Beware that you cannot return this item. The pillow is very small (length wise). A standard pillow case is too large for the pillow. The pillow is also very firm. That may be your preference, but it was so firm for me that my neck hurt every night I slept on it. I tried it for about a month and every night I woke up with neck pain.

[This review was collected as part of a promotion.] This proved to be too firm out of the box, so I called to begin a return. The pillow had only been in my possession about 10 minutes at that point, but I was told that pillows could not be returned. I had seen the "90-Night Trial" guarantee that said, "If you don't love it in the first 90 nights, you can send it back"--but only after the fact saw that there is an asterisk there, and this does not include pillows. Caveat emptor!

[This review was collected as part of a promotion.] My daughter has used this pillow for years and doesn't leave on trips without it . She ordered one for me. This has greatly reduced my neck and shoulder pain allowing a good night sleep . I would definitely recommend.

[This review was collected as part of a promotion.] The design isn't shaped close enough to human anatomy for someone who sleeps on their side and back. The material is too dense to allow proper cradling of the head, given the design shape. It's like trying to be comfortable on a sculpted piece of styrofoam. The design does allow enough room for a person's ear when sleeping on their side, but because of the density of the material and the anatomical differences of each person (neck length, shoulder-to-neck distance, skull shape, and head weight), the person's body doesn't compress the pillow correctly to allow proper spine alignment and keeping the ear in the sculpted area. When sleeping on one's back, again the head's weight doesn't compress the pillow enough for proper cradling or alignment, thus keeping the neck bent slightly forward, allowing the head tilt to cause snoring, the prevention of which was the reason for its purchase. The design is NOT the number one choice for helping end snoring, as is the internet claim.

[This review was collected as part of a promotion.] Unfortunately this product did not work for me. I have used these pillows in the past and loved them, but they are no longer using 100% memory foam. The new pillows have a harder core that caused me neck pain. I thought I could return the pillow, but they do not refund pillows and I bought a 2 for one deal :(

[This review was collected as part of a promotion.] We have many temper-pedic products we love but unfortunately this is not one of them. We followed the recommended sizing but we found ourselves going back to our old pillows as we woke up with terrible back pains.

[This review was collected as part of a promotion.] I ordered a large, thinking it would be best on our king sized bed. Then I saw it should be based on my measurements... I had ordered on Sunday, called first thing Monday morning to change to medium. Customer Service (not available on Sunday) said I had to call within 2 hours of ordering (even though they weren't there???). The pillow is too large for me, not returnable. It is hard and having difficulty adjusting to it.

This pillow is massive. The curved side you sleep on is very, very tall. The website should include the exact dimensions of the pillow. I am a large guy but it is just too talk for any but the biggest of guys. The foam is high quality but it is useless to me because of the size and there are no returns allowed.

When I received the pillow, I was skeptical because the new one is shorter than my original one. I ordered the Large, firm pillow. It is pretty good, but no where did it say firm, just large. I like it but I wish you had kept the same size as my original one. I have had my original neck pillow since 1999 or 2000. I do love it though.

This pillow is not the soft luxurious pillow that many people dream of sleeping on. In fact it is actually hard as a rock! However if you have constant tingling and numbness in your arms ans hands during the night, this pillow will correct your neck and spine so all of that discomfort goes away.