It's a well made pillow. I had one for the very first tempurpedic pillows like 20 years ago. It was perfect size and softness. The newer model seems to be a little harder and I got the large and it's a little too high where my head lays. I thought "large" meant length but it actually means height. If I order again I will definitely get the medium or even small.

When I got my pillow, the smell was very bad and strong. So I let it sit in my living room for three days try to let the smell run out. But it did not! So I take off the cover and washed it hope the smell disappears. It did get a bit better, at least I can sleep on it without getting a bad headache.

This pillow is not the soft luxurious pillow that many people dream of sleeping on. In fact it is actually hard as a rock! However if you have constant tingling and numbness in your arms ans hands during the night, this pillow will correct your neck and spine so all of that discomfort goes away.

[This review was collected as part of a promotion.] I discovered this pillow thirty years ago or more and have replaced the original with an ever-reliable duplicate ever since. I lie down, turn on my side and put my head down. My neck finds the gentle rise that supports it perfectly and my head finds the valley that lies waiting for it. It feels as if it knows me. Worries and concerns leave my head and run down the channel behind the back of my head. My whole body relaxes, my shoulders on the mattress where they belong, my arms stretched out before me. With an appreciative sigh, I simply go to sleep. Even as my head begins to touch the pillow, I say to myself, "Good night." A very different scenario than when I used to toss and pound my lumpy stuffed pillow into submission before it would let me sleep.

[This review was collected as part of a promotion.] I have to have good neck support or I won't be able to sleep and will have neck pain. This is my 3rd tempur pedic neck pillow in about 30 years. I've tried others, even on from my chiropractor, but they don't compare to this one.

[This review was collected as part of a promotion.] Side sleeper here, I ordered the pillow. But wondered will it help at all with really tight upper back muscles. Been an issues for over a year. In less than two weeks. Yes, upper back pain is gone each morning. How wonderful it is.

[This review was collected as part of a promotion.] This was an adjustment for me as it is a very firm pillow! I've used soft foam or feathered filled pillows for years! Learning to sleep on my back primarily was not easy but with the neck pain and popping I was desperate for relief. Definitely takes patience and getting used to!!!! This pillow is WORTH it's weight in gold. Not a cheap pillow but I got lucky and it was half off so I got 2 of them. Needless to say my cat loves it too so she now has her own, lol as I gave her the second one I purchased. YES she is one spoiled little girl! Nothing bad to say about this pillow Just takes time and patience to adjust!

We've been tempurpedic owners since 2001 but decided to get new pillows (and mattresses as it turned out!). We've had our new standard neck/shoulder pillows for about a month now and the improvements from 2001 are great. The pillows feel lighter so I was worried about them for support but shouldn't have been concerned. The new ones hold up just as well as our old ones. These new ones feel lighter (not as dense) and cooler. The new covers are nice and easy to wash.

[This review was collected as part of a promotion.] I've been patiently waiting for this pillow to feel more comfortable after the break-in period, but it's been over 2 months of continued use and it's still quite stiff and has not adapted to my shape. When I sleep with it, I must use a knee pillow to even out, or else it causes more neck pain. But at this point I'm not sure if this pillow is actually improving anything.

[This review was collected as part of a promotion.] I've tried the pillow for some time. It did not alleviate my neck pain, though it was not terribly uncomfortable. I ended up swapping pillows with my GF. I WANT the full sized old Symphony pillow back. I loved it, but now only have it as a tiny travel pillow.