The pillow is small! And the curved part that is supposed to support my neck does not. I selected medium size based on the measurements on the website and the pillow does not match the measurements. Plus, it is not firm like the website mentions. The pillow is as if it's meant for a child and I don't believe my neck and shoulder are staying supported all through the night. Plus, you're not allowed to return and get refunded for the pillows! Even if you don't open the packaging. Shady!

I've had one for 7yrs, never smelled purchased from a back store. This I cannot get smell out post airing for many days outside during day 10-4PM. I cannot stand the smell. Used it 3 times now and have given up. I sleep with a folded towel. Would not recommend it any more. I use to love my old one. Not this. Even made pillow cases for my old one.

[This review was collected as part of a promotion.] There's a pillow that's specifically meant for every head and this pillow wasn't meant for me. While it might be perfect for some, for me it just didn't feel right. The overall construction and material is good, but the comfort isn't there for me.

[This review was collected as part of a promotion.] I was super hopeful for this pillow to relieve my neck pain. I don't love this pillow but don't hate it either. It's hard as a rock and takes getting used to. I have to sleep in a certain position to even have a little bit of comfort. Disappointed in it overall and would never spend $100 on it again.

Smaller than expected and not firm at all. Despite taking head/neck measurements, it really offers no support, even for a small individual. Perhaps it would be acceptable for a child. Fortunately, we got this pillow as a BOGO. Unfortunately, we wasted our BOGO on this pillow.

[This review was collected as part of a promotion.] I purchased the Tempur-Pedic pillow to help with constant neck pain. I have one that I keep at our vacation home, and it is great, so I decided to get one for home. The new one is a bit firmer than to old one, and it seems even more effective at controlling the neck pain. I have eliminated all of the other pillows, and I am now sleeping great. This is just what I needed!

I ordered a medium neck pillow and had to exchange it for the small version. I was looking to replace a 10 year old Tempur Pedic neck pillow which I absolutely love. However, even the "small" size was still too "high" and also the material did not have the same level of compressibility as the original one I bought 10 years ago. I can't use it, as it gives me a sore neck, which is the opposite of what it is supposed to do. I'm very disappointed as I was hoping to have another 10 years with this new replacement. Something has changed in the production as the material is just not the same as the original.

I was excited but I went back to my old pillow. This was supposed to help and I think made my neck more stiff. Now I have 2 pillows that I don't use. Was confusing at first which side to use so I tried both. Sorry they just weren't good for my issue.

[This review was collected as part of a promotion.] I've used Tempurpedic pillows for years and ordered two new ones on Black Friday. They are very hard compared to what they used to be like. I don't really like my new pillows to be honest. And, the large is too tall, even for my 6'2" hubby. I asked if I could return it (still wrapped in the sealed package) and they said no. So, not very happy overall and can't say I recommend them.

We have owned neck pillows in the past. After purchasing our mattress and loving it we decided to try the pillows. We purchased 2 neck pillows and we were very disappointed. First one on her chest was a medium sized neck pillow and it was way too small and very stiff and hard. The second one we purchased was the large neck pillow just to try it out thinking maybe it would be better than the medium. The large neck pillow also was much smaller than what we thought a large pillow would be and it was definitely way too stiff and hard. We have had them for about two months now and still they are very uncomfortable. We have tried numerous occasions sleeping with the pillows and they are very uncomfortable and We end up waking up in more pain than when we went to bed.