The quality of the product is excellent. I have severe neck issues and can only you this type of pillow. Overall the experience has been positive and I have been able to sleep better since purchasing this pillow. My condition is severe as mentioned earlier so it is hard to find a pillow that is perfect for my specific needs. This pillow has been an improvement over my previous one so in that regard I can say it is a good pillow. Is it perfect for me, not exactly but again my condition isn't the best. Overall I would recommend this pillow to those who suffer from neck pain while sleeping. It is firm enough but not to firm, it is actually quite comfortable compared to other pillows I've used.

[This review was collected as part of a promotion.] I accidentally discovered the value of the pillow to me while visiting my daughter who insisted that I try it for 3 days. I was very suspect but finally gave in to discover serendipitously my long sought solution.

I have had an older Tempurpedic neck pillow for the last 7/8 years, so I was long overdue for new pillows. I loved my old ones, so I knew I wanted good quality pillows again. I like my new pillows. They are super comfortable, but there are a few caveats: The first issue: I took my measurements and ended up buying the wrong size pillows. I bought two of these, so now both pillows are the wrong size. I thought I was a medium, but I needed a large. This was not apparent until I slept on it a few times. In this case, they would not accept my pillow to be returned (which is understood, but still frustrating). The second issue: the material on the outside of the material cant keep a pillowcase in place. It's like they greased the outside of the pillow (joking)! Regardless, I go to bed with a standard cotton pillowcase on, and I wake up on the bare pillow. My solution - I bought fleece/flannel pillowcases, and that helped. But the pillows still slide out after excessive movement.

I took advantage of the bogo offer and treated myself and my daughter for our birthdays. My neck feels so much better since I've been using my pillow. It's extremely comfortable and it really works! It gives my neck the support it needs and that's very important to me since I suffer from degenerative disc disease in my neck and need a good quality neck pillow... This pillow is the one! I love it and recommend it to everyone!!!

I bought two pillows for husband and self. We both have broad shoulders and sleep on our sides. Did our measurements and purchased pillows based on results. We both did not make it through the first night with the pillows. Pillows are extremely firm and we could not get comfortable. I tried again a couple nights later using the smaller side of the pillow. Did not make it through the night. I have a similar type pillow that was much cheaper but wore it out in less than 2 years. We have other temperpedic pillows we've used for 6 years. I thought this was an answer to our needs. Instead they now are on the guest bed.

[This review was collected as part of a promotion.] The pillow is half the size of a regular pillow, so it is difficult to stay on it when turning in bed. However, it is extremely comfortable. If I were to buy another one, I would go for a queen size, or king size if available.

I bought two of these a few months ago for my king size bed and so happy that I did. These pillows are very pricey, but well worth the money. They are the most comfortable pillows ever. I tried buying one of the cheaper versions out there and they are NOT the same. They sort of have a weird smell at first but that slowly goes away. Very happy with my purchase and they will last for a long time. All my guests comment on how comfortable my pillows are.

I've had nothing but tempurpedic pillows since 2002. The one I just bought is 4" shorter than I expected. Granted, I should have looked. But the pillows I got together make one long pillow. Not much better, but really. These are more like the little travel pillows I've had since 2002.

[This review was collected as part of a promotion.] I enjoy my Tempur neck pillow and am sleeping much better since using it. My only complaint is the size it's smaller than I expected and difficult to find a pillow case to fit. I am tempted to buy the larger one though it's a bit pricey.

I tried this pillow for several nights after prolonged (months) neck and back pain from sleeping, and it was just awful for me. I willed myself to like it and have it help because of the brand and price, but that did not work. Then customer service told me that they don't do refunds on accessories, which the pillow is considered. Maybe works for some, but I am disappointed.