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Customer reviews for Tempur-Pedic TEMPUR-Neck + Cooling Pillow, Standard for
Tempur-Pedic TEMPUR-Neck + Cooling Pillow, Standard
3.5 out of 5 stars
stars
51 ratings51 reviews
  1. 5 stars37% (19)
  2. 4 stars27% (14)
  3. 3 stars6% (3)
  4. 2 stars8% (4)
  5. 1 star22% (11)
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Showing 11-20 of 51 reviews
Oct 23, 2024
Hank
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super Duper Neck Pain Reducer

[This review was collected as part of a promotion.] This pillow has brought back full nights of sleep after a herniated disc in my neck caused some interruptions to restful nights. I fully endorse it with the utmost faith in its ability to treat you right.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Nov 4, 2024
Irate Customer!
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

HORRIBLE EXPERIENCE

[This review was collected as part of a promotion.] This pillow is the worst thing I've ever felt. I accidentally bought the wrong level of comfort and, I understand an open box may not be sanitary (although we had a similar experience with an online mattress company (who I should have bought a pillow from, in hindsight). Still, they not only gave me a new mattress but, took the old one back to dump (sadly, but it gave me such back pain). One of these pillows is still in the box, and they refused even to exchange them. I usually am very thorough in my investigation of return policy but, must have missed this one! They are not budging. I think this is a very poor choice as we will NEVER buy from them again...and will spread the word for sure! I think this is ridiculous. Especially considering it is objectively hard...like a rock! And, they say it is for side and back sleepers.....impossible!

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 30, 2024
Two neck injuries
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for neck pain

[This review was collected as part of a promotion.] I have had two cervical injuries , I have used temporpedic pillows for over 15 years , definitely worth it!! The cost of these pillows is cheap compared to all the chiropractor visits I used to have to make before I send these pillows, I use 2 for the proper height for my neck, great product!!

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 10, 2024
Mike R
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not my answer to neck soreness

[This review was collected as part of a promotion.] My rating is based on the lack of effectiveness for helping with what I bought it for. Can't tell if it's good or not overall for someone else

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 24, 2024
Sad sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hot pillow, cold price

[This review was collected as part of a promotion.] I find this pillow just as warm as a down pillow. The cooling element is an extra charge and seems to be ineffective.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 1, 2024
APD
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good but the medium size is like a small

[This review was collected as part of a promotion.] The size isn't a medium compared to other brands. If I'd recommend it to someone, I'll warn him/her about it.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 8, 2024
Neck Pain No Longer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Got rid of acute neck pain that would not go away

[This review was collected as part of a promotion.] This is a miracle product and I can't recommend it enough! Helped me finally get rid of neck pain that had been bothering me for weeks on end. Nothing else helped much besides this new pillow!

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 16, 2024
PJ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Tiny - not supportive as claimed.

[This review was collected as part of a promotion.] The day I bought this I tried to return it. Absolutely not supportive and the reviews did not match the product at all.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 14, 2024
BGBGBG
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable and no returns allowed

[This review was collected as part of a promotion.] This pillow is extremely hard and uncomfortable. And customers are not able to return or exchange.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 17, 2024
Professional napper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

As expected

[This review was collected as part of a promotion.] The pillow is as I expected. Although I wish I could feel the cooling effects more and that the pillow was a smidge thinner.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599