i have a bad neck so I have been searching for a pillow to help support it. After buying another version of the tepurpedic and having to throw it out every few months and purchasing a new one, I decided to try this version. It only worked for the first two weeks. My neck was so bad that the my arms were starting to get tingles. I am not happy with it and will be returning it.

[This review was collected as part of a promotion.] The small neck pillow is not as thick or firm as the original neck pillow which I've purchased in the past, so I am disappointed. It is very thin and much less supportive for the neck, making it too thin and soft for my needs. I hope Tempur-Pedic will make this an extra small pillow, perhaps for children, and go back to the original structure of their neck pillow. I purchased the medium firm pillow, but it is almost too firm and too large for me. Alas, I am looking at purchasing another pillow from a different company.

[This review was collected as part of a promotion.] I have an old tempurpedic neck pillow I was looking to replace. I carefully followed the measurement instructions on the tempurpedic website and even had my husband double check, and it indicated that a medium neck pillow would fit. I also ordered a large to give my son for Christmas. The medium was too big. It hurts my neck to rest on and I would never be able to fall asleep on it. I called to explain and see if I could return the unopened box containing the large pillow and get a small instead. (I could give my son the medium pillow that I had opened and tried.). I was told no. The measurement criteria is faulty. I had purchased during a BOGOF sale and that is why I bought two at a time. I usually take size small for clothing..., but I trusted the measurement criteria. Since that was the cause of the too large neck pillow purchase and the one I wanted to return is unopened, I thought the company would accommodate. No such service there.

My husband had an old tempurpedic neck pillow that has needed to be replaced for a while now. I gifted him a new pillow, but it has a very strong odor (chemical smell). We aired it out for almost a week before using, but it still has a pretty strong scent. I'm a very crunchy and organic person, so the smell is a little worrisome to me. For comfort purposes, my husband is pleased.

[This review was collected as part of a promotion.] Product was very uncomfortable and I never got a full night's sleep on it, even though I prefer firm pillows and am a side sleeper. Odd shape just didn't work out for me. 0% chance of return also and completely unhelpful customer service, be warned. Waste of $100+

[This review was collected as part of a promotion.] A side sleeper, I was getting up daily with an achy neck and shoulder. Took a deep breath and invested in this pillow. Took about a week to really adjust to the shape but my mornings are much better!

[This review was collected as part of a promotion.] I bought this for my husband who is 6'3''. He only used it for one night before we put the pillow in our guest room. There are zero returns or swaps for Tempurpedic pillows so I would size down. I got the medium (per measurements) and it was too big for me, so now my husband uses that one. Such a bummer since our past pillows and mattresses have been awesome.

These pillows are not the original neck pillows that I purchased years ago. They stink and have been airing out since I received them, so I have not been able to use them. Very disappointing. Was considering a mattress to but there is no chance of that. FAIL!

I bought this pillow with hopes it would help my neck pain. I have a tempurpedic mattress and love it. This pillow is horrible, however. It's not just "firm", it's hard as a rock. I ordered the size small based on my measurements and it is MUCH too small. It put pain on my shoulder when side sleeping, even though I am a petite, 5' 3" woman. It's a shame tempurpedic does not offer returns, I am very disappointed.

[This review was collected as part of a promotion.] The design isn't shaped close enough to human anatomy for someone who sleeps on their side and back. The material is too dense to allow proper cradling of the head, given the design shape. It's like trying to be comfortable on a sculpted piece of styrofoam. The design does allow enough room for a person's ear when sleeping on their side, but because of the density of the material and the anatomical differences of each person (neck length, shoulder-to-neck distance, skull shape, and head weight), the person's body doesn't compress the pillow correctly to allow proper spine alignment and keeping the ear in the sculpted area. When sleeping on one's back, again the head's weight doesn't compress the pillow enough for proper cradling or alignment, thus keeping the neck bent slightly forward, allowing the head tilt to cause snoring, the prevention of which was the reason for its purchase. The design is NOT the number one choice for helping end snoring, as is the internet claim.