I bought 8 pillows (4 cloud ones, opened and tried them and 4 neck pilllows with 2 opened and other 2 unopened) so we could try them but unfortunately it did not resolve the issues of why we bought it in the first place, so decided to return the 2 pillows we did not open but to our dismay, it cant be returned. go but somewhere else where returns are possible.

I purchased it during the holiday season when they ran the two for one promotion. I thought it was a great deal and would be the solution I needed. I didn't get through the first night because it felt like a rock. I thought it just needed to be broken in. So far that has not worked so the other is still in the box. Unfortunately, I don't think I'll be using it and will keep looking for a solution.

This pillow turned out even better than I expected. It’s soft, supportive, and feels high‑quality right out of the package. Shipping was fast, and everything arrived in great condition. Definitely a solid choice if you’re trying different pillow styles.

I had this product for a couple nights and each morning I woke up with neck pain. The height is too much and causes a major unbalance between the neck and back. It actually caused more discomfort as I had pain down the shoulder as well. This is not a pillow I would recommend.

This pillow was actually recommended by my doctor who was also experiencing neck pain, so I gave it a try. I was pleasantly surprised by the quality of the pillow. It's firm yet comfortable for this black sleeper. My neck disappeared after the 2nd night using this pillow. I got another pillow for the spare bedroom for my guest to enjoy.

I've been suffering from neck issues ever since my time in the military and a car wreck. I have tried numerous objects and activities to reduce the pain but nothing has been effective as this pillow. Absolutely love it and will never go without one again!

The size of the pillow is smaller than a standard pillow, it's more like a toddler size. I literally had to purchase a toddler size pillowcase to fit the pillow (not kidding). I purchased 3 of these neck pillows to fit my king size bed. Temper-Pedic please go back a selling a true Queen and King size. This new size is a joke!!!! Next complaint is how hard the memory foam with this new version of neck pillow. It's not as forgiving as the original one you sold compared to the 2000.- 2010 version. It's too dense:/ hard. Go back a to your original version please. You can do better. I used to love Temper-pedic pillows. Not anymore. Best you stick with mattresses, that you do well, but not contour neck pillows.

I am so disappointed in this pillow. I have used and rebought this same pillow for at least 20 years. A good reason in itself not to buy is they won't return it. Most companies stand behind their products. I bought this pillow with confidence that it was the same, but it definitely is not. I will never buy from this company again. (PS. I rarely do reviews-but hate to see others totally waste a good amount of money.)

I've had this pillow for about a month. It's perfect. I am a left side sleeper with left scoliosis. This pillow gives me the support I need to keep the position of my head at the right level, so that my neck doesn't hurt when I wake up in the morning. Asuperb product!

I recently replaced my old TEMPUR pillow. I'd tried a lot of different pillows in the past, but none worked for me. The small version is the perfect size for me as a 5' 4" woman. (The new pillow seems a little stiff on the edges when I sleep on my side, but maybe that's just because I'd worn the old one out.)