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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,397 ratings5,397 reviews
  1. 5 stars50% (2,713)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,114)
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Showing 761-770 of 5,397 reviews
Jun 4, 2021
Reviewer name: Helps my scoliosis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this pillow

I have scoliosis and this pillow helps me sleep plus helps my back relax enough to be ready for the day. We have a temperpedic mattress too but the pillow is the perfect compliment. Enhances the mattress yet stands alone and does just fine on a regular mattress.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 5, 2023
Reviewer name: Buy larger than anticipated
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Child-sized pillow, hard as a rock

[This review was collected as part of a promotion.] Despite taking measurements to determine suggested pillow size (decided on Medium), it came as a tiny pillow. It doesn't even hold my whole head. And since Tempurpedic has generous return policies for their mattress I thought it was safe to splurge on such a pricy pillow only to learn that pillows are non-returnable because of their "personal nature".

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 24, 2024
Reviewer name: Side sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Sadly didn't work.

[This review was collected as part of a promotion.] I've had one of these for years and I didn't understand the sizing. I thought they were talking about the length of the pillow that's why I measured my shoulder to head. Instead it was the thickness. I bought the small thinking it would still have a thickness to it to support My next and I felt like it was made for a toddler. I haven't used it one night. I'm still using my Old one. What sucks and I knew I shouldn't have bought it was no returns on pillows. Huge waste of money and I don't know anyone who would enjoy this thin of a pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 6, 2021
Reviewer name: Disappointed Sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too small and shorter than expected

Despite taking measurements, the pillow does not provide enough height. Its also not as long as i expected and does not fit in standard pillowcases. Return or exchange policy is much needed. Other pillow companies offer trials, tempur-pedic should too

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 21, 2024
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too Firm - Terrible Return Policy

[This review was collected as part of a promotion.] I have the same pillow in small, but needed a larger one for side sleeping. But this one is way too firm. Feels like you're laying on a brick. I hadn't removed the factory-sealed plastic and had the original box, but was still told I could not return it. That's a terrible policy for those who live in rural areas and have no options to go to a store to feel it first (which is what I was told I should've done). I won't order a pillow from Temperpedic again.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 24, 2022
Reviewer name: Joanie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not sure yet!

[This review was collected as part of a promotion.] I've been using the pillow for about a month. This was a purchase recommended by my massage therapist due to shoulder pain. My measurement was 5 inches and I ordered the pillow with the 5 inch height. I sleep on my side and also on my back. I wish I had ordered 4 inches. My pain is still the same. Unfortunately, you cannot return or exchange the pillow so not sure I will continue to use.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 17, 2022
Reviewer name: S. Mac
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Relief!

[This review was collected as part of a promotion.] I already knew the Tempurpedic pillow would help my neck because I've used it in the past but since I have ordered it they have changed and now you have different sizes you can get so I got to meet him this time and it helped my shoulders my pain there so much! Thank you Tempur-Pedic! I've tried so many pillows the water pillow the several others and nothing works like a TempurPedic!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 1, 2021
Reviewer name: KME
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable pillow

This is my third Tempur -neck pillow and I just love it. No neck cramps in the morning. Very restful and a full night's sleep all the time. This is the only pillow I use and also travel with it. One drawback is when I take it camping, and the temps are low at night, the pillow gets pretty rigid but does soften up eventually.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 21, 2022
Reviewer name: Kris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Big improvement

[This review was collected as part of a promotion.] I had been using an extra cushion for support of my arms and shoulders before I purchased this pillow. Once I got this I found I no longer needed to use the extra support. It feels good because my shoulders feel like they're well supported with the size and firmness of the pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 15, 2026
Reviewer name: Concerned husband
3 out of 5 stars
3 out of 5 stars review

Quality but not comfortable

I bought this pillow and another for my wife because she has neck pain from conventional pillows and sleep apnea issues. This pillow has good components but it is too firm and not shaped quite right. She found it uncomfortable and not helpful. The other pillow was a high quality chopped foam pillow that provided support and cushion which she has found to be the right combination.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295