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Customer reviews for Tempur-Pedic TEMPUR-Neck + Cooling Pillow, Standard for
Tempur-Pedic TEMPUR-Neck + Cooling Pillow, Standard
3.5 out of 5 stars
stars51 ratings51 reviews
  1. 5 stars37% (19)
  2. 4 stars27% (14)
  3. 3 stars6% (3)
  4. 2 stars8% (4)
  5. 1 star22% (11)
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Showing 1-10 of 51 reviews
Sep 26, 2024
Picky sheet guy
5 out of 5 stars review

Verified Purchase

Perfect for my neck with arthritis.

[This review was collected as part of a promotion.] My sister in law heard that I had trouble with severe neck pain when turning side to side in bed. She happened to have an older Tempur-neck pillow. She gave it to me and it completely relieved my night time neck pain. My wife has developed an even more severe neck issue so I bought 2 of the newer pillows with the cooling covers on sale BOGO. It is really helping her as well and the cooling covers are the bomb!

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Sep 26, 2024
nansaidh
5 out of 5 stars review

Verified Purchase

The only pillow for me

[This review was collected as part of a promotion.] This is my second pillow of this style and it's an absolute essential for me. My first neck pillow was almost 30 years old and needed replacing. I was thrilled to find the style was still made and grabbed one off the website with the cooling cover. The new one is perfect, right out of the box - just the right amount of softness and support. Yeah, I have other pillows but this is the one under my head every night. Thanks Tempur-Pedic for sticking with a style that works for so many. Great job.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 23, 2024
Hank
5 out of 5 stars review

Verified Purchase

Super Duper Neck Pain Reducer

[This review was collected as part of a promotion.] This pillow has brought back full nights of sleep after a herniated disc in my neck caused some interruptions to restful nights. I fully endorse it with the utmost faith in its ability to treat you right.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Nov 6, 2024
Joe C
5 out of 5 stars review

Verified Purchase

Excellent Product!

[This review was collected as part of a promotion.] Researched and purchased the Tempur-Pedic Neck pillow as a means to alleviate a neck injury. I was skeptical about it but was amazed how comfortable it was after first use. I believe I sleep much better and my neck feels great. I'm looking forward to securing a new one as a gift for my wife.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 30, 2024
Two neck injuries
5 out of 5 stars review

Verified Purchase

Great for neck pain

[This review was collected as part of a promotion.] I have had two cervical injuries , I have used temporpedic pillows for over 15 years , definitely worth it!! The cost of these pillows is cheap compared to all the chiropractor visits I used to have to make before I send these pillows, I use 2 for the proper height for my neck, great product!!

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Sep 26, 2024
Nocturnal Nelly
4 out of 5 stars review

Verified Purchase

Mostly good, just poor size

[This review was collected as part of a promotion.] The pillow has been mostly good so far and has helped with my neck issues, but I didn't realize it was so small when I ordered it. It's smaller than any normal sized pillow so it's impossible to find a pillow case that actually fits it well. Also, for the price they should be able to make this thing a normal size.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 18, 2024
Marisa Good
4 out of 5 stars review

Verified Purchase

My First Firm Pillow

[This review was collected as part of a promotion.] I have always been very picky when it comes to pillows, i have probably gone through a dozen different kinds of pillows to sleep on in 5 years. My husband loves his tempur-pedic pillow and has been trying to get me to get one, but i was hesitant due to the price. I finally gave it a go and love it. I usually sleep on soft and thin pillows, but tried something different with the firm and contour pillow, and it is just what my neck has been needing! It cradles my head perfectly and give me support from my head down to my shoulders considering I usually scrunch up my body to sleep at night.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Oct 14, 2024
Need cool pillow
4 out of 5 stars review

Verified Purchase

Not sure if the cooling part works

[This review was collected as part of a promotion.] I purchased a small pillow with the cooling option included. I don't think there is any difference with the 'cooling' aspect. It is an ok pillow. It is a bit bigger than the prior small pillow so took some adjustment time.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Sep 3, 2024
Disgruntled Customer
2 out of 5 stars review

Verified Purchase

Too Small

[This review was collected as part of a promotion.] I ordered a pillow to replace the Tempur-Pedic pillow I had owned for years. I clearly ordered a large, and that is what I seem to have received, but it's the smallest pillow I have ever seen. I paid a lot for it too. Very disappointed.

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599
Nov 4, 2024
Irate Customer!
1 out of 5 stars review

Verified Purchase

HORRIBLE EXPERIENCE

[This review was collected as part of a promotion.] This pillow is the worst thing I've ever felt. I accidentally bought the wrong level of comfort and, I understand an open box may not be sanitary (although we had a similar experience with an online mattress company (who I should have bought a pillow from, in hindsight). Still, they not only gave me a new mattress but, took the old one back to dump (sadly, but it gave me such back pain). One of these pillows is still in the box, and they refused even to exchange them. I usually am very thorough in my investigation of return policy but, must have missed this one! They are not budging. I think this is a very poor choice as we will NEVER buy from them again...and will spread the word for sure! I think this is ridiculous. Especially considering it is objectively hard...like a rock! And, they say it is for side and back sleepers.....impossible!

Review from tempurpedic.com
Helpful?58PUOS4YT5WP19514559599