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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,436 ratings5,436 reviews
  1. 5 stars50% (2,729)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 671-680 of 5,436 reviews
Sep 29, 2023
Reviewer name: Becca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solved My Neck Pain

[This review was collected as part of a promotion.] I'm a side sleeper and had been having neck pain every morning. I was desperate for a solution and the neck pillow was it for me! The contour supports my neck while I sleep and makes more space for my shoulder. It's very firm and doesn't smoosh down during the night. I mostly sleep on my side, but the pillow is also very comfortable for sleeping on my back. Don't get this pillow if you're a stomach sleeper. Definitely take the time to measure yourself so you get the correct size- I am 5'9" and needed a large based on the measurements.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 21, 2024
Reviewer name: Still Sleepy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable

[This review was collected as part of a promotion.] First off, I tried to send the pillow back as my children had bought me a pillow as a gift. Even though the box the pillow had come had never been open therefore the pillow itself had never been open I was unable to send the pillow back. So I thought I would give it a try. I tried the pillow for several days but found the pillow very uncomfortable and was unable to sleep.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 31, 2024
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very uncomfortable.

[This review was collected as part of a promotion.] Not a good pillow for someone who has neck problems. Pillow doesn't conform to neck that it gives you a stiff neck. Tried to return it but I was told that they are non-returnable. And I bought two of each size .

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 21, 2024
Reviewer name: Not happy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good product. Not happy with policy.

[This review was collected as part of a promotion.] I like your pillows, had several. BUT, my fault, I ordered the wrong size. After opening the delivery box, I recognized the mistake. And did not open the plastic covering. I called to exchange the 2 pillows for the right size, but I was told because they were delivered, could not exchange them. Still sealed in the plastic but can't use them. So sad. Not happy.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 25, 2023
Reviewer name: Cuarzo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect size

[This review was collected as part of a promotion.] When sleeping on my back, the small neck pillow is perfect. I have a small head (small hat size) and many pillows are too tall and leave my next with a crick in it. This one does not. Highly recommend!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 9, 2020
Reviewer name: Sarah
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Husband is pleased, but it has a strong odor

My husband had an old tempurpedic neck pillow that has needed to be replaced for a while now. I gifted him a new pillow, but it has a very strong odor (chemical smell). We aired it out for almost a week before using, but it still has a pretty strong scent. I'm a very crunchy and organic person, so the smell is a little worrisome to me. For comfort purposes, my husband is pleased.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 21, 2024
Reviewer name: Family of 2 with 4 unuseable pillows...
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn't work for me and poor experience

[This review was collected as part of a promotion.] My wife and I were excited when we found tempur-pedic due to constantly waking up with sore necks with many pillows. First of all, the quality is solid but it just didn't work for us. The first 5-10mins were great and we thought we found the perfect pillows. However, after sleeping on it for 1 night, we woke up with neck pain and back tightness. Now regarding the return policy, Tempur-pedic double charged my credit card and sent me 4 pillows instead of 2. While the pillows were in original packaging, sealed and untouched, customer service refused to offer any help and joked that I can give them out as gifts. Now I am stuck with 4 pillows. I have to say their sales strategy is creative though - double charging customers and sending them extra pillows but no return allowed. Good luck and hopefully I am the only person who experienced this.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 23, 2023
Reviewer name: Disgruntled Side Sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not What Was Advertised

[This review was collected as part of a promotion.] This pillow says it's for side sleepers but I don't think that's the case. It's comfortable if you sleep on your back but that's not why I bought it. It actually hurt my neck the following morning the week I used it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 12, 2021
Reviewer name: Unhappy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Wanted to love these

After friends told us they purchased these and how much the loved them and all the benefits they were seeing, we decided to order one for each of us. We tried them and both of us hated them. They were too hard and not comfortable. Our friends said that it took a bit to get accustomed to them so we tried them again. They have now found a home under our bed.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 10, 2024
Reviewer name: Supported sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Neck pain gone

[This review was collected as part of a promotion.] I have had neck pain and stiffness for years, thinking it was due to poor posture while sitting. But I woke up one morning with even worse pain than usual. I decided to try this neck pillow and was amazed at how my neck pain and stiffness disappeared within just a few nights of sleeping on this pillow. It is so supportive and comfortable. Highly recommend!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295