[This review was collected as part of a promotion.] I am at a loss for my neck pain. I thought this was the answer. So I bought 2. I had neck pain but convinced myself that it was my body adjusting to the pillow. I recently stayed at a hotel for business for 3 nights. I woke up refreshed and sadly realized that the pillows are a bust. Back to the drawing board.

[This review was collected as part of a promotion.] I bought this pillow a few years back and liked it so much I got two. Over the years I lost one to a family member (long story) and the other one on vacation. I decided to buy a new one. I immediately noticed its a lot stiffer than I remember. I though I needed to break into it.... but then I woke up with neck pain... I don't understand why it's not as comfortable as the ones I used to have.

[This review was collected as part of a promotion.] The pillow is harder than I expected. It would be better if the neck part not as deep so the head can fall in place better in the lower part. I would prefer a medium texture. Still working on getting used to it.

[This review was collected as part of a promotion.] Had XL Temperpedics years ago. When they eventually gave up I couldn't find replacements. Been through six different pillows before finally going back to Temperpedic. The large get lost on our king bed but they are the best sleep ever.

[This review was collected as part of a promotion.] For those who need very good cervical spine region and neck support, this is an excellent pillow. Yes, it is firm, but but malleable in the way all Tempur materials are. I use this pillow and have very good success with it as I have a special need for exactly this type of support.

[This review was collected as part of a promotion.] I started having neck pain a few years ago after waking up one morning ..I decided to buy this pillow to see if it worked. I have had the pillow now for about 2 months and I have not had any neck pains. The pillow took some getting use to because it is very firm but now I don't notice it. So happy I made this purchase.

[This review was collected as part of a promotion.] With the usual marshmallow pillow my head is too high and there is no consideration for the space between shoulder and head. However, the Tempur-Neck pillow is a bit thick. So the head is still elevated.

[This review was collected as part of a promotion.] Too hard. Wake up every morning with a headache. An item this expensive should have an option for return. Extremely disappointed!!! We purchased because we had one previously that was very comfortable. Did you change the material? We bought two based on liking the first one. BIG MISTAKE! Neither one of us can use these. Will never buy anything this expensive that cannot be returned.

After 18+ months of lower back disc related nerve issues, I was given immediate pain relief and sleeping comfort with my new TP contoured neck pillow. I once again started waking up refreshed and pain free. I couldn't believe it. Now I swear by...and travel with...my TP neck pillow!

[This review was collected as part of a promotion.] It took a short time to adjust to the pillow but well worth it. The pillow provides great support for my neck and head and allows me to sleep and rest more comfortably than with a more conventional pillow. I have had two neck surgeries and four shoulder surgeries, and this pillow provides the type of support I need. The material and construction are of high quality, so I expect this pillow will be in service for many years. Initially, the pillow seems hard, but once your body transfers heat, it "softens" up.