[This review was collected as part of a promotion.] I ordered a small, which was too flat. Then I ordered a medium, which was too high. I really like the firmness but need something in between, like a half shoe size! If there is any way that I can get a pillow that is between a small and medium, please let me know. This is the best pillow I have found for me in the last 20 years. Thanks

[This review was collected as part of a promotion.] I was using a hand me down neck pillow for several years and decided to purchase new ones for my husband and I. I was extremely disappointed when we received the new pillows. They are labeled as "firm" but are in fact rock solid. They are much shorter than the one I was using and the curve to support the next is much too large. Temperpedic does not allow pillows to be returned, so we are stuck with these literal bricks that we will never use. Not to mention, how expensive they are. Severely disappointed in this purchase and experience. Wish we could return them for something softer. It's such a waste of money and a shame.

I have difficulty sleeping most of the time. My new TempurPedic pillow was a relief. I have everything I need for a good night sleep. Only problem I have .... I am extremely sensitive to chemical smells. Why does my pillow smell like it came out of a vat of chemicals from a factory? I have put every possible protective cover on the pillow, even doubled up and I still smell the chemicals. This is not good for sleep...I'm back to trying to find another expensive pillow I can buy and start over. At this cost it should smell like baby powder!

[This review was collected as part of a promotion.] Ordered the size according to measurements given on website and all THREE pillows were too large for our necks; not the same product as the one I had for ten years. Was refused any type of return. Disappointed.

Smaller than expected and not firm at all. Despite taking head/neck measurements, it really offers no support, even for a small individual. Perhaps it would be acceptable for a child. Fortunately, we got this pillow as a BOGO. Unfortunately, we wasted our BOGO on this pillow.

[This review was collected as part of a promotion.] This purchase was worth it!! It's a bit firm (more than I'm used to), but I adjusted after a couple days of sleeping on the pillow. My neck and shoulders have not felt tense or tired when I wake up. I think this pillow is even correcting my posture. Love it!

I got a Tempurpedic pillow years ago after a recommendation from my chiropractor. I fell in love with it. It was thick and sturdy. After experiencing some neck and back issues recently, I ordered another one. It is much thinner and entirely too soft. It's just ok. I don't think it's worth the price anymore.

[This review was collected as part of a promotion.] I have tried countless pillows on the market in an attempt to find the perfect match for my body, but I always come back to the Tempur neck pillow. While very firm, the memory foam molds to my body through the night. It is very important to get the right size. I am 5'4" and use the medium loft pillow. I do also have the size small, but it's not quite lofted enough. I am a side/ back sleeper which I think is ideal for this pillow design.

I ordered this pillow to replace an old one of the same product, which was taken by my brother after he stayed and really liked it. The new one is not made with the same material. The new one is more like a foam pillow in the tempur-pedic shape, it does not feel like memory foam. I really miss the memory foam one.

[This review was collected as part of a promotion.] The pillow is too firm for my taste, no flexibility and not enough support for the neck. This might have to do with its small size, which I believe if bigger would provide better support. However because of its firmness I would not recommend, unless you prefer it that way.