[This review was collected as part of a promotion.] I have tried half a dozen pillows and none of them were comfortable for a long stretch of time. But this Tempur pillow is different. It has the perfect form that supports my neck and shoulders properly (I'm a side sleeper) and the material is well made so it holds its shape after many months. I would like the material to be just a tad softer. But overall, I don't have any complaints.

[This review was collected as part of a promotion.] Not a good pillow for someone who has neck problems. Pillow doesn't conform to neck that it gives you a stiff neck. Tried to return it but I was told that they are non-returnable. And I bought two of each size .

[This review was collected as part of a promotion.] There is nothing joyful about laying your head on this pillow. It is firm, deeply supportive, and unyielding. It has helped my neck pain, but at the cost of the warm, cloudlike comfort one hopes to feel when tucking in for the night. In short, it's like sleeping on a well-tailored brick.

[This review was collected as part of a promotion.] I have neck pain and migraines, so I got this pillow specifically. It is firmer than described though and there is no way to help that. Now, being that there are no returns, exchanges, or anything, I'm just down a lot of money, and still in pain!

Both my husband and I used these pillows for about 1 - 2 weeks only to find that it was worsening our neck and shoulder pain, not improving it. They turned out to be a huge waste of money. We later found out from multiple friends that they had the same experience. Please ask around, and if you've had a bad experience please review these things!!! We wish we had known in advance.

[This review was collected as part of a promotion.] This pillow really helped alleviate chronic neck pain. I find it works best when side-sleeping, but it's also comfortable for back-sleeping as long as you don't shift around too drastically. Love how effective it was at helping me sleep without pain after so long!

I was really excited to get this pillow since I lost the pillow (a different brand) I have used for the last 15 years that isn't made anymore. This design was the closest I found to my prior pillow, however, it is so firm, that I feel like my head is on a rock when I sleep and my arthritis in my neck went through the roof after the first three nights. I am a back and side sleeper. So the search continues!

[This review was collected as part of a promotion.] Finally got a replacement for a cheaper version of this pillow and boy am I happy that I upgraded to the real thing. I'm a back sleeper and the curve on this pillow is perfect for my neck. Highly recommend.

[This review was collected as part of a promotion.] My original neck pillow was great and my neck no longer hurt after 2 days. I ordered another a month ago. It is totally changed. It is much firmer and thicker than the other. I contacted customer service who said they had changed it up. I will not purchase another unless you offer firmness options, etc. Instead of helping it hurt my neck. They are nonreturnable therefore it went in the trash.

[This review was collected as part of a promotion.] If you are suffering from neck pain I would strongly recommend this pillow. My neck pain was gone after a day using TEMPUR-Neck Pillow. I was suffering from neck pain for weeks and was looking for a standard pillow to help me sleep at least an hour. Not only my neck pain was gone but also I have deeper sleep after I started using the pillow.