[This review was collected as part of a promotion.] I have the same pillow in small, but needed a larger one for side sleeping. But this one is way too firm. Feels like you're laying on a brick. I hadn't removed the factory-sealed plastic and had the original box, but was still told I could not return it. That's a terrible policy for those who live in rural areas and have no options to go to a store to feel it first (which is what I was told I should've done). I won't order a pillow from Temperpedic again.

[This review was collected as part of a promotion.] At first, I thought pillows weren't too important-just a normal essential in the bedroom. After having this, my life has changed. I sleep deeper, more comfortably, and even longer. Strongly recommended.

[This review was collected as part of a promotion.] I've used this neck pillow for more than a decade. I've tried other brands that are memory foams and contours but it doesn't give the same sleep quality as tempurpedic so I switched back to tempurpedic and there's no other pillow I would use!

[This review was collected as part of a promotion.] I really wanted to like this pillow, even went to a mattress store to try it out first. The salesperson gave me all the info about which pillow is best depending on what type of sleeper you are. I'm a side and back sleeper so this pillow sounds like it's the correct one for me. I tried it out for 5 days and it felt like it made my neck worse and then my upper back would hurt when I first woke up. I ordered the shortest or smallest one but it feels really high. I'm wondering if they sent me the wrong size? They don't allow returns so I am stuck with 2 of these pillows now. It was a buy 1 get 1 free deal but sadly I'm left with a pillow that makes my neck worse and can't get a refund.

[This review was collected as part of a promotion.] Wish it was a little softer and perhaps a little less extreme from 1 side to another (a middle size between the 2 would be more comfortable for me personally) but overall very sturdy and definitely helps my neck.

[This review was collected as part of a promotion.] This pillow keeps my neck in a position that is supportive of the cervical vertebrae. When I get a headache from the muscles in my neck I just take a short nap and the pillow eases my aches. I love it so much that I insist it come with me when staying overnight away from home! The pillow is sturdy, the fabric on the custom made cover is soft and fits well, the zipper works great. All my senses are heightened including sense of smell. There was a slight odor from the pillow for the first few weeks but not the overwhelming chemical odor I've smelled from other foam products. I'm very happy to have found this pillow!!

[This review was collected as part of a promotion.] Not comfortable and I personally would not recommend it to anyone. Also need to be more specific on the 90 day return policy. I could not return 2 pillows but if I purchased a mattress I could have, what the is the difference?

This is my third Tempur -neck pillow and I just love it. No neck cramps in the morning. Very restful and a full night's sleep all the time. This is the only pillow I use and also travel with it. One drawback is when I take it camping, and the temps are low at night, the pillow gets pretty rigid but does soften up eventually.

[This review was collected as part of a promotion.] I was having so much neck and shoulder pain from my fluffy pillow i was using as a side and back sleeper. After doing some research for a more effective pillow I decided to try this and I'm glad I did. The firmness is perfect for keeping my neck aligned so I don't have all the pain and tension from being crunched up all night. Definitely worth a try for side and back sleepers.

[This review was collected as part of a promotion.] Worst pillow ever -- and I've tried a LOT of pillows. The most insulting part of this whole purchase is the fact that you cannot return or exchange a pillow. So I'm out a lot of money for one pillow that hurt my already sore neck. Will never buy another product from Tempur-pedic again. A lot of money for nothing.