What I got this time was much harder and I am struggling to get comfortable. Not sure what to do to resolve because I thought I ordered a similar product but it’s been years.

I ordered 2 of these, and now I'm stuck with products I literally can't use because you can't return them. They are way too firm. I wake up with a sore neck every morning.

Gave as a gift. Excellent quality and workmanship. Person found it to be too firm - - which is entirely personal preference having nothing to do with quality.

This has allowed me to wake up without a neck ache. I have tried several pillows over the years. This is the best one I've had. I have a neck injury, and this has helped me tremendously.

Live in a dry location, the pillow still got mold! The warranty keep explaining it cannot be fixed, however my any other pillows(including the body pillow way much older than tempur-pedic) did not have this issue at all! The

The truth is that my neck pain and stiffness from sleep went away overnight. It's been a month and all is still great. Love it and have recommended it to friends

I usually love tempurpedic firmness, but this left me with headaches after everytime I tried to use it. Even though I measured and went by their guidelines, the height didn't feel right. Wish I could return it.

When I sleep on my back, this pillow is comfortable just didn't notice different sizes. When I made the order. I feel that a medium would have fit me better but great quality.

Great and almost perfect. I just wish each side had a slightly arched long edge for side sleepers. The neck roll is perfect. Now if we could just taper down each side, it would be the pillow that no one makes but everyone needs.

I needed support for my neck and this pillow provides that. Though it is the small size, it's a little too high for me (lying on my back, my head is pushed downward) but it's still more comfortable than my previous pillow.