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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,393 ratings5,393 reviews
  1. 5 stars50% (2,712)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (447)
  5. 1 star21% (1,112)
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Showing 51-60 of 5,393 reviews
May 18, 2026
Reviewer name: Kicked Neck!
2 out of 5 stars
2 out of 5 stars review

Not for Me

Unfortunately, this neck pillow has caused me more pain and discomfort than I was already having! I have arthritic bone spurs in my neck and really hoped that this neck pillow would help me have less neck pain and keep me safely aligned while sleeping but did not work out for me. I'm so disappointed!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Jul 27, 2026
Reviewer name: gaily
4 out of 5 stars
4 out of 5 stars review

Too Firm

Gave as a gift. Excellent quality and workmanship. Person found it to be too firm - - which is entirely personal preference having nothing to do with quality.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Jul 20, 2026
Reviewer name: Comfort Searcher
4 out of 5 stars
4 out of 5 stars review

Comfortable pillow

I needed support for my neck and this pillow provides that. Though it is the small size, it's a little too high for me (lying on my back, my head is pushed downward) but it's still more comfortable than my previous pillow.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Jul 26, 2026
Reviewer name: Kristen
2 out of 5 stars
2 out of 5 stars review

Too firm

I usually love tempurpedic firmness, but this left me with headaches after everytime I tried to use it. Even though I measured and went by their guidelines, the height didn't feel right. Wish I could return it.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Jul 17, 2026
Reviewer name: Jean
1 out of 5 stars
1 out of 5 stars review

Can't use ir

I really wanted this to work for my neck pain, but it's like laying on a rock. Definitely not working for me. I'm stuck with the one I bought and the one I got for free. Expensive mistake.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Mar 17, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Not comfortable

I used a Tempur-pedic neck contour pillow years ago and I loved it. So I ordered two for the bundle package pricing. I'm 5 feet tall and ordered the small. This pillow does not contour to my neck and it is so firm that it fights back. I wish I had only bought one. Now have two with one still in the box wrapped in plastic. I'm hoping my husband can use it. I'm trying to think maybe I can cut it down to contour better. This is not the same product that I used years ago.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Feb 24, 2026
Reviewer name: Long-Time User
1 out of 5 stars
1 out of 5 stars review

Not the Same Pillow Anymore – Disappointed

I'm replacing a TEMPUR-neck pillow that lasted me 10 years, and I expected the same feel from the new pillow of the exact same style. Unfortunately, it's nothing like the original. The shape has changed — the neck support section increased from 3” to 3-1/2”, which isn't the main issue. The bigger problem is the other side. It used to be flat, but now it curves upward. As a stomach sleeper, this makes it uncomfortable and harder to use. Even worse, the pillow is no longer soft — it's extremely hard compared to my old one. I replaced my worn-out pillow hoping for the same comfort, but this feels like a completely different product. Very disappointing. Not worth the replacement.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Mar 21, 2026
Reviewer name: Happy sleeper
5 out of 5 stars
5 out of 5 stars review

Well made

I have had neck & shoulder stiffness due to tension & was no longer happy with my other memory foam pillows. I read online suggestions for relief and reviews of the pillow. It took about a week to get comfortable with the firmness of the pillow but I'm quite comfortable now sleeping on my side or back. Neck feels much better.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Mar 23, 2026
Reviewer name: Sweet Dreamer
5 out of 5 stars
5 out of 5 stars review

This pillow really works!

I have chronic back pain and am always searching for supportive products. Recently, I was waking up with neck pain and severe headaches and realized that I needed a pillow to support my neck and head properly. Tempur-pedic is the best, highly recommend.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Mar 24, 2026
Reviewer name: Never
1 out of 5 stars
1 out of 5 stars review

Like Concrete

This is my third pillow of this style from tempur-pedic but they have changed the material and firmness of the pillow. I like a firm pillow and so does my husband but these are beyond firm and rock hard. Completely unusable and they won't accept returns.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295