I am so disappointed in this pillow. I have used and rebought this same pillow for at least 20 years. A good reason in itself not to buy is they won't return it. Most companies stand behind their products. I bought this pillow with confidence that it was the same, but it definitely is not. I will never buy from this company again. (PS. I rarely do reviews-but hate to see others totally waste a good amount of money.)

I am not able to use this pillow as a neck pillow, as it is way too firm and neither of the curves fits my neck. The pillow case is 100% poliester, the old ones had some cotton in them. The foam material is similar to a firm matress memory foam. Overall a big step down in quality. I am repurposing this as a really expensive knee pillow.

Years ago I had cervical issues and my orthopedic doctor recommended the Tempur-neck Pillow. It was the only pillow I could sleep on and not experience neck pain thus I was able to put off surgery for quite a few years. Fast forward and I'm again experiencing cervical and shoulder issues so I again purchased the Tempur pillow. This time I'm not so happy with the pillow. I find it hard and it doesn't cradle my head comfortably plus it's tiny. A little larger width and height would be great.

Before buying this pillow, I was spending a small fortune trying to relieve ongoing neck and shoulder pain. I tried everything: physical therapy, acupuncture, massages, even upgrading my desk chair and computer setup. Then my mom suggested what moms always seem to know instinctively: “Maybe it’s your pillow.” I honestly thought my old pillow was perfectly fine, but I decided to take a chance on this one, and the difference was immediate. The moment I laid my head down, I genuinely thought, “Oh… this must be what proper support is supposed to feel like.” Within just a few days, I noticed I was sleeping more soundly and waking up with far less tension. Now, after a full month of using it, the neck and shoulder pain I had been dealing with is essentially gone. I truly did not expect a pillow to make this much of a difference. I’m already planning to buy a second one for travel because I honestly never want to sleep without it again!

The shape is decent, and the neck support is actually quite good—firm in a way that feels supportive. However, the area under the back of the head (occipital area) is much too firm, to the point where it’s uncomfortable to sleep on. That’s the main issue for me. If the material can’t be zoned, a deeper or more contoured dip in the center to better cradle the back of the head would likely improve the design.

I was really excited to get this pillow since I lost the pillow (a different brand) I have used for the last 15 years that isn't made anymore. This design was the closest I found to my prior pillow, however, it is so firm, that I feel like my head is on a rock when I sleep and my arthritis in my neck went through the roof after the first three nights. I am a back and side sleeper. So the search continues!

After giving at least 2 weeks to adjust to the pillow, I can now say I no longer have neck and upper back pain. Advise: dont give up too soon, it takes time to adjust to the pillow and its very awkward when first using it. I promise you'll get used to it and your body will feel so much better waking up in the morning!

I was experiencing neck pain and decided to buy this pillow. I purchased a medium after taking a measurement from neck to shoulder. I went to a medium based on the suggested fit and I’m glad I did I was on the borderline between medium and large. Within a few days my neck pain decreased and my sleep quality improved . It definitely made a difference and worth the purchase

The size of the pillow is smaller than a standard pillow, it's more like a toddler size. I literally had to purchase a toddler size pillowcase to fit the pillow (not kidding). I purchased 3 of these neck pillows to fit my king size bed. Temper-Pedic please go back a selling a true Queen and King size. This new size is a joke!!!! Next complaint is how hard the memory foam with this new version of neck pillow. It's not as forgiving as the original one you sold compared to the 2000.- 2010 version. It's too dense:/ hard. Go back a to your original version please. You can do better. I used to love Temper-pedic pillows. Not anymore. Best you stick with mattresses, that you do well, but not contour neck pillows.

I have been using the Tempu-Pedic Pillow for any any years and I really can NOT be without it. I change it about evey 2 years. I also have the Travel Size, THE BEST PRODUCT EVER !! I am about to get a new Tempur-pedic Matress , just waiting for a great Sale !!!