After almost 10 years with daily neck and shoulder pain, i tried this pillow out of desperation. I can safely say now a year later, i have no regular neck or shoulder pain! It is a very firm pillow- how else would it support your neck at night if it wasn’t firm. It’s true- it’s like sleeping on a brick. But you have to stick with it. It took me about 2 weeks to adjust to it and now i take it everywhere with me! It is not a “comfy” pillow but it does what it’s supposed to. It’s also not the most esthetic pillow. I’d also recommend measuring correctly and order the right size. I’m in my late 30s and wish i had tried this sooner.

I purchased this pillow a few weeks ago and have been pleasantly surprised. It provides good neck and head support without feeling too firm, and it doesn’t go flat overnight. It took a couple of nights to get used to, but once I did, my sleep improved noticeably. I would recommend it to anyone looking for a comfortable, supportive pillow with neck issues.

The shape is decent, and the neck support is actually quite good—firm in a way that feels supportive. However, the area under the back of the head (occipital area) is much too firm, to the point where it’s uncomfortable to sleep on. That’s the main issue for me. If the material can’t be zoned, a deeper or more contoured dip in the center to better cradle the back of the head would likely improve the design.

I ordered this pillow because it came in a small size (4 inches tall). Unfortunately, the roll that should support my neck I'd made for someone with a longer neck than I have. Thus, the pillow just put pressure on my cheekbones. I think it might work for just the right person, but definitely not me.

The pillow is so hard. It appears to be made out of a different material than the old pillow that I had for about 8 years that I love so much, that was supposed to be the exact same thing that I ordered. It is even a different color. I have been using it for a few weeks and I wake up so many times and have to switch out my pillows. I have not been able to get it to form to my neck. I wish I would have got one that was a medium and one that was a large but the one I had that was a large in the past fit perfectly for my neck. I bought two so it is really a bummer that you cannot return one that is still in the packaging. Hopefully it will somehow start to form to my neck but currently I would not recommend this

This is my third pillow of this style from tempur-pedic but they have changed the material and firmness of the pillow. I like a firm pillow and so does my husband but these are beyond firm and rock hard. Completely unusable and they won’t accept returns.

The sale provided me with the chance to buy two pillows for the price of one. This year has been monstrous weather in the east so I have been staying at a hotel quite a bit and there's nothing like having your own pillow when you're away from home. I keep one in my car along with an overnight bag.

For the money, I was really expecting great results but this pillow hurts really bad! It’s extremely hard. It’s uncomfortable to the neck and back. My 3 year old even pushed it back on my side of the bed when I tried to switch it for the cloud pillow I also purchased. Very disappointed

I’m aside sleeper. First 10 minutes of laying my head down hurt my face. The firm pillow had no give. I took pillow case off and it was very comfortable. It felt like my old Tempur neck pillow. Please redo pillow cover size to fit your current product and send me one. I would not recommend this product as is now.

I purchased it during the holiday season when they ran the two for one promotion. I thought it was a great deal and would be the solution I needed. I didn't get through the first night because it felt like a rock. I thought it just needed to be broken in. So far that has not worked so the other is still in the box. Unfortunately, I don't think I'll be using it and will keep looking for a solution.