[This review was collected as part of a promotion.] I bought this pillow a few years back and liked it so much I got two. Over the years I lost one to a family member (long story) and the other one on vacation. I decided to buy a new one. I immediately noticed its a lot stiffer than I remember. I though I needed to break into it.... but then I woke up with neck pain... I don't understand why it's not as comfortable as the ones I used to have.

[This review was collected as part of a promotion.] I replaced a similar neck pillow I'd had for 20+ years. After so much time, it had really softened up, so this one feels significantly firmer to me at this point. I look forward to breaking it in more.

Using my Tempur-Neck Pillow has reduced my neck pain considerably. This pillow has allowed me to reduce my chiropractor visits. Of the neck pillows offered by Tempur-Pedic, I chose the only one without cooling, as it is the only one made of firm material. According to many reviews, the other models of neck pillows made with cooling were comprised of a softer material; these reviewers preferred a harder pillow to hold the neck more stable while sleeping. When Tempur-Pedic combines the Tempur-Neck Pillow with the cooling material, I believe they will sell even more of that product. In the meantime I am very pleased with what I have, even though it does become warmer, and am thankful that using this pillow has gotten rid of most of my neck pain. Thank you, Tempur-Pedic!!!

[This review was collected as part of a promotion.] This pillow is even harder than sleeping on my own arm while laying on the floor. Excellent contour, however. I bought this same pillow in 2007, and to this day, over 15 years later, it's still 10x better than this fossilized brick. Look elsewhere for your pillow needs.

My husband is a very sensitive sleeper but since gettingTEMPUR-Neck Pillow, he has been sleeping very well. He wakes up every morning and says he had a deep sleep with that pillow. And I do too. So our entire family switched to TEMPUR-Neck Pillow. He also advertised TEMPUR-Neck Pillow to his friends.

"Firm" does not accurately describe this product. It has NO give at all and does not even vaguely feel like a pillow. It is unusable but they do not accept returns for pillows, no matter how miserable it is. It is heavy enough to use as a doorstop though, so it's got that going for it. Which is nice.

[This review was collected as part of a promotion.] I have horrible neck and shoulder pains from using the wrong pillows in the past. This small one is for my back sleeping position. It's not quite the right height for my side sleeping so I also purchased a medium for that. However, I still use it for both side and back sleeping since I switch back and forth throughout the night. It's super comfy but one con is that sometimes it does get kinda hot.

[This review was collected as part of a promotion.] The options for this neck pillow allow you to dial in the right size. I found that other brands were way too high for a neck contour pillow, but following the size chart worked great-- I would say perfect fit. However, unless you like a really really firm pillow; this isn't for you. A medium or medium-soft option alongside the size option would be great here. I went with using the tempur-cloud adjustable as my "nightly driver" pillow.

[This review was collected as part of a promotion.] The roll on the pillow fits snugly under my head and neck. It provides firm support and I have noticed that I have no headaches anymore. Remember to measure to get the exact fit that you need. Great pillow and great value for the money.

[This review was collected as part of a promotion.] I can't say enough great things about the TEMPUR-Neck Pillow! It provides great support but also is soft and plush at the same time. My neck pain has went away entirely since I've been using the neck pillow. I recommend TEMPUR-Neck Pillow to any and everyone!