I'm surprised these pillows aren't comfortable. I was expecting the same comfort of the bed we have. The pillows are way too firm. Support is one thing but no give at all. Made my neck hurt and I have another similar style pillow so I don't think it was my posture needed to adjust. I purchased BOGO and see what they were on sale. Very disappointed.

The older Tempur-Neck Pillow I've slept on for many years is far more comfortable than the new model I just received. I have neck problems, and need restful sleep. Because my new Tempur-Neck Pillow doesn't provide the level of comfort and support of the older one, I don't sleep as well. Tempur-Pedic doesn't allow returns after a package has been opened, so I'm looking elsewhere for a good pillow.

If you like firm, and I mean firm firm, this is the pillow for you. It definitely offers support, but I have never experienced a pillow that is this firm. Very little give. I'm giving it the stars because while I feel it is hard and uncomfortable, it does offer contoured support, so it's doing its job, I suppose. So if you're looking for something that supports and doesn't really have and “give”, and you don't like soft pillows, then go with this.

I have been using Tempur-neck pillows for 35 years. Although there are many great pillow out there, and I have tried many, there is nothing like the Tempur design for truly resting your neck and upper back. So when it came time to replace mine, after many years, I went back to Tempurpedic. As an additional bonus, they are now certified by CertiPUR-US, an important confirmation of the excellence of the product for me.

I had at 4 tempurpedic pillows from 20 years ago and they were perfect and super comfortable. Finally decided to upgrade to new ones and these are super hard and nowhere as comfortable as the original ones. Disappointed that there are no returns or exchanges to try something else.

I purchased this pillow because I used to have a tempur-pedic neck pillow and I loved it, but had to discard it after damaging it in a move. I purchased this as a replacement but it’s not the size of a normal pillow. It’s so small, if I roll over, I have to move my whole body so my head will stay on the pillow. I’m really disappointed.

Live in a dry location, the pillow still got mold! The warranty keep explaining it cannot be fixed, however my any other pillows(including the body pillow way much older than tempur-pedic) did not have this issue at all! The

What I got this time was much harder and I am struggling to get comfortable. Not sure what to do to resolve because I thought I ordered a similar product but it’s been years.

I ordered 2 of these, and now I'm stuck with products I literally can't use because you can't return them. They are way too firm. I wake up with a sore neck every morning.

The truth is that my neck pain and stiffness from sleep went away overnight. It's been a month and all is still great. Love it and have recommended it to friends