I ordered this pillow because it came in a small size (4 inches tall). Unfortunately, the roll that should support my neck I'd made for someone with a longer neck than I have. Thus, the pillow just put pressure on my cheekbones. I think it might work for just the right person, but definitely not me.

This pillow is hard as a rock. We have had Tempurpedic pillows and mattresses before and had good luck, so I didn't worry about buying this one. This pillow is so hard I woke up with my ear hurting like I was sleeping on cement. For such an expensive product, it is disappointing that they do not allow returns. This will be my last purchase with this company.

I absolutely LOVE this pillow. I have owned one for many years and as I use it for travel, I thought I would replace it with 2 new ones! It supports my neck so I never need to scrunch up a pillow in the middle of the night in order to be comfortable. It remains in place all night long, keeping my head and neck in perfect alignment. The firm, foam feels so good when I lie on it or move my head around. It's like a head massage! For the first night or two, it was almost too firm but by the 2nd and 3rd night it relaxed and is the most comfortable, best pillow I have ever owned. I go nowhere without it!

I bought 8 pillows (4 cloud ones, opened and tried them and 4 neck pilllows with 2 opened and other 2 unopened) so we could try them but unfortunately it did not resolve the issues of why we bought it in the first place, so decided to return the 2 pillows we did not open but to our dismay, it cant be returned. go but somewhere else where returns are possible.

This pillow was actually recommended by my doctor who was also experiencing neck pain, so I gave it a try. I was pleasantly surprised by the quality of the pillow. It's firm yet comfortable for this black sleeper. My neck disappeared after the 2nd night using this pillow. I got another pillow for the spare bedroom for my guest to enjoy.

I have been sleeping on the contour pillows by Tempur Pedic for over twenty years. I bring my pillow with me wherever I go because I know I will sleep soundly with it. It provides so much support for my neck. I am very grateful for the large size contour pillow as I am athletically built and require more support.

The sale provided me with the chance to buy two pillows for the price of one. This year has been monstrous weather in the east so I have been staying at a hotel quite a bit and there's nothing like having your own pillow when you're away from home. I keep one in my car along with an overnight bag.

I have two older (as in literally 20 and 10 years old) Tempur-Neck pillows and since they were getting a little worn out I wanted to get a new one. Boy was I in for a surprise seeing as they are only available in firm. I bit the bullet and tried one - it was awful. I am a side sleeper and this new pillow killed my ears! My husband tried to see if we could somehow save it but he also hated it (and he's a back/stomach sleeper). Absolutely a waste of our money. PLEASE bring back other firmness levels! And while you are at it birng back the king size version.

The size of the pillow is smaller than a standard pillow, it's more like a toddler size. I literally had to purchase a toddler size pillowcase to fit the pillow (not kidding). I purchased 3 of these neck pillows to fit my king size bed. Temper-Pedic please go back a selling a true Queen and King size. This new size is a joke!!!! Next complaint is how hard the memory foam with this new version of neck pillow. It's not as forgiving as the original one you sold compared to the 2000.- 2010 version. It's too dense:/ hard. Go back a to your original version please. You can do better. I used to love Temper-pedic pillows. Not anymore. Best you stick with mattresses, that you do well, but not contour neck pillows.

I purchased it during the holiday season when they ran the two for one promotion. I thought it was a great deal and would be the solution I needed. I didn't get through the first night because it felt like a rock. I thought it just needed to be broken in. So far that has not worked so the other is still in the box. Unfortunately, I don't think I'll be using it and will keep looking for a solution.