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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,417 ratings5,417 reviews
  1. 5 stars50% (2,721)
  2. 4 stars12% (642)
  3. 3 stars9% (482)
  4. 2 stars8% (449)
  5. 1 star21% (1,123)
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Showing 1-10 of 5,417 reviews
Sep 21, 2026
Reviewer name: waited too long
5 out of 5 stars
5 out of 5 stars review

Great for neck injury

I was in a car accident over a year ago that left me with permanent injuries in my cervical spine, I knew I needed a supportive orthopedic pillow but I put off buying one for fear I'd spend big $$ on something gimmicky that I wasn't going to find comfortable and wasn't going to help my pain. I eventually ordered this pillow and immediately felt so stupid I'd waited so long. It was the first pillow I'd used that I actually felt supported by, and not only do I feel comfortable while I sleep I wake up in less pain then when I use any other pillow. I don't think I'll ever use a different one. One thing to note is you need a pillow case with stretch in order to get the full benefits, whenever I try to use a cotton or silk one that doesn't have any stretch the pillow feels more stiff and I don't sink into it in the same way.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 5, 2026
Reviewer name: Ian
5 out of 5 stars
5 out of 5 stars review

No more neck pain

I bought this pillow for my 67-year old mother, who complained about neck pains. After measuring based on the website description, I ordered the small size. On the first night she didn't feel that much but now it's being a month, she said there's no neck pain anymore! Good purchase.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Sep 28, 2026
Reviewer name: Happy Neck
4 out of 5 stars
4 out of 5 stars review

Firm, supportive pillow

I'm so happy to have a firm cervical pillow! All the cervical pillows on the market are too squishy to provide support for my neck. So if you're looking for a firm pillow, this is the one. My only complaint is the small size of it. I have a cooling, cervical Tempur-pedic I purchased last year that was deeper. I also wish they made these pillows in a King size pillow.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Sep 13, 2026
Reviewer name: Blake
2 out of 5 stars
2 out of 5 stars review

Disappointed

The pillows have shrunk. I feel like I have a travel sized pillow. How is it now that the medium and large are the same size length and width wise but the large is 3/4 taller. How is that a kng size? Also the quality of the foam is much flimsier. The old pillow I have is a lot firmer than the new ones. My head melts into the pillow instead of sitting on top and supporting my neck.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 4, 2026
Reviewer name: Pillow
1 out of 5 stars
1 out of 5 stars review

Pillow

This pillow is extremely thin and provides virtually no support. It is very uncomfortable and feels like a complete waste of money. I’m also disappointed that it cannot be returned once the packaging has been opened. Overall, I am extremely dissatisfied with this product and would not recommend it.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Sep 14, 2026
Reviewer name: Sleeper
1 out of 5 stars
1 out of 5 stars review

Too stiff

This pillow was extremely stiff.. like the hardest pillow I've ever laid on. Also I got the large size and didn't notice any difference in size from a normal pillow, although I don't have the smaller size to compare. lastly, you can't return… so now I have this pillow that was expensive and I will never use it..

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Sep 25, 2026
Reviewer name: Mgb of Pa
1 out of 5 stars
1 out of 5 stars review

No Support....Does Not Work

I was excited to get my new pillow but receiving this pillow was disappointed to say the least. The small side did not support my neck at all and the larger side was too high on my head (,way up to my ears). I followed the instructions on how to measure but something was right.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 7, 2026
Reviewer name: Unhappy1
1 out of 5 stars
1 out of 5 stars review

This pillow is TINY!

This pillow is much smaller than expected. About half of a queen size. Thought the sizing would be standard like others I'd ordered in the past but I guess that's not a thing with tempur-pedic. Disappointed. I hope it's comfortable because I cannot return it.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Sep 21, 2026
Reviewer name: bruh
1 out of 5 stars
1 out of 5 stars review

super disappointed

Thought i would like it since i do prefer firm pillows but it honestly made my shoulder and neck pain even worse. i wish i could leave a positive comment but there's nothing positive i got from this pillow other than giving me dopamine rush when it arrived

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Sep 12, 2026
Reviewer name: Frustrated
1 out of 5 stars
1 out of 5 stars review

Measurement guide is inaccurate for sizing

The sizing guide is inaccurate so the pillow I ordered is not the correct size for my body. Since pillows can't be returned, a pro-customer move would be to update the sizing guide to include videos or other information to ensure that customers get the right fit.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295