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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,436 ratings5,436 reviews
  1. 5 stars50% (2,729)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 1-10 of 5,436 reviews
Oct 19, 2026
Reviewer name: Free of Neck Pain !
5 out of 5 stars
5 out of 5 stars review

Game changer for my neck and upper back !!!

Approaching 60 years old, I have been through numerous pillows and this is the one that has made the difference. Having used the tempur-pedic neck pillow for a month now, I can honestly say, that I am no longer waking up with neck pain and stiffness.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 17, 2026
Reviewer name: Dixie
5 out of 5 stars
5 out of 5 stars review

Best Pillow Ever

I've owned the neck pillows since the late 90's and they have absolutely changed my life. I take one pillow with me everywhere I travel because it's got the right support for my neck and I wake up feeling refreshed and ready to start my day. I can't tell you how much I appreciate my chiropractor introducing me to Tempur Pedicure products!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 16, 2026
Reviewer name: Better Sleeper
5 out of 5 stars
5 out of 5 stars review

Love My Tempur-Pedic Pillow! So Comfortable!

This is my second Tempur-Pedic pillow, and I absolutely love it! My previous pillow was a little different from the one I just purchased, but this one is just as comfortable. I've noticed such a difference in how my neck feels when I wake up in the morning. I no longer wake up with the same neck discomfort I used to have. I also feel like I toss and turn a lot less and don't wake up as often throughout the night. I'm definitely sleeping more comfortably and waking up feeling more rested. I purchased the Medium size, which has been great, but I do wish I had the opportunity to try the Small size to see how it compares. I'm also seriously considering getting the travel pillow because, at this point, no other pillow will do for me! Once you get used to sleeping on a Tempur-Pedic pillow, it's hard to go back to anything else. I'm so happy with my purchase and would definitely recommend it!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 19, 2026
Reviewer name: Tempur-love
5 out of 5 stars
5 out of 5 stars review

Great quality

I've been using Tempur-pedic products for years! The neck pillow has been such a great pillow. I had my previous neck pillow for over 10+ years and it was time to upgrade. The newer style isn't my most favorite. I'm a side sleeper and the old one had a shoulder cut out for side sleeping so it fit my neck better, but great quality and comfort.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 23, 2026
Reviewer name: Grumpy Sleeper
2 out of 5 stars
2 out of 5 stars review

Don't waste Money on this Pillow

I have had and used this side-sleeper almost a month now and it will go to the trash this weekend. Most uncomfortable pillow ever. It has made my neck pain worse not better. First of all it is way too small to feel comfortable sleeping on my side. It should be at least regular size, but more preferably at least queen sized. Second it is very firm. Way too firm for me. And of course unlike their mattresses, supposedly refundable. Back to shopping for a decent pillow. This review won't allow me to change the star rating but I DO NOT give it 5 stars. Maybe a 1 star.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 12, 2026
Reviewer name: Mel
2 out of 5 stars
2 out of 5 stars review

It's definitely not the OG Tempur-Pedic pillow from 20

Very dissatisfied. Sad to say this 2026 version does NOT even compare to the original version of this same pillow, which we still have and currently still use from 20 years ago. This current version is lighter, less dense and smaller than the 2005 version. Unfortunately, this 2026 version is not being used. While I thought we could get a “refresh” on the Tempur-pedic pillow by buying a new one after 20 years…truth is, the old 2005 version is still being used and the BOGO on this pillow was just a waste of money. I would return them both if I could. I wanted to like them, but you can not even compare how drastically it's changed in 20 years.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 11, 2026
Reviewer name: Pained in the Neck
2 out of 5 stars
2 out of 5 stars review

Does not help with sleep position

I bought this pillow to encourage a sleeping position -- whether back or side -- that keeps my neck aligned. Since switching to this pillow, my neck pain has not improved and possibly has gotten worse. I still have trouble falling asleep due to discomfort, and I still wake up in pain. I'm giving it 2 stars because I don't have any evidence to blame the pillow for my pain, but it certainly has not helped fix the problem that I purchased it to help resolve. The quality of material is fine, but I bought it to serve a function that it has failed to serve.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 4, 2026
Reviewer name: Pillow
1 out of 5 stars
1 out of 5 stars review

Pillow

This pillow is extremely thin and provides virtually no support. It is very uncomfortable and feels like a complete waste of money. I’m also disappointed that it cannot be returned once the packaging has been opened. Overall, I am extremely dissatisfied with this product and would not recommend it.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 23, 2026
Reviewer name: 925RMH84
1 out of 5 stars
1 out of 5 stars review

Not sized per the older Tempur-pedic neck pillows

I just received my replacement medium size neck pillow. The width of the pillow is 20 inches. The width of my neck pillow that I am replacing is 24 inches. My bed is a queen size. My pillows originally were for queen size. This new pillow leaves a 4 inch gap in the width of my pillowcase against the previous Tempur-pedic pillow I owned. There is nothing in the sizes that states it is not a queen size. When I ordered the new pillow, there was nothing to let me know that it would not be the same with as my old pillow. I am very unhappy with the 4 inch gap in my pillowcase!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Oct 16, 2026
Reviewer name: Lee
1 out of 5 stars
1 out of 5 stars review

PLEASE READ BEFORE BUYING!!

About 20 years ago I purchased two of these pillows. They were fantastic! Because it's been so long I thought it was time to buy new ones. The new ones completely suck! They don't use the same foam material that was used in the past. The new pillows completely suck. You can buy an off brand pillow and get the same quality for a third of the price. This was a very disappointing experience. If you purchased one of these many years ago and are thinking of buying again, DON'T!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295