Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,436 ratings5,436 reviews
  1. 5 stars50% (2,729)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
Sort by |
Showing 71-80 of 5,436 reviews
Jun 29, 2026
Reviewer name: OG Pillow
5 out of 5 stars
5 out of 5 stars review

Perfect Pillow for Neck Issues

I have an artificial disk at C5/C6. I used this original Tempur-Pedic design pillow after neck surgery. As time went on I migrated to a different version tempurpedic pillow and began having terrible knots and pain in my traps. I went back to the OG pillow and have not regretted it. If you can train yourself to sleep on your back most of the night, the payoff is immense! Since switching back to this pillow I've woken up with neck pain once (because I used my old pillow instead). Get this pillow if you are tired of waking up with a stiff neck. Just remember it will take time for your body to adjust to the difference in pillow

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
May 18, 2026
Reviewer name: Kicked Neck!
2 out of 5 stars
2 out of 5 stars review

Not for Me

Unfortunately, this neck pillow has caused me more pain and discomfort than I was already having! I have arthritic bone spurs in my neck and really hoped that this neck pillow would help me have less neck pain and keep me safely aligned while sleeping but did not work out for me. I'm so disappointed!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
May 23, 2026
Reviewer name: Get your head right
4 out of 5 stars
4 out of 5 stars review

Hard little potato chip

This pillow was ordered on line. I thought I had bought a cheap copy but the one at the store was the same. At the time I purchased this pillow, my neck was hurting so bad. I was going to the doctor and to the chiropractor and physical therapy and I was having a lot of pain. The pillow save my life, but I still don't like it. It's a hard little curvy thing it's kind of like a platform you put your head on like the Egyptians did, but I tell you it saved me. My neck is better so much better.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Jun 30, 2026
Reviewer name: Restful sleeper
4 out of 5 stars
4 out of 5 stars review

Replaced 10yr old Tempur-Pedic pillow with new one

I loved my tempur-pedic neck supporting pillow. Had it for 10 years, but was getting too soft. Bought a new one if same type and size…happy with it, but note that it is much much firmer than what I had before. Maybe I'm just not used to the new firmness and it will soften a tiny bit. Hope so.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Jun 14, 2026
Reviewer name: KS
2 out of 5 stars
2 out of 5 stars review

too firm and improperly shaped

I am not able to use this pillow as a neck pillow, as it is way too firm and neither of the curves fits my neck. The pillow case is 100% poliester, the old ones had some cotton in them. The foam material is similar to a firm matress memory foam. Overall a big step down in quality. I am repurposing this as a really expensive knee pillow.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Mar 16, 2026
Reviewer name: AAA
5 out of 5 stars
5 out of 5 stars review

Great Neck Support

I was experiencing neck pain and decided to buy this pillow. I purchased a medium after taking a measurement from neck to shoulder. I went to a medium based on the suggested fit and I’m glad I did I was on the borderline between medium and large. Within a few days my neck pain decreased and my sleep quality improved . It definitely made a difference and worth the purchase

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Apr 2, 2026
Reviewer name: So Uncomfortable
1 out of 5 stars
1 out of 5 stars review

Hard as a rock and non-returnable (Don't buy)

I am so disappointed in this pillow. I have used and rebought this same pillow for at least 20 years. A good reason in itself not to buy is they won't return it. Most companies stand behind their products. I bought this pillow with confidence that it was the same, but it definitely is not. I will never buy from this company again. (PS. I rarely do reviews-but hate to see others totally waste a good amount of money.)

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
May 3, 2026
Reviewer name: Quality Rock
2 out of 5 stars
2 out of 5 stars review

Quality is great, but I can't sleep on a rock

I was really excited to get this pillow since I lost the pillow (a different brand) I have used for the last 15 years that isn't made anymore. This design was the closest I found to my prior pillow, however, it is so firm, that I feel like my head is on a rock when I sleep and my arthritis in my neck went through the roof after the first three nights. I am a back and side sleeper. So the search continues!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
May 10, 2026
Reviewer name: Sleep & The City
5 out of 5 stars
5 out of 5 stars review

Game changer & Money saver!

Before buying this pillow, I was spending a small fortune trying to relieve ongoing neck and shoulder pain. I tried everything: physical therapy, acupuncture, massages, even upgrading my desk chair and computer setup. Then my mom suggested what moms always seem to know instinctively: “Maybe it’s your pillow.” I honestly thought my old pillow was perfectly fine, but I decided to take a chance on this one, and the difference was immediate. The moment I laid my head down, I genuinely thought, “Oh… this must be what proper support is supposed to feel like.” Within just a few days, I noticed I was sleeping more soundly and waking up with far less tension. Now, after a full month of using it, the neck and shoulder pain I had been dealing with is essentially gone. I truly did not expect a pillow to make this much of a difference. I’m already planning to buy a second one for travel because I honestly never want to sleep without it again!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Jun 14, 2026
Reviewer name: Disappointed user
3 out of 5 stars
3 out of 5 stars review

Small pillow

Years ago I had cervical issues and my orthopedic doctor recommended the Tempur-neck Pillow. It was the only pillow I could sleep on and not experience neck pain thus I was able to put off surgery for quite a few years. Fast forward and I'm again experiencing cervical and shoulder issues so I again purchased the Tempur pillow. This time I'm not so happy with the pillow. I find it hard and it doesn't cradle my head comfortably plus it's tiny. A little larger width and height would be great.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295