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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,397 ratings5,397 reviews
  1. 5 stars50% (2,713)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,114)
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Showing 791-800 of 5,397 reviews
Nov 18, 2014
Reviewer name: Wendy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

my neck feels so much better

I bought this neck pillow about a month ago - I was having a lot of neck pain every morning from my head not being supported well. I debated awhile - it's a lot of money to spend on a pillow!! But after paying for massages to make my neck feel better for just a few hours, I decided it was worth it. And it is!! My neck feels so much better every day! No more spasms! The only down side - I ordered the Queen size, and it really is not any bigger than a regular size pillow. But - all things considered, not such a big deal

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 18, 2021
Reviewer name: Good sleep
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best pillow in the world

My husband is a very sensitive sleeper but since gettingTEMPUR-Neck Pillow, he has been sleeping very well. He wakes up every morning and says he had a deep sleep with that pillow. And I do too. So our entire family switched to TEMPUR-Neck Pillow. He also advertised TEMPUR-Neck Pillow to his friends.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 19, 2022
Reviewer name: CPAP user
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Neck pain over

[This review was collected as part of a promotion.] This pillow is awesome. I am able to use it with my CPAP either on my back or side. The small size fits me perfect. I was waking up with headache and neck pain, but no more with this pillow. The first time I used it, I thought it was going to be too hard, but not at all, and it gives wonderful support.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 26, 2025
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

Too small & no returns

Tempurpedic claims this is 20 inches wide but it’s at least an inch smaller than that. It would still be too small regardless. Unfortunately, they also offer absolutely no returns. I got this because I already have a neck pillow from another brand, but I thought the tempurpedic version would be better. It was drastically worse. It will make your neck worse. If you’re still interested in a neck pillow, I’d recommend any other brand. At the very least, that brand will likely let you return it.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Jul 18, 2023
Reviewer name: Disappointed
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Comfort

[This review was collected as part of a promotion.] While I love Tempur-pedic mattresses, this pillow is extremely firm. Like sleeping on a brick. We had a similar pillow from a competitor that is worn out and we just knew Tempur-pedic was the way to go. I hate to say we bought two of them and now I guess we'll have to donate them.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 16, 2023
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn't work for me, plus issue with credit card charging

[This review was collected as part of a promotion.] Maybe it helps others but I needed something to support my neck due to general neck pain and the pillow made it hurt worse. Also, they double charged my credit card. I used the chat support to ask for a credit for the double charge and that rep. said he couldn't do it but he'd pass the issue along to the proper department to handle it and they'd get back to me with the resolution "soon"... I have yet to hear from anyone. Now I have to find time to call during business hours (which is hard for me due to my work schedule) and hope that whoever answers can actually help with my credit.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 31, 2020
Reviewer name: Better rester
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sleeping better even though the fit isn't perfect

From the first night I slept with this pillow instead of my traditional pillow, I slept so much better. I was told by my chiropractor that I would need a medium. The fit is not perfect for side sleeping for me but it is wonderful for sleeping on my back.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 7, 2024
Reviewer name: Not convinced
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Waiting for neck pain relief

[This review was collected as part of a promotion.] I bought this pillow after a recommendation for neck pain from sleeping. It's super firm and doesn't conform at all while sleeping. The first week was extremely uncomfortable using it, and I've since given up. I did read that the foam needs to be broken in, but currently this pillow is breaking me in. Will keep trying to soften it up so I can sleep with my neck straight.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 5, 2022
Reviewer name: MKK neck
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good product but takes some time to realize what works

[This review was collected as part of a promotion.] I have been generally happy with this pillow. It's hard enough that it gives good support to my neck, but it took me a few different tries to find which side works for me. The thicker side (I think this is how you're supposed to use it) was too high for me, and it ended up tensing my shoulder overnight as I slept. The thinner side works much better for me, and I have been happy with it. It does take some time to get used to, but once you find your sweet spot, it's a great pillow for those suffering from chronic neck pain.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 6, 2024
Reviewer name: Rested Ruth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My Favorite Pillow

[This review was collected as part of a promotion.] I have tried countless pillows on the market in an attempt to find the perfect match for my body, but I always come back to the Tempur neck pillow. While very firm, the memory foam molds to my body through the night. It is very important to get the right size. I am 5'4" and use the medium loft pillow. I do also have the size small, but it's not quite lofted enough. I am a side/ back sleeper which I think is ideal for this pillow design.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295