ordered these on line and they were awful . Really not quality to be called tempurpedic. I was told I was just stuck with them , no return or exchange for something better . So disappointed.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Feb 22, 2026
Reviewer name: Cloud sleeper
5 out of 5 stars
5 out of 5 stars review

Like sleeping on a cloud

I bought this product for my partner, who was having some serious neck problems. He loves it. He removes material, and replaces material from the pillow on as needed basis. It really is such a wonderful product. He sleeps so much better, for which we are both grateful!

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Feb 22, 2026
Reviewer name: No neck pain
5 out of 5 stars
5 out of 5 stars review

Best pillow ever

I’ve always had soft, squishy pillows. But as a side sleeper I was having a lot of neck and shoulder pain because I wasn’t getting good support. This pillow gives me great support for my neck and has helped to alleviate my neck and shoulder pain. I will admit it took a bit of getting used to but I wouldn’t go back to a regular pillow now. And, I can confidently say that neither would my husband. He loves the pillow too.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 18, 2026
Reviewer name: KymmyKay
1 out of 5 stars
1 out of 5 stars review

Made my sleep worse

If I could give this a lower score I would. I took some of the stuffing out to adjust my neck, and it was still too stiff. I do however like the "cooling" cover. We have the Temurpedic bed, which I love so far, only had it a few months. Tried for a return on the pillows with no success.

Review from Tempur World, LLC
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Apr 5, 2026
Reviewer name: Satisfied customer
5 out of 5 stars
5 out of 5 stars review

Best pillow ever

I tried the cloud adjustable pillow for the first time and there is a reason why this is their best selling pillow. It is amazing. It has solved my neck pain. I am a back and side sleeper and this pillow is so comfortable for switching positions. I love it!

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Feb 22, 2026
Reviewer name: Pain Free
5 out of 5 stars
5 out of 5 stars review

Relief

I purchased this pillow because I was experiencing pain in my neck and shoulders when I would wake up in the morning. I.knew I needed more support in that area. That's when I thought I'd try your pillow. After the first night, I had no pain whatsoever. I still don't. I'm extremely happy with your product and would recommend it to everyone.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Jan 22, 2026
Reviewer name: Resting Easy
5 out of 5 stars
5 out of 5 stars review

Soft and cooling

I have these in 2 king and 2 queen pillows. The queen pillows came a little under fluffed so they are not as "firm" as the king pillows. However, I love that I can shift around the filling from one pillow to the next so it all worked out. I moved some from the king pillows into the queen pillows and now they feel about the same. I like my pillows less fluffy but still supportive and with these I was able to achieve that. During the night the pillows stay cool and support my head/neck well. I really do wake up refreshed. The only issue is the tempurpedic egyptian cotton pillow cases I have for the king size pillows are way too big for these king size pillows even before I adjusted the stuffing. Its OK though. They dont look perfectly full on my bed but they are perfect for sleeping and thats what matters. The queen pillows fill out my standard pillow cases well though.

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878
Mar 4, 2026
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Not impressed

I really tried to like these pillows but I don’t. The cover is too thick for one and the stuffing constantly bunches up on one side and makes it extremely uncomfortable and I never noticed any cooling. I ended up buying the cloud dual cooling pillows and I absolutely love those! Way better! Only pillow I will use from now on!

Review from Tempur World, LLC
Helpful?3O6TDOTODYBT19524874878