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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
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Showing 1-10 of 5,328 reviews
May 10, 2024
Lise
5 out of 5 stars review

Verified Purchase

Now I can sleep comfortably!

[This review was collected as part of a promotion.] I have suffered from neck pain for years. I am strictly a side sleeper and struggled to find a position using multiple pillows to decrease the pain in my neck and trapezoid muscle. Desperate, I gave tempur neck pillow a try. I can honestly say after a few days the structure and support of this pillow has decreased my discomfort significantly. It supports my head and neck reducing the pull on my muscles. I highly recommend to those who suffer from neck pain.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 6, 2020
Tempur-Pedic Pillow Lover For Life
5 out of 5 stars review

Verified Purchase

Everyone Must Have!!

I have been using this pillow for over 15 years. 10 years ago experienced a severe neck injury and surgery. This pillow provides the support and comfort of none other. I have recommended and sold this pillow to over 50 people, all of which express greater comfort and better sleep. I never travel without my Tempur-Pedic pillow. Recommend washing pillowcase prior to use.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 8, 2016
Sandyle
5 out of 5 stars review

Verified Purchase

First Full Night of Sleep in Over 7 Years!

I fell on the ice 8 years ago and had to have a discectomy and fusion of vertebra. My pain was so constant and severe that sleep was nearly impossible. This pillow has given me back my life! I had tried other memory foam, gel, down and various other expensive pillows but they were always too thick or too thin. This one is just right! If it could be just a bit less rigid it would be absolutely perfect, but for now it is wonderful!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 29, 2026
Anusha
4 out of 5 stars review

Verified Purchase

very costly

Review from walmart.com
Helpful?5CYUEBI2S3UC19514509295
Nov 6, 2025
Mona
3 out of 5 stars review

Verified Purchase

if you like sleeping on a rock buy this pillow. i have one that is very comfortable and wanted a newer one.. its way too firm. good quality but fits my head and neck uncomfortably.

Review from walmart.com
Helpful?5CYUEBI2S3UC19514509295
Apr 15, 2021
Anisa Dye- Hale
3 out of 5 stars review

Verified Purchase

Not what it used to be

I got a Tempurpedic pillow years ago after a recommendation from my chiropractor. I fell in love with it. It was thick and sturdy. After experiencing some neck and back issues recently, I ordered another one. It is much thinner and entirely too soft. It's just ok. I don't think it's worth the price anymore.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 14, 2022
Stiff neck
1 out of 5 stars review

Verified Purchase

Stiff Neck

[This review was collected as part of a promotion.] At first the product was great. After a couple months I started getting stiff neck a lot and I couldn't figure out why. I finally decided to ditch the pillow one night and woke up feeling great in the morning. Spent a lot of money thinking this pillow would help my sleeping form but it in fact did the opposite.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 12, 2024
Kristaps
1 out of 5 stars review

Verified Purchase

Did not fit my neck properly/no exchange provided

[This review was collected as part of a promotion.] Ordered a large-sized pillow according to the measurements provided by Tempur-Pedic. When I tried to lay on it the first day it arrived, it was too big for me even though measurements for my neck and shoulder were supposed to be fit for this size pillow. Contacted their customer service, and the answer was that they do not accept any returns or exchanges for pillows. They only do for mattresses... That's very frustrating as I spend around 100$ for a pillow I cannot use and cannot even exchange for the right size, did not even want my money back. The pillow is not even used; simply tried laying on it once I received it. Not the best experience. Not sure if I will spend more money to buy a different size pillow or just get it from another company.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 24, 2023
Lifetime Tempur Sleeper
1 out of 5 stars review

Verified Purchase

Not Comfortable Like Previous Tempur Pillows

[This review was collected as part of a promotion.] I have used several Tempur Neck Pillows over the past 25 years and have always been able to immediately sleep comfortably on my new pillow... Not This Time! I ordered a small pillow and it is so hard that I cannot sleep comfortably on it. I have even tried sitting on it every day for a couple of weeks in the hopes that it would soften but it hasn't and I'm extremely disappointed! I'm wondering if it's because it's so thin that it doesn't have much room to conform to your neck. All I know is this pillow does not match the quality of the previous three I have purchased in larger sizes.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 23, 2024
Karen
1 out of 5 stars review

Verified Purchase

It doesn't work for me

[This review was collected as part of a promotion.] I have to sadly say that the pillow did not work for me. When I chose the large, I thought it was longer in size, but when I received the pillow I was surprised to find that the word 'large', refers to the height of the pillow and not the length of the pillow (but that was never specified when I bought it online). I am very disappointed and would have liked them to exchange it for a shorter and longer one because I suffer from neck and back problems, but they told me they don't do exchanges or refunds.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295